Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Marriott | Marriott Bonvoy
Reload this Page >

Canyon Suites At The Phoenician, Luxury Collection, Scottsdale [Master Thread]

Community
Wiki Posts
Search

Canyon Suites At The Phoenician, Luxury Collection, Scottsdale [Master Thread]

Thread Tools
 
Search this Thread
 
Old Jan 5, 2017, 1:38 pm
  #16  
 
Join Date: Sep 2007
Location: San Francisco & London
Programs: UA1k, Oneworld Sapphire, Hyatt Globalist, IHG DiamondAmb, Hilton Diamond, Marriott LTP,
Posts: 1,785
Do Platinums get comp access to this new lounge?
navatwal is offline  
Old Jan 5, 2017, 2:15 pm
  #17  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by navatwal
Do Platinums get comp access to this new lounge?
You're certainly welcomed to ask, but the complimentary lounge benefit for Platinum members in SPG is limited to the Sheraton, Westin, and Le Meridian brands.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Jan 6, 2017, 4:32 pm
  #18  
 
Join Date: Dec 2006
Programs: United 1K, *wood LT Plat
Posts: 825
Originally Posted by Starwood Lurker
You're certainly welcomed to ask, but the complimentary lounge benefit for Platinum members in SPG is limited to the Sheraton, Westin, and Le Meridian brands.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Hi William -

Is that a recent change to the benefits? It may also be useful to have the web team clarify that as part of the Plat Benefits webpage.
lilpisher is offline  
Old Jan 6, 2017, 4:36 pm
  #19  
FlyerTalk Evangelist
 
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
there is also phoencian residences with private swimming pools http://www.starwoodhotels.com/luxury...language=en_US
Kagehitokiri is offline  
Old Jan 6, 2017, 4:47 pm
  #20  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by lilpisher
Hi William -

Is that a recent change to the benefits? It may also be useful to have the web team clarify that as part of the Plat Benefits webpage.
Nope. Been that way since I can remember. And, it is already clarified on the web here.

"Complimentary Sheraton Club / Executive-Level Access

Platinum members receive complimentary access to the Sheraton ClubŽ lounges, Westin Executive ClubŽ Lounges and Le Méridien lounges, where available."

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Jan 6, 2017, 4:52 pm
  #21  
 
Join Date: Dec 2006
Programs: United 1K, *wood LT Plat
Posts: 825
Originally Posted by Starwood Lurker
Nope. Been that way since I can remember. And, it is already clarified on the web here.

"Complimentary Sheraton Club / Executive-Level Access

Platinum members receive complimentary access to the Sheraton ClubŽ lounges, Westin Executive ClubŽ Lounges and Le Méridien lounges, where available."

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
My bad! Went from the Full Terms to the Benefits page and missed at the bottom that there was a different terms page I need to increase the frequency with which I read those!
lilpisher is offline  
Old Jan 6, 2017, 5:16 pm
  #22  
Suspended
 
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
.................................................. ....................
KENNECTED is offline  
Old Jan 8, 2017, 4:40 am
  #23  
 
Join Date: Jun 2003
Location: Lewisville, TX USA
Programs: AA EXP 1MM; Hyatt Globalist; Bonvoy LT Ti; National EE; WDW Passholder
Posts: 838
The "lounge" isn't an executive-style lounge that requires "access." There is an open area between the lobby and the pool that serves the complimentary breakfast in the morning and then converts to a bar (lounge) at night.

Quite frankly, I found the breakfast a bit lacking during a stay in September '16 which was as I understand just after they implemented it. The full breakfast at the Phoenician was more to my liking.

Cheers,
LBBZman
lbbzman is offline  
Old Jan 8, 2017, 12:17 pm
  #24  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Originally Posted by Starwood Lurker
Nope. Been that way since I can remember. And, it is already clarified on the web here.

"Complimentary Sheraton Club / Executive-Level Access

Platinum members receive complimentary access to the Sheraton ClubŽ lounges, Westin Executive ClubŽ Lounges and Le Méridien lounges, where available."

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
I was given lounge access at The Nines, which I believe is LC.
MSPeconomist is offline  
Old Jan 8, 2017, 9:54 pm
  #25  
 
Join Date: Dec 2006
Programs: United 1K, *wood LT Plat
Posts: 825
Shhhh MSP - I'm still staying there and getting lounge access (that was the property that actually started me looking into the T&Cs) - don't want them to suddenly realize they don't have to
lilpisher is offline  
Old Jan 9, 2017, 10:22 am
  #26  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by MSPeconomist
I was given lounge access at The Nines, which I believe is LC.
I guess the difference is that every hotel/resort in another brand besides Sheraton, Westin, and Le Meridien that have lounges are allowed the discretion to offer it complimentary or not.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old May 19, 2018, 2:57 pm
  #27  
 
Join Date: Jul 2005
Location: NJ/NYC
Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver
Posts: 2,786
I’ve got an upcoming stay booked at the Canyon Suites and was wondering if anyone has any recent experience there? I had a brief stay several years ago, which was great, but I haven’t stayed since the renovation. I’m also interested in how they handle i) the breakfast amenity for platinums who want to eat in the restaurant instead of the continental lobby breakfast (eg a credit) and ii) the additional Platinum amenity as a result of charging a resort fee.

Thanks for any thoughts you can share.
troyb is offline  
Old May 20, 2018, 3:54 pm
  #28  
Marriott Contributor Badge
 
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Originally Posted by troyb
I’ve got an upcoming stay booked at the Canyon Suites and was wondering if anyone has any recent experience there? I had a brief stay several years ago, which was great, but I haven’t stayed since the renovation. I’m also interested in how they handle i) the breakfast amenity for platinums who want to eat in the restaurant instead of the continental lobby breakfast (eg a credit)

. . .
A search in the following thread Post How Properties handle the SPG Platinum Breakfast Benefit introduced in 2012 shows that in 2015 and 2016 a $15/person credit was provided.
controller1 is offline  
Old Jun 12, 2019, 11:47 am
  #29  
Suspended
Marriott 25+ BadgeAman Contributor Badge
 
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Canyon Suites at the Phoenician: a much more intimate and exclusive experience

Canyon Suites At Phoenician

Map| 2 Reviews | 100% Recommended

Canyon Suites At Phoenician

6000 E Camelback Rd Scottsdale, AZ US 85251

Canyon Suites at the Phoenician: a much more intimate and exclusive experience (34 Photos)

Canyon Suites At Phoenician

While staying at the Phoenician Residences, I had the opportunity to check out the Canyon Suites at the Phoenician.

The Canyon Suites is a much smaller hotel within the larger almost 600 room Phoenician Resort--there are only 60 total rooms and suites. It is undoubtedly a much more exclusive and intimate experience than staying at the overall Phoenicial Resort. 

The Canyon Suites has its own separate area with its own lobby building and reception, its own breakfast/lounge that converts to a bar in the evenings, its own smaller pool area with bungalows, and its own spa/jacuzzi. All of those are entirely for the exclusive use of only Canyon Suites guests. 

20190519_163425.jpg

20190519_163402.jpg

20190519_163242.jpg

20190519_163216.jpg

20190519_163302.jpg

20190519_163254.jpg

20190519_163137.jpg

20190519_163123.jpg

20190519_163056.jpg

20190519_163050.jpg

20190519_163010.jpg

20190519_163020.jpg

20190519_162947.jpg

20190519_162938.jpg

20190519_162917.jpg

20190519_162908.jpg

Room

I was shown a 2 bedroom suite despite the property being completely sold out. The second (double) bedroom is almost exactly like any other regular room at the Canyon Suites.

There are pool view rooms/suites and canyon view rooms/suites.

Suite entry:

20190519_162209.jpg

20190519_162354.jpg

Suite living room:

20190519_162506.jpg

20190519_162522.jpg

Suite dining area:

20190519_162618.jpg

Suite bedroom (built into the main room):

20190519_162607.jpg

20190519_162551.jpg

Suite master bath:

20190519_162719.jpg

20190519_162343.jpg

20190519_162325.jpg

20190519_162727.jpg

Suite balcony looking towards the pool:

20190519_162257.jpg

20190519_162302.jpg

Hallway between main suite room and added second bedroom:

20190519_162430.jpg

Powder bath in the hallway:

20190519_162443.jpg

The second bedroom comparable to any regular room in the Canyon Suites:

20190519_162219.jpg

20190519_162228.jpg

20190519_162636.jpg

The bath looked exactly the same as the master bath (which also looked exactly the same as those in the regular Phoenician Resort).

All in all, the room and suite were very spacious and to a very good standard. Personally, I'm not sure the difference in view is a major factor here unless you'd care to avoid any possible pool view noise. 

Service

The service at the Canyon Suites was more personal. YOu 

Dining

Breakfast is served in the main reception building reserved only for Canyon Suites guests. (I didn't ask for the Platinum benefit, sorry.) At night, that same area turns into a bar area and some treats are left for all guests, as well. 

Overall

With the Phoenician Resort having almost 600 rooms/suites, the appeal of the more intimate Canyon Suites is obvious. 

Canyon Suites at the Phoenician: a much more intimate and exclusive experience

Would you like to write a review on the Canyon Suites At Phoenician?

No, thank you.
Yes
bhrubin is offline  
Old Jun 12, 2019, 1:16 pm
  #30  
 
Join Date: Feb 2000
Location: NJ
Programs: UA LTG, AA LTG, Bonvoy LTP, IHG Plat, LHW Sterling
Posts: 2,405
I have stayed at the Canyon Suites multiple times every couple of years since about 2005 or so. One of my favorites in the USA for a relaxing break that will not break the bank (off season). I particularly like that the pool is never ever crowded and I highly doubt you would ever have to try and "reserve" a lounger here. Coming from the east coast we were always up early and went for a dip early in the morning and always had it to ourselves. Also, few kids... even in the summer as they are more attracted to the big pool at the main resort. Finally the entire pool area is attractive no matter where you are or in which direction you look (unlike say The Sanctuary which looks good if you stand just here, and look just there). I have always found service to be pretty good. Particularly enjoyed the bartender during my last stay a couple of years ago.

Suites are extremely spacious with good quiet AC that does not create hurricane force winds. Parking is underground which keeps your car out of the hot sun, eliminates any parking lot views, and eliminates the need for valet parking (for me anyway). In fact you might have to walk farther to avail yourself of valet parking.

My first stay at the resort was when it still had the original décor. Although it would likely look dated now, it was my favorite as it blended in well with the entire room and there were modest touches of southwest décor. If you look at bhrubin's photos you can see certain things just don't match well... such as the crown molding, closet doors, bathtub, etc. That is because those are holdovers from the original design. They had a renovation probably 10 years ago that gave the rooms a more "Metropolitan" look, which was IMHO pretty terrible. The current style in bhrubin's photos was done a year or two ago and is not bad... but as with most renovations I have noted in the last 5 years... has been done with saving dollars as a primary motivator.

Here is is the original decor... perhaps a bit dated, but it is also cohesive.




Still, one of my favorite places to just do nothing except sit on the large balcony all day (rooms with direct pool view of course much, much nicer than the last sell room bhrubin was shown with a view of the pool mechanicals room). Pool noise not a major issue during my stays, but always possible to get a bad bunch of guests. View across the golf course lake to valley used to be very nice too, but not sure now as they have constructed a new recreation building that might have compromised the view.
bhrubin likes this.

Last edited by schriste; Jun 12, 2019 at 6:21 pm Reason: Added photo
schriste is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.