JQ Booking system meltdown
#3
Original Poster
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,417
#4
FlyerTalk Evangelist
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Location: Melbourne
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#5
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,165
Looks like they have confused the NZ Dollar and the Zimbabwean dollar when doing the conversion - it's an easy mistake to make
#6
Original Poster
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,417
#9
Join Date: May 2008
Programs: DL AA UA
Posts: 2,359
This looks like the plot from the movie Office Space where they were salami slicing fractions of cents (a la Superman III), but the programmer had decimal place issues. Make sure Milton is not allowed anywhere near the main offices.
#10
Join Date: Jul 2004
Location: mostly MEL
Programs: QF WP LTG, HHonors Diamond, NZ Gold
Posts: 1,750
Jetstar Price Guarantee
"If you find a published internet airfare on another airline that is lower than the lowest available comparable Jetstar fare on Jetstar.com, call us to book with Jetstar and we will beat the other airline's fare by 10%."
Let's see, 10% of NZD$366,470,000,000.00 ^
BD
(Yes, I know .... that's not 10% of the other airlines fare, but it might bring home their bug to them!!)
Let's see, 10% of NZD$366,470,000,000.00 ^
BD
(Yes, I know .... that's not 10% of the other airlines fare, but it might bring home their bug to them!!)
#11
Join Date: Sep 2005
Location: OOL
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Posts: 3,659
Ha ha, you have to buy the JQ fare first before making the claim
#12
Join Date: Jan 2007
Location: Brisbane
Posts: 1,951
"If you find a published internet airfare on another airline that is lower than the lowest available comparable Jetstar fare on Jetstar.com, call us to book with Jetstar and we will beat the other airline's fare by 10%."
Let's see, 10% of NZD$366,470,000,000.00 ^
BD
(Yes, I know .... that's not 10% of the other airlines fare, but it might bring home their bug to them!!)
Let's see, 10% of NZD$366,470,000,000.00 ^
BD
(Yes, I know .... that's not 10% of the other airlines fare, but it might bring home their bug to them!!)
Vouchers can only be redeemed in one fell swoop and any balance value is not preserved for later.
Now what kind of flight on JQ could possibly cost that much so you could use the voucher?
Last edited by anat0l; Aug 27, 2009 at 8:47 am
#14
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,423
NZ Herald
Customers booking international flights on the cut-price airline Jetstar have been shocked by some sky-high fares - one customer's flight was quoted at more than $1.3 trillion.
The airline yesterday said a computer glitch had led to the inflated prices and apologised to anyone surprised to find such costly fares.
...
The airline yesterday said a computer glitch had led to the inflated prices and apologised to anyone surprised to find such costly fares.
...
#15
Join Date: Jan 2007
Location: Brisbane
Posts: 1,951
It had to happen - but at least they found it.
First 45 minutes, now at least an hour before departure?
Oy gevalt.
Jetstar began its New Zealand operations in June, when the airline was troubled with complaints about its arrival times which require passengers to be at the airport at least an hour before flights depart.
Oy gevalt.