JQ Booking system meltdown

Old Aug 25, 09, 11:14 pm
  #1  
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JQ Booking system meltdown

AKL-SYD-AKL is showing at NZD$366,470,000,000.00



Every Day All Day Low Fares YEA RIGTH!
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Old Aug 25, 09, 11:23 pm
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oh look they've waived the credit card fee - isn't that nice?
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Old Aug 25, 09, 11:28 pm
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Originally Posted by Kiwi Flyer View Post
oh look they've waived the credit card fee - isn't that nice?
AKL-KIX-AKL is $1,124,780,000,000.0, I hope they wave a bit more than the credit card fee For that price I want to take the A330 home to keep.
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Old Aug 26, 09, 1:21 am
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Originally Posted by cavemanzk View Post
AKL-KIX-AKL is $1,124,780,000,000.0, I hope they wave a bit more than the credit card fee For that price I want to take the A330 home to keep.
I'll raise you a 388 to take home ...
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Old Aug 26, 09, 1:28 am
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Looks like they have confused the NZ Dollar and the Zimbabwean dollar when doing the conversion - it's an easy mistake to make
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Old Aug 26, 09, 1:33 am
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Originally Posted by docbert View Post
Looks like they have confused the NZ Dollar and the Zimbabwean dollar when doing the conversion - it's an easy mistake to make
The Aussie site is doing it as well in AUD. Someone add to many zeros to the exchange rate.
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Old Aug 26, 09, 2:26 am
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If you follow the booking through to the payment screen, then the credit card amount shown is correct.

Still a good giggle at Jetstar's expense!
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Old Aug 26, 09, 3:43 pm
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Originally Posted by Aus_Mal View Post
Still a good giggle at Jetstar's expense!
No pun intended right?
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Old Aug 26, 09, 3:49 pm
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This looks like the plot from the movie Office Space where they were salami slicing fractions of cents (a la Superman III), but the programmer had decimal place issues. Make sure Milton is not allowed anywhere near the main offices.
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Old Aug 26, 09, 9:54 pm
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Jetstar Price Guarantee

"If you find a published internet airfare on another airline that is lower than the lowest available comparable Jetstar fare on Jetstar.com, call us to book with Jetstar and we will beat the other airline's fare by 10%."

Let's see, 10% of NZD$366,470,000,000.00 ^

BD

(Yes, I know .... that's not 10% of the other airlines fare, but it might bring home their bug to them!!)
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Old Aug 26, 09, 10:44 pm
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Originally Posted by BD1959 View Post
"If you find a published internet airfare on another airline that is lower than the lowest available comparable Jetstar fare on Jetstar.com, call us to book with Jetstar and we will beat the other airline's fare by 10%."
Ha ha, you have to buy the JQ fare first before making the claim
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Old Aug 27, 09, 7:54 am
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Originally Posted by BD1959 View Post
"If you find a published internet airfare on another airline that is lower than the lowest available comparable Jetstar fare on Jetstar.com, call us to book with Jetstar and we will beat the other airline's fare by 10%."

Let's see, 10% of NZD$366,470,000,000.00 ^

BD

(Yes, I know .... that's not 10% of the other airlines fare, but it might bring home their bug to them!!)
Originally Posted by harryhv View Post
Ha ha, you have to buy the JQ fare first before making the claim
Not only that, but IIRC you get your "refund" (i.e. the price difference to beat the other carrier + 10%) in the form of a JQ voucher.

Vouchers can only be redeemed in one fell swoop and any balance value is not preserved for later.

Now what kind of flight on JQ could possibly cost that much so you could use the voucher?

Last edited by anat0l; Aug 27, 09 at 8:47 am
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Old Aug 27, 09, 8:18 am
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Originally Posted by anat0l View Post
Now what kind of flight on JQ could possibly cost that much so you could use the voucher?
An around the world charter for all QF FT'ers?
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Old Aug 27, 09, 12:34 pm
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NZ Herald

Customers booking international flights on the cut-price airline Jetstar have been shocked by some sky-high fares - one customer's flight was quoted at more than $1.3 trillion.

The airline yesterday said a computer glitch had led to the inflated prices and apologised to anyone surprised to find such costly fares.

...
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Old Aug 27, 09, 3:18 pm
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It had to happen - but at least they found it.

Jetstar began its New Zealand operations in June, when the airline was troubled with complaints about its arrival times which require passengers to be at the airport at least an hour before flights depart.
First 45 minutes, now at least an hour before departure?

Oy gevalt.
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