United-Amtrak Codeshare FAQ - Including ZFV (Philadelphia) {Archive}
#1561
Join Date: Sep 2015
Posts: 366
Flying into/out of ZFW/Amtrak Phila.
I was using kayak to find the lowest fare between PHL-CLE and CLE-PHL. Often, I find that ZFV-EWR-CLE and CLE-EWR-ZFV from United comes up very discounted over EWR-CLE and CLE-EWR nonstops, and pretty low in general for PHL CLE and about $137 one-way. I was considering going with this option, as it might be better than Delta's change planes in ATL which UA is pricing close.
Does it work exactly the same like a connection flight? I assume not atleast with checking bags as it would be done at EWR.
Suppose, I was flying CLE-EWR-ZFV but that I didn't take the EWR-ZFV train segment. Would I have to take the EWR-ZFW train ride in order for UA to post miles to my FF account?
Does UA have it's check in system well in place at 30th Street Station that it knows if I have boarded the ZFV-EWR train ride? Suppose for example, I ended up getting a ride to EWR. Would UA cancel my ticket on EWR-CLE because I didn't use the train?
Any travel experiences using ZFV would be helpful.
Does it work exactly the same like a connection flight? I assume not atleast with checking bags as it would be done at EWR.
Suppose, I was flying CLE-EWR-ZFV but that I didn't take the EWR-ZFV train segment. Would I have to take the EWR-ZFW train ride in order for UA to post miles to my FF account?
Does UA have it's check in system well in place at 30th Street Station that it knows if I have boarded the ZFV-EWR train ride? Suppose for example, I ended up getting a ride to EWR. Would UA cancel my ticket on EWR-CLE because I didn't use the train?
Any travel experiences using ZFV would be helpful.
#1562
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
There is a whole thread on it here. http://www.flyertalk.com/forum/unite...ladelphia.html
You can't check luggage, you check in at the Amtrak machine at the station under "code share" and put in your UA flight number, and it prints you out a ticket.
You can't check luggage, you check in at the Amtrak machine at the station under "code share" and put in your UA flight number, and it prints you out a ticket.
#1563
Join Date: Aug 2005
Location: SAN
Posts: 2,426
Yes, I did the EWR-ZFV connection, round trip, recently, with my family.
It seemed to work similar to a regular connection, with added complexity.
When you check in online for your travel, you do not get a train ticket. Instead you get a page that has confirmation number for train ticket. It instucts you to use an Amtrak ticket machine to get your ticket (by entering airline codeshare confirmation number). Unfotunately, the machine did not work (on either end) - this may have been because of multiple people traveling together in our case.
In any case, the ticket agents at both EWR and ZFV were able to generate the tickets very easily and without question. In fact, at the EWR train station, the Amtrak agent offered to move us to an earlier train since the connection was so long.
That move to an earlier train did, however, possibly cause complications, since the UA system registered us as having not taken the train leg and canceled our return ticket. I suppose this could also have been due to the conductor not reading the tickets properly or similar.
Luckily, I had checked the reservation in the middle of the trip and had it re-issued without problem, including same seats. This did require escalation to a supervisor. I did have used train tickets in hand and also had taken photos of our party on the train (done to generate time-stamped evidence of train travel) and would suggest you do the same.
The moral of the story is that UA does obviously track the train legs, no pun intended. They cannot be skipped. Of note, the train is much more comfortable that the plane.
It seemed to work similar to a regular connection, with added complexity.
When you check in online for your travel, you do not get a train ticket. Instead you get a page that has confirmation number for train ticket. It instucts you to use an Amtrak ticket machine to get your ticket (by entering airline codeshare confirmation number). Unfotunately, the machine did not work (on either end) - this may have been because of multiple people traveling together in our case.
In any case, the ticket agents at both EWR and ZFV were able to generate the tickets very easily and without question. In fact, at the EWR train station, the Amtrak agent offered to move us to an earlier train since the connection was so long.
That move to an earlier train did, however, possibly cause complications, since the UA system registered us as having not taken the train leg and canceled our return ticket. I suppose this could also have been due to the conductor not reading the tickets properly or similar.
Luckily, I had checked the reservation in the middle of the trip and had it re-issued without problem, including same seats. This did require escalation to a supervisor. I did have used train tickets in hand and also had taken photos of our party on the train (done to generate time-stamped evidence of train travel) and would suggest you do the same.
The moral of the story is that UA does obviously track the train legs, no pun intended. They cannot be skipped. Of note, the train is much more comfortable that the plane.
Last edited by schwarm; Sep 20, 2015 at 10:01 am
#1564
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
It is unique to the Amtrak/UA partnership on this route that your return seats are cancelled if you skip the outbound. Amtrak agents don't consider that when reissuing for an earlier/later train.
If you do make a change, simply make certain that the return is intact after the new tickets are issued. Reconfirm that the next day as well.
If you do make a change, simply make certain that the return is intact after the new tickets are issued. Reconfirm that the next day as well.
#1565
Join Date: Sep 2015
Posts: 366
Thanks for the responses. I originally searched and mistyped ZFW. Then I fixed my posts with ZFV.
It's strange that on UA's website, if I enter PHL and Search Nearby Airports, ZFV results won't appear even when it's cheaper. Kayak is the site that alerted me of the lower fares, as kayak's search associates ZFV with PHL.
On a side note, It appeared that Continental had ZFV in place, mainly targeted for international flights. e.g. ZFV-EWR-LHR for example. When I used to try ZFV for domestic, it would price very high.
Has UA's strategy with ZFV changed? Because, now it's cheap for domestic flights. I was looking at a ticket on 9/29 where it's $133 CLE-EWR-ZFV one-way. Amtrak is selling the train seat for $59.
It's strange that on UA's website, if I enter PHL and Search Nearby Airports, ZFV results won't appear even when it's cheaper. Kayak is the site that alerted me of the lower fares, as kayak's search associates ZFV with PHL.
On a side note, It appeared that Continental had ZFV in place, mainly targeted for international flights. e.g. ZFV-EWR-LHR for example. When I used to try ZFV for domestic, it would price very high.
Has UA's strategy with ZFV changed? Because, now it's cheap for domestic flights. I was looking at a ticket on 9/29 where it's $133 CLE-EWR-ZFV one-way. Amtrak is selling the train seat for $59.
#1566
Join Date: Aug 2010
Location: Philadelphia, PA
Programs: AA EXP, Marriott Silver
Posts: 88
Thanks for the responses. I originally searched and mistyped ZFW. Then I fixed my posts with ZFV.
It's strange that on UA's website, if I enter PHL and Search Nearby Airports, ZFV results won't appear even when it's cheaper. Kayak is the site that alerted me of the lower fares, as kayak's search associates ZFV with PHL.
On a side note, It appeared that Continental had ZFV in place, mainly targeted for international flights. e.g. ZFV-EWR-LHR for example. When I used to try ZFV for domestic, it would price very high.
Has UA's strategy with ZFV changed? Because, now it's cheap for domestic flights. I was looking at a ticket on 9/29 where it's $133 CLE-EWR-ZFV one-way. Amtrak is selling the train seat for $59.
It's strange that on UA's website, if I enter PHL and Search Nearby Airports, ZFV results won't appear even when it's cheaper. Kayak is the site that alerted me of the lower fares, as kayak's search associates ZFV with PHL.
On a side note, It appeared that Continental had ZFV in place, mainly targeted for international flights. e.g. ZFV-EWR-LHR for example. When I used to try ZFV for domestic, it would price very high.
Has UA's strategy with ZFV changed? Because, now it's cheap for domestic flights. I was looking at a ticket on 9/29 where it's $133 CLE-EWR-ZFV one-way. Amtrak is selling the train seat for $59.
#1567
Join Date: Jul 2010
Location: NYC
Programs: CO Platinum/1K, SPG Platinum/Ambassador
Posts: 1,705
Can the conductor lift the ticket using the lookup function on his iphone if you haven't printed at quiktrak? I know they can do that with normal Amtrak tickets but not sure w code share.
#1568
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
Yes, sort of, but there are some complications. I did this once, but I forget the specifics. I posted well upthread about it if you're interested in searching.
#1569
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
What would be the circumstance that would require for you to do that. There is an agent and Quik Trak Machine at EWR and ZFV. Not understanding your question? Thanks and Safe Travels.
#1570
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
Because I know some will ask, she and I just hopped back in the car and drove to Ewr and told the check in desk what happened. This was pre-smartphone app days.....
#1571
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
http://www.flyertalk.com/forum/21734532-post1110.html
#1572
Join Date: Aug 2008
Location: YXY
Posts: 3,506
Would anyone here know why there are no fares from YHZ (Halifax) to ZTF, ZVE, or ZWI? Only ZFV is offered.
I actually would like to ride trains more often.
I actually would like to ride trains more often.
#1573
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521