Marriott Rewards 2012 Hotel Category Changes
#31
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
I appreciate the heads-up on the changes.
Having said that... this is a major devaluation.
The (e) certificates with Mega-Bonus promos or Chase VISA are highly affected.
This is just another treason why I've moved 80% of my stays to SPG. I only stay at Marriott based on location & price.
Marriott is making it easier than ever to move to other programs without looking back.
What I'd like to know is... what is Marriott doing to enhance their "loyalty" program? They were quick to increase hotel levels, eliminate all-inclusive rewards but it's been months since they pulled the EEO offers and still no word what's replaced them or how they intend on improving them?
Having said that... this is a major devaluation.
The (e) certificates with Mega-Bonus promos or Chase VISA are highly affected.
This is just another treason why I've moved 80% of my stays to SPG. I only stay at Marriott based on location & price.
Marriott is making it easier than ever to move to other programs without looking back.
What I'd like to know is... what is Marriott doing to enhance their "loyalty" program? They were quick to increase hotel levels, eliminate all-inclusive rewards but it's been months since they pulled the EEO offers and still no word what's replaced them or how they intend on improving them?
#32
Suspended
Join Date: Jan 2003
Posts: 8,720
I appreciate the heads-up on the changes.
Having said that... this is a major devaluation.
The (e) certificates with Mega-Bonus promos or Chase VISA are highly affected.
This is just another treason why I've moved 80% of my stays to SPG. I only stay at Marriott based on location & price.
Marriott is making it easier than ever to move to other programs without looking back.
What I'd like to know is... what is Marriott doing to enhance their "loyalty" program? They were quick to increase hotel levels, eliminate all-inclusive rewards but it's been months since they pulled the EEO offers and still no word what's replaced them or how they intend on improving them?
Having said that... this is a major devaluation.
The (e) certificates with Mega-Bonus promos or Chase VISA are highly affected.
This is just another treason why I've moved 80% of my stays to SPG. I only stay at Marriott based on location & price.
Marriott is making it easier than ever to move to other programs without looking back.
What I'd like to know is... what is Marriott doing to enhance their "loyalty" program? They were quick to increase hotel levels, eliminate all-inclusive rewards but it's been months since they pulled the EEO offers and still no word what's replaced them or how they intend on improving them?
Both the up to Cat 4 and anniversary up to Cat 5 certs are significantly affected.
Contrast that with the free night cert for any hotel in the IHG system for an annual fee of $49.00!
And, yes, there is no foreign currency charge as they are both issued by Chase!
PS -- Imverge, I don't think it is treason on your part!
#33
Join Date: Nov 2004
Posts: 240
I recently switched my preferred hotel chain from SPG to Marriott and has given them a lot of business in the past. I even applied for the Chase Marriott card, now those points and the 1-4 category e-certificate is worth way less. At the very least Mariott should as a courtesy upgrade those welcome cert to category 1-5 given this devaluation. I am seriously thinking about switching to SPG and taking my business back from Marriott.
#34
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,864
I also noticed that 3 properties where I used cat 1-4 certs are going up a notch, is it possible that these provide the best value so are popular and so go up a notch. Does the formula ignore Cat 1-4 cert use, one would hope so?
#35
Suspended
Join Date: Jan 2003
Posts: 8,720
If you are writing about hotels that still will be below or at a CAT 4 after the devaluation, then it is immaterial as you still will be able to use the Certs at those hotels.
#36
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,864
What I was implying is do these cat 1-4 certs drive these category changes. The certs value takes a big hit this year.
#37
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
Also, having had more time to review the list of changes, I'm not sure I'm even going to make an attempt to participate in future Megabonus promotions involving the cat 1-4 certificates. Unfortunately, most of my travel is to large cities, and domestically there are fewer and fewer properties located in big cities that are cat 4 and under. (I'll note, however, that there are still some pretty good cat 4 redemption opportunities in certain foreign cities, like Beijing and Shanghai.)
#38
Join Date: May 2009
Location: PHL
Posts: 2,842
The criteria Marriott listed for the changes did indicate they take the number of reward redemptions into account, and as far as this calculation is concerned for them, I wouldn't be surprised if Megabus certs are treated the same as straight out point redemptions.
Also, having had more time to review the list of changes, I'm not sure I'm even going to make an attempt to participate in future Megabonus promotions involving the cat 1-4 certificates. Unfortunately, most of my travel is to large cities, and domestically there are fewer and fewer properties located in big cities that are cat 4 and under. (I'll note, however, that there are still some pretty good cat 4 redemption opportunities in certain foreign cities, like Beijing and Shanghai.)
Also, having had more time to review the list of changes, I'm not sure I'm even going to make an attempt to participate in future Megabonus promotions involving the cat 1-4 certificates. Unfortunately, most of my travel is to large cities, and domestically there are fewer and fewer properties located in big cities that are cat 4 and under. (I'll note, however, that there are still some pretty good cat 4 redemption opportunities in certain foreign cities, like Beijing and Shanghai.)
I wonder if more people from the US stayed stateside and used points here.
#39
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
Starwood had 13% of its hotels moving down and 17% moving up vs. 3% going down and 15% going up with Marriott.
#40
Join Date: Jul 2007
Location: Washington, DC
Posts: 1,437
Marrriott are you listening? Those are your top elite customers. Marriott Consierge please relay our message to the top. We would love to give you more $$ but at this rate you give us no choice.
#41
Join Date: Sep 2010
Location: Near LHR
Programs: Marriott Plat, BAEC Silver, Thai Silver, Bangkok Air, Krisflyer Blue
Posts: 646
As to it being difficult to find a good Cat 4 to use the cert in - try finding a cat 4 hotel in the UK at all - there are hardly any. I end up using my certs in a cat 3.
#42
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
huge devaluation. All of the Cat4 gems are going up in category. I shall list the blows to elites once again:
- removed EEO (no advance notice)
- will soon remove 135k/$1k (almost no advance notice - we had to come up with it)
- removed a/i packages (no advance notice)
- removed US Air FF programs (received advance notice I believe - AA is the big loser here)
- same old promos(while other chains come up with great promos)
- downgraded property(Cat 4 to Cat 5) with no advanced notice(JW MI)
- Huge devaluation now(advance notice but does it matter at this stage)
Lets see what the next improvement will be. To be honest I have not seen any real improvement for the last 2 years, despite their competitors to be showing REAL improvements.
- removed EEO (no advance notice)
- will soon remove 135k/$1k (almost no advance notice - we had to come up with it)
- removed a/i packages (no advance notice)
- removed US Air FF programs (received advance notice I believe - AA is the big loser here)
- same old promos(while other chains come up with great promos)
- downgraded property(Cat 4 to Cat 5) with no advanced notice(JW MI)
- Huge devaluation now(advance notice but does it matter at this stage)
Lets see what the next improvement will be. To be honest I have not seen any real improvement for the last 2 years, despite their competitors to be showing REAL improvements.
#43
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
If Marriott still uses the redemption rate as a criteria next year. The upgrades of cat 4 hotels to cat 5 is a way to devalue the e-certs.
#44
Join Date: Jun 2010
Posts: 81
you have to say this is a horrible move on their end, didn't they just make some changes not too long ago and now another one, I like Marriott but changes after changes i don't think they are that good anymore, they make you use more and more points for redemption but don't give you the same earning power with the $$$ spend......time to find another hotel suitable to you.
I will definitely spend a lot less with them going forward, most of the good hotels going up one category, for those going down either they are not in a good location or old, guess that's the whole purpose of changing category, but 3% downgrade and 15% upgrade, give me a break!!! they are even worst than inflation
I will definitely spend a lot less with them going forward, most of the good hotels going up one category, for those going down either they are not in a good location or old, guess that's the whole purpose of changing category, but 3% downgrade and 15% upgrade, give me a break!!! they are even worst than inflation
#45
Join Date: Dec 2009
Location: PEK & MKE
Programs: Amex-gold, Hainan-gold, Mrt-LT Titanium
Posts: 1,353