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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Dec 19, 2013, 9:27 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas

The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services

The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee

Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.

Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.

Platinums receive:

* use of Platinum check-in area (to the left of main desks)

* Platinum arrival gift is $10FB coupon or 1,000 points

* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.

* free tea/coffee 6am - noon in the plat lobby check-in area

* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.

Resort fee:

* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.

Receiving Bonvoy Points for a Stay:

Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.

Hat tip to billycwhatup for this:

* Identity points and MR points can not be earned on the same stay

Other tips

The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.

The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.

The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".

If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.

And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.

If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).

If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.

Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.

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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Dec 26, 2012, 10:06 am
  #1141  
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Originally Posted by TommyC80
To avoid that hassle, I went down to the desk during a slow time and had them apply the gift card to my folio. The only caveat is that, if you end up with a negative balance there is no way for them to refund the difference to you.
I just spoke with the hotel and they said they do not accept Marriott Gift cards (according to the concierge); but she may have no clue what she is talking about. Have they changed their policy?
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Old Dec 26, 2012, 3:56 pm
  #1142  
 
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Originally Posted by SkyTeam777
I just spoke with the hotel and they said they do not accept Marriott Gift cards (according to the concierge); but she may have no clue what she is talking about. Have they changed their policy?
I used gift cards during my last stay a couple of months ago without an issue.
frequentjohn is offline  
Old Dec 26, 2012, 8:03 pm
  #1143  
 
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I used Gift Cards for my stay November 10th for 3 nights No problem.
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Old Dec 26, 2012, 9:34 pm
  #1144  
 
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Las Vegas Cosmopolitan Hotel

I too have used Marriott GCs without issue to pay for my recent Cosmo stays. Sounds like you talked to an uninformed employee.
chuckworth is offline  
Old Dec 27, 2012, 11:26 am
  #1145  
 
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I can also confirm that I used a Marriott GC for a Nov. 11 -13, 2012 stay.
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Old Dec 31, 2012, 5:03 pm
  #1146  
 
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Just checked in at the Cosmo for NYE. It seems we won't get MR points for charging dinner to the room? Is this actually the case? I was under the impression at all Marriott Autograph properties, per the T&Cs, all incidentals charged to the room earn points.
trekwars2000 is offline  
Old Jan 2, 2013, 4:00 pm
  #1147  
 
Join Date: May 2005
Location: JFK
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I stayed at the Cosmo back in May, putting two nights on Marriott points and one night on my credit card, loved the hotel. Last week, I received an additional charge for a one night stay, though I haven't had the opportunity to return, labeled Cosmopolitan Accounting. I called their accounting department and spoke with a wonderful woman there, who apologized and said it looks like it was a year end system glitch, and reversed the charge, offering her direct line as well in case I need to follow up.

But any MR members who used points there or a mix of points and a credit card, check your charges to make sure this is just my isolated incident.

Looking forward to returning there this year, really enjoyed my stay and the exceptional staff.
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Old Jan 2, 2013, 8:17 pm
  #1148  
 
Join Date: May 2012
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Originally Posted by trekwars2000
Just checked in at the Cosmo for NYE. It seems we won't get MR points for charging dinner to the room? Is this actually the case? I was under the impression at all Marriott Autograph properties, per the T&Cs, all incidentals charged to the room earn points.
You'll only get points for the room charges. In the past I've received a letter at check-in explaining what you'll receive points for. The Cosmo is a "resort" property so it's a bit different than the rest of the Autograph collection...
Deckhawk is offline  
Old Jan 2, 2013, 8:52 pm
  #1149  
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-1

Earn 10 Marriott Rewards points or 2 air miles* per US dollar spent at the Autograph Collection®, a diverse collection of high-personality independent hotels. It plugs you into fresh, inventive and positively unique experiences only an independent can deliver.
http://www.marriott.com/rewards/earn-points/points.mi

There is no disclaimer for this prop being a resort............. that would only get them out of providing breakfast, but in no way affect points for incidentals...........


Originally Posted by Deckhawk
You'll only get points for the room charges. In the past I've received a letter at check-in explaining what you'll receive points for. The Cosmo is a "resort" property so it's a bit different than the rest of the Autograph collection...
BKKLEE is offline  
Old Jan 3, 2013, 6:25 am
  #1150  
 
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Originally Posted by Deckhawk
You'll only get points for the room charges. In the past I've received a letter at check-in explaining what you'll receive points for. The Cosmo is a "resort" property so it's a bit different than the rest of the Autograph collection...
I received the same letter each time I stayed at that property once, points posted for everything, another time I just contacted MR, fax a copy of my folio and they made the adjustment.
sammyindc is offline  
Old Jan 3, 2013, 7:54 am
  #1151  
 
Join Date: Jun 2006
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Originally Posted by sammyindc
I received the same letter each time I stayed at that property once, points posted for everything, another time I just contacted MR, fax a copy of my folio and they made the adjustment.
Thanks. I got the same letter upon check-in saying they won't credit but everything on here looked like it should. I was just hoping this wasn't another recent change (like the resort fee). I should see tomorrow if they post.

We had a very nice dinner at Comme Ca for NYE and I billed it to the room. With the cost of dinner it is good for enough points for a Cat4 room
trekwars2000 is offline  
Old Jan 3, 2013, 11:48 am
  #1152  
 
Join Date: Jun 2006
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I would like to share a story about my friends room from NYE. He, like myself, booked a Terrace Studio, 1 King w/ Balcony, room on points. Upon arriving to the hotel at checkin time of 3p he was told his room was not ready and that he could have an accessable room if he wanted. He said he'd wait for his room; was given a room key and told they would text him and activate his keys when it was ready.

Fastforward to 415p and they text him. At 430p he goes to the room and the keys don't work. After calling the front desk he was told security would be up in a few minutes with new keys . At 5p, security still hadn't arrived so he went to the front desk to get keys. After getting into the room (now 2h after checkin time), much to his suprise he sees it is a 2 Double City view accessible room. Going back down to the front desk they say all they have is a non-accessible double city view room and that is all they can give him. They also say something like on a points stay that is all you can get. They did comp him $50 resort credit for the mixup.

So he finally gets into the new room at 6p and we have a 7p dinner reservation. He calls me and tells me the story and I let him know, at a minimum, he is due $100 cash for the bed mixup. After dinner at 9p, we go try to visit the Marriott Platinum checkin area and see it is closed. After looking around and deciding if it would be better to just go to the front desk or the Idenity Platinum. A man in a suit asked if he could help us and I told him the story.

Long story short, the gentelman we spoke to was the Dir of Resort Ops. He said he would look into it and give my friend a call back. After about 10 minutes, he called my friend and let him know he would be refunding the 35K MR points. So while it was taken care of, we were glad that I had a balcony room so we could still watch the fireworks from there.
trekwars2000 is offline  
Old Jan 3, 2013, 1:31 pm
  #1153  
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Thanks for the update!

I'm starting to think on NYE people need to check in earlier in the day. Some FTer didn't get the city view room he booked to watch the fireworks & got same story your friend did, all that's available, etc.

Cheers.
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Old Jan 3, 2013, 2:52 pm
  #1154  
 
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Originally Posted by SkiAdcock
Thanks for the update!

I'm starting to think on NYE people need to check in earlier in the day. Some FTer didn't get the city view room he booked to watch the fireworks & got same story your friend did, all that's available, etc.

Cheers.
+1. I bet you people don't leave from the night before, a few high rollers show up, etc....
SacTownGuy is offline  
Old Jan 4, 2013, 6:39 am
  #1155  
 
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I have heard some rumors they have been running 95% occupied lately. After 2 yrs it is still the place people want to stay.
MNAudiS4 is offline  


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