gms

I flew from Doha to Dubai with QR, connecting on to a flight from Dubai to Colombo with Sri Lankan airlines. At check-in (zone 3 at Doha, since I am OW Emerald) I was told that since I was on two separate tickets it is now QR policy not to through check luggage. So I had to go through immigration at Dubai, collect luggage and re-check.

Is this really QR official policy? I can understand imposing some limitations on this, but refusing to through check luggage to OneWorld partner airlines seems weird! The guy at check-in really didn't seem to care and just had a 'computer says no' attitude. Another chap came over and explained that through checking bags has cost implications to Qatar if they miss the connection, hence the reason they won't do it now.

If there is any way to achieve this, other than buying flights all on one ticket (which is not always possible), please let me know!

QR seems to market itself as a full service 5* airline, but then seems to lower itself to match the policies of low-cost/budget airlines in key parts of the customer experience!

Also, why are OneWorld Sapphire and Emerald customers not allowed to use the Business/First class check-in area when travelling in Economy? I thought this was standard OneWorld policy?

etihad999

Is it normal for the bulkhead seats to be booked 9 months in advanced or are they blacked out by Qatar automatically? Flying from YUL to DOH on 777-300ER..

impeymac

They're blocked by QR because they're bassinet seats.

Normally allocated at airport check-in though some FTers on here have reported they're sometimes selectable when online check-in opens.

etihad999

Thanks, also asked my agent and he requested QR and booked those seats for me.

lb2112

Do QR have any sort of 'Well Done' feedback forms a la BA? I had two absolutely outstanding crews over the weekend and I'd like to let them know that!

zehbra

Yes, but it's somewhat hidden: http://www.qatarairways.com/global/en/tell-us.page

Choose "Customer Care", from then on it should be self-explanatory.

The feedback gets read and will be answered (even if only positive comments), so it seems to work and reach the crew.

travellermatt

OK, i'm new to flying QR.

I have 60,000+ Thankyou points that i'm thinking about transferring to QMiles to use on an upgrade on IAH-DOH flight.

However, I want to earn the miles for the flight on my AA account (I know it'll only be miles for the economy fair).

My question is... if I upgrade with QMiles, will that lock my Qmiles account to the reservation, or can I remove the QMiles account number and put my AA one back on there once the upgrade is confirmed?

Thanks in advance!

johnnie69

Hi all
I am flying LHR-CMB in December (In Economy) and have a couple of first time QR flyer questions:
As a BA Silver what lounges can I access at LHR T4 and Doha (change of planes)
How do I choose my seat (for free)?
Do I earn TP's as LHR- DOH and DOH - CMB (and vice versa)
Many thanks in advance
J69

Flyiboy

Welcome J69

As per OW website for Sapphire members (Silver)
"Skyteam Lounge
Location details: Terminal 4, opposite Gate 10
Opening hours: Daily: 05:00-22:30
Notes: Emerald and Sapphire customers traveling on Qatar Airways
Operated by a third party. May be used only by eligible customers when travelling on: Qatar Airways
In DOH..
Qatar Airways Business Class Lounge
Location details: Main Terminal, 2nd floor
Opening hours: Daily: 24 hours
Notes: This lounge is available for Emerald and Sapphire customers and their guests traveling in Economy Class cabins on Qatar Airways and other oneworld members flights.

Earning TPs and Avois ..
Depends on your booking class

Hope this helps..

johnnie69

[QUOTE=Flyiboy;25179375]Welcome J69

As per OW website for Sapphire members (Silver)
"Skyteam Lounge
Location details: Terminal 4, opposite Gate 10
Opening hours: Daily: 05:00-22:30
Notes: Emerald and Sapphire customers traveling on Qatar Airways
Operated by a third party. May be used only by eligible customers when travelling on: Qatar Airways
In DOH..
Qatar Airways Business Class Lounge
Location details: Main Terminal, 2nd floor
Opening hours: Daily: 24 hours
Notes: This lounge is available for Emerald and Sapphire customers and their guests traveling in Economy Class cabins on Qatar Airways and other oneworld members flights.

Earning TPs and Avois ..
Depends on your booking class

Hope this helps
Cheers for the advice
J69

wavery83

Is the sky team lounge any good? I'm sure the Qatar lounge is better but I'm quite liking the fact the sky team lounge has a stretch area!

impeymac

It's a while since I was in there, but I always thought it was a perfectly decent place to spend a couple of hours. I found upstairs to be quieter than downstairs, the access stairs are behind you as you face reception & seemed to be missed by the majority of users.

zat_dude

Below is a (rather poor) video of the lounge. It serves a number of other airlines, too.
I liked the ambiance, although last time I was there, late afternoon, it was FAR less busy than in the video.

tweety77

Hey!i'm very new to this forum, so apologies if gonna ask "stupid questions"..8)

i am a silver QA member, and planning to get my gold status by the end of this year. In November i'm going to fly MLE-DOH-CPH and tickets will be bought by the company, obv in economy class. But i would like to upgrade to business. I have about 30k miles which allows me to upgrade any one of the legs and another i would try to upgrade by cash (ifpossible). Any thought, suggestions, advice..?

Thank you!

zsc

Hi guys, first post and I hope to learn more from all of you at FT.

I have points in the MH Enrich program, BA (Avios?) and Qatar Airways. Can I convert the MH and BA miles to the Qatar Airways system?