Not as Great as the Hype
#137
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
#138
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Don't think CX does that .. or AC (as per OP's original post) !
#139
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
Flew LAX-NRT in Suites last week, and I can't help but agree with the OP's general point that the product is over-hyped.
I have the feeling it was a function of a bad crew, but some examples:
1. Asked for a fruit plate mid-flight, per the snack menu. I was served from a basket of fruit (not cut), and when I chose the pineapple and pear, was handed a plastic-wrapped pineapple. I had to specifically ask for a fork, knife, and plate just to make it edible.
2. They kept referring to my GF as my last name, despite our boarding passes being completely different. NOT a big deal, but reflects attention to detail. What if this made me uncomfortable?
3. Small details were often forgotten - e.g., I get up to use the bathroom to clearly change into pajamas (they saw me go into restroom) - seems like a good opportunity to make my bed. NOPE.
4. The galley was awfully loud the entire flight. We were in row 3 and could hear chattering / clinking the whole way.
5. The cabin was SO, SO DRY. Never experienced anything like this in my life. Definitely been in dry cabins, but it was hot, dry, and so unpleasant that sleep was almost impossible. Got a little better when I asked them to lower the temperature, but good god, I thought I was going to get a nosebleed from the dryness. My GF shared the same sentiment. I don't remember this happening when I flew the A380 in SQ J a few months ago, so I don't know what's up here.
Like I said, most of this is specific crew fault, but I told them it was my anniversary as we were boarding, and how excited we were to be on SQ, and I never felt the "excitement" back.
It was still a great flight, but was not blown away like I expected to be. Was on the same level as EY F, slightly worse than CX F (and I had a bad experience on my last CX F flight), and not in the same league as LH F.
Looks like I need to find an excuse to fly again to see how much was attributable to the crew, or perhaps my expectations going too far.
I have the feeling it was a function of a bad crew, but some examples:
1. Asked for a fruit plate mid-flight, per the snack menu. I was served from a basket of fruit (not cut), and when I chose the pineapple and pear, was handed a plastic-wrapped pineapple. I had to specifically ask for a fork, knife, and plate just to make it edible.
2. They kept referring to my GF as my last name, despite our boarding passes being completely different. NOT a big deal, but reflects attention to detail. What if this made me uncomfortable?
3. Small details were often forgotten - e.g., I get up to use the bathroom to clearly change into pajamas (they saw me go into restroom) - seems like a good opportunity to make my bed. NOPE.
4. The galley was awfully loud the entire flight. We were in row 3 and could hear chattering / clinking the whole way.
5. The cabin was SO, SO DRY. Never experienced anything like this in my life. Definitely been in dry cabins, but it was hot, dry, and so unpleasant that sleep was almost impossible. Got a little better when I asked them to lower the temperature, but good god, I thought I was going to get a nosebleed from the dryness. My GF shared the same sentiment. I don't remember this happening when I flew the A380 in SQ J a few months ago, so I don't know what's up here.
Like I said, most of this is specific crew fault, but I told them it was my anniversary as we were boarding, and how excited we were to be on SQ, and I never felt the "excitement" back.
It was still a great flight, but was not blown away like I expected to be. Was on the same level as EY F, slightly worse than CX F (and I had a bad experience on my last CX F flight), and not in the same league as LH F.
Looks like I need to find an excuse to fly again to see how much was attributable to the crew, or perhaps my expectations going too far.
#141
Join Date: Sep 2000
Location: LAX
Programs: UA 1K MM, AS MVPG, SPG PLAT 100
Posts: 1,497
2. They kept referring to my GF as my last name, despite our boarding passes being completely different. NOT a big deal, but reflects attention to detail. What if this made me uncomfortable?
Like I said, most of this is specific crew fault, but I told them it was my anniversary as we were boarding, and how excited we were to be on SQ, and I never felt the "excitement" back.
#142
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
#143
#144
Join Date: Dec 2008
Location: Hong Kong
Programs: CX DM
Posts: 1,140
In Singapore you can't buy a flat from the government (the HDB actually) until you're married. And >80% of the population depend on living in these flats. So your average Singapore girl may be wired very differently.
Last edited by KACommuter; Dec 27, 2014 at 11:36 pm Reason: typo error
#145
Join Date: Jul 2007
Location: SFO
Programs: United 1kMM; AA EX Plat, Hilton Diamond and SPG Plat
Posts: 2,014
Haven't flown J since 2007 but have flown F several times since and also Y. As an airline SQ is still my benchmark. Excellent service in all cabins. I still recall once in Y when w/out asking they put something in the fridge for us. I still love the seat in C and F but have not tried suites but will in March.
I have not flown any of the Middle East airlines save a 3 hour C in EK and it was ok. So my comps are UA, AA, LH, TG, OS, ANA.
I have not flown any of the Middle East airlines save a 3 hour C in EK and it was ok. So my comps are UA, AA, LH, TG, OS, ANA.
#146
Join Date: Jan 2010
Posts: 1,270
Not as Great as the Hype
Was in SQ Suites 2 days ago.
The Suites are really nice.
Food: excellent main course, the rest was nothing to write a book about it.
Service: a little better than LH F.
Food and service overall were better on LX F (5 days ago).
The Suites are really nice.
Food: excellent main course, the rest was nothing to write a book about it.
Service: a little better than LH F.
Food and service overall were better on LX F (5 days ago).
#147
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
#148
Join Date: Dec 2008
Location: Hong Kong
Programs: CX DM
Posts: 1,140
Most of my intra-Europe flying has been on flights of ~2 hours or less, and so far I have not come across this 2+2 layout on BA, LH, AF, IB, LX or AY. All of these seem to market 3+3 with a blocked middle seat as "business class".
#149
Join Date: Apr 2011
Location: Singapore / India
Programs: SQ QPP, Hilton Diamond, IHG Platinum, Taj Inner Circle Gold
Posts: 639
I'd be interested to hear which arilines in Europe do this, and what sort of route. The only time I can recall seeing this layout is on Icelandair on their 757 between London and Reykyavik.
Most of my intra-Europe flying has been on flights of ~2 hours or less, and so far I have not come across this 2+2 layout on BA, LH, AF, IB, LX or AY. All of these seem to market 3+3 with a blocked middle seat as "business class".
Most of my intra-Europe flying has been on flights of ~2 hours or less, and so far I have not come across this 2+2 layout on BA, LH, AF, IB, LX or AY. All of these seem to market 3+3 with a blocked middle seat as "business class".
Furthermore, TK regularly uses widebodies intra-Europe in between longhauls.
#150
Join Date: Mar 2013
Location: CDG
Programs: TK Elite
Posts: 1,611
I think TPJ was referrring to TK specifically for their intra-Europe routes. Of course all European airlines i know uses 3+3 flexible layout. I have not flown SU and TK intra-Europe. I have the feeling that they are the exceptions and do use 2+2.
Furthermore, TK regularly uses widebodies intra-Europe in between longhauls.
Furthermore, TK regularly uses widebodies intra-Europe in between longhauls.