Aman (or what's the sanskrit for noisy nightclub?) Sveti Stefan
#61
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
re noise, you wouldnt care if there was some loud nightclub next to an aman like amankila?
OP did some trolling, but that doesnt mean they did not provide extremely useful info regarding asking about noise etc. as i said, im also curious about context of water situation they raised.
FlyerEC, not sure what you mean re water, as OP said no water in island guestroom or milocer public restroom.
others brought up specifics regarding traffic.
OP did some trolling, but that doesnt mean they did not provide extremely useful info regarding asking about noise etc. as i said, im also curious about context of water situation they raised.
FlyerEC, not sure what you mean re water, as OP said no water in island guestroom or milocer public restroom.
others brought up specifics regarding traffic.
Last edited by Kagehitokiri; May 26, 2012 at 6:41 pm
#62
Join Date: Dec 2009
Location: Toronto
Programs: SPG Gold, HH Silver
Posts: 855
for people trying to change subject from context of noise, you wouldnt care if there was some loud nightclub next to an aman like amankila?
OP did some trolling, but that doesnt meant they did not provide extremely useful info regarding asking about noise etc. as i said, im also curious about context of water situation they raised.
FlyerEC, not sure what you mean re water, as OP said no water in island guestroom or milocer public restroom.
others brought up specifics regarding traffic.
OP did some trolling, but that doesnt meant they did not provide extremely useful info regarding asking about noise etc. as i said, im also curious about context of water situation they raised.
FlyerEC, not sure what you mean re water, as OP said no water in island guestroom or milocer public restroom.
others brought up specifics regarding traffic.
#63
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
i responded to your post, even though i recognized sarcasm, because it included noise.
or, in went back to noise. which led me to make an incorrect assumption that was intended.
from your last post seems you didnt intend anything beyond general joke, not re noise.
i was also recalling this earlier, which didnt read as a joke to me >
"mild" "party" "further" being assumptions used to support an implied opinion
vs >
while the OP is not first to do 'pending hotel response' their comments were pretty strong, and there were already some things which negatively impacted credibility, which continued in posts after the last negative one.
whenever someone (including regulars here) does the 'pending hotel response' some others disagree. normally, when a regular or no additional context, its just a question a personal opinion.
or, in went back to noise. which led me to make an incorrect assumption that was intended.
from your last post seems you didnt intend anything beyond general joke, not re noise.
i was also recalling this earlier, which didnt read as a joke to me >
vs >
whenever someone (including regulars here) does the 'pending hotel response' some others disagree. normally, when a regular or no additional context, its just a question a personal opinion.
Last edited by Kagehitokiri; May 26, 2012 at 6:10 pm
#64
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Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
* OP raised the issue of noise being dependent on room location and mentioned being moved to a better located room - i hear this is indeed the case, so this is one of the factors with regards to room request, which is a frequent topic here, and not just a matter of avoiding dates entirely, of course depending on how light a sleeper, which aman (mgmt) should also be able to address especially after this situation
noise - we dont know how OP would have been accommodated if they had asked to be moved during the evening/night (OP approved of next day recovery)
OP's departure issues - i hear one of them was not related to aman
water - im curious about any reserve when OP reported no water in island guestroom or milocer 'public' restrooms (both) (and im personally curious about this in general, but thats me)
- will be interesting to see more reports on amanruya location, and how amanzoe fits into porto heli collection development, and how its construction progresses (amanzoe also building residences)
noise - we dont know how OP would have been accommodated if they had asked to be moved during the evening/night (OP approved of next day recovery)
OP's departure issues - i hear one of them was not related to aman
water - im curious about any reserve when OP reported no water in island guestroom or milocer 'public' restrooms (both) (and im personally curious about this in general, but thats me)
- will be interesting to see more reports on amanruya location, and how amanzoe fits into porto heli collection development, and how its construction progresses (amanzoe also building residences)
Last edited by Kagehitokiri; May 26, 2012 at 10:05 pm
#65
Join Date: Dec 2009
Location: Toronto
Programs: SPG Gold, HH Silver
Posts: 855
* OP raised the issue of noise being dependent on room location and mentioned being moved to a better located room - i hear this is indeed the case, so this is one of the factors with regards to room request, which is a frequent topic here, and not just a matter of avoiding dates entirely, of course depending on how light a sleeper, which aman (mgmt) should also be able to address especially after this situation
noise - we dont know how OP would have been accommodated if they had asked to be moved during the evening/night (OP approved of next day recovery)
OP's departure issues - i hear one of them was not related to aman
water - im curious about any reserve when OP reported no water in island guestroom or milocer 'public' restrooms
- will be interesting to see more reports on amanruya location, and as i mentioned, how amanzoe fits into porto heli collection development, and how its construction progresses (amanzoe also building residences)
noise - we dont know how OP would have been accommodated if they had asked to be moved during the evening/night (OP approved of next day recovery)
OP's departure issues - i hear one of them was not related to aman
water - im curious about any reserve when OP reported no water in island guestroom or milocer 'public' restrooms
- will be interesting to see more reports on amanruya location, and as i mentioned, how amanzoe fits into porto heli collection development, and how its construction progresses (amanzoe also building residences)
#66
Join Date: Dec 2008
Location: Jakarta
Programs: Krisflyer PPS, SPG, Hyatt GoldPassport, Shangri-la Golden Circle, British Airways ExecClub
Posts: 1,245
Being a light sleeper myself, I also hate having to deal with noise problems. Nothing irritates me more than noise that cause me to loose sleep. However, I feel there should be a reasonable and fair expectation when dealing with noise problems in hotels / resorts, ie whether the noise is caused by internal factors within the control of the property or external factors and whether the property could or could not have anticipated it.
For the former, such as noisy next-door guests, noise from the hotel's own night club, noisy housekeeping staff etc, certainly the hotel could have done something and have the obligation to do so by either eliminating / restricting the source of the noise pollution.
For the latter, if it was anticipated, they could have informed the guest but most won't do because either they aren't sure if the noise problems will be serious enough, hoping the guest staying in is less sensitive to noise, or more likely for the selfish reason of not wanting to loose business. Either case, they should be able to assist the guest to shift to a room away from the source of noise to ensure the guest has a good night sleep. That's why good hotels should never let their rooms run up to 100% full capacity.
I speculated that the OP's stand swings from being pacified with the response to suddenly being upset again was due to his/her request for a refund/compensation being eventually denied, which might have partially fair given the experience, but it wasn't clear in the post. Also not clear why the OP didn't insisted on a change of room on the first night.
For the former, such as noisy next-door guests, noise from the hotel's own night club, noisy housekeeping staff etc, certainly the hotel could have done something and have the obligation to do so by either eliminating / restricting the source of the noise pollution.
For the latter, if it was anticipated, they could have informed the guest but most won't do because either they aren't sure if the noise problems will be serious enough, hoping the guest staying in is less sensitive to noise, or more likely for the selfish reason of not wanting to loose business. Either case, they should be able to assist the guest to shift to a room away from the source of noise to ensure the guest has a good night sleep. That's why good hotels should never let their rooms run up to 100% full capacity.
I speculated that the OP's stand swings from being pacified with the response to suddenly being upset again was due to his/her request for a refund/compensation being eventually denied, which might have partially fair given the experience, but it wasn't clear in the post. Also not clear why the OP didn't insisted on a change of room on the first night.
#67
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Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
positive >
negative >
ill soften my earlier framing of this by saying it seems to suggest not wanting compensation (with clarity) and would therefore seem to support credibility.
(some suggested compensation might be appropriate. perhaps even if a move was requested, because a move could be suggested. and there are other factors like disclosure. i personally dont know much about this.)
unfortunately there are also clarity and credibility issues.
ill soften my earlier framing of this by saying it seems to suggest not wanting compensation (with clarity) and would therefore seem to support credibility.
(some suggested compensation might be appropriate. perhaps even if a move was requested, because a move could be suggested. and there are other factors like disclosure. i personally dont know much about this.)
unfortunately there are also clarity and credibility issues.
Last edited by Kagehitokiri; May 26, 2012 at 10:32 pm
#68
Join Date: Oct 2011
Location: SFO
Programs: United global services, BA gold,
Posts: 839
I am still hoping we will hear the detailed report from OP about which rooms, source of hopefully one off noise, etc.we are going early July and staying in a deluxe cottage sea view with terrace on the island. It sounded like room selection / location could make a difference. Anybody else know which location to ask for, or should we most likely not worry! We are looking forward to a week here and week in Amanruya!
#69
Join Date: Aug 2007
Location: Here there and everywhere
Posts: 6,303
I am still hoping we will hear the detailed report from OP about which rooms, source of hopefully one off noise, etc.we are going early July and staying in a deluxe cottage sea view with terrace on the island. It sounded like room selection / location could make a difference. Anybody else know which location to ask for, or should we most likely not worry! We are looking forward to a week here and week in Amanruya!
#71
Join Date: May 2006
Posts: 1
exactly
I'm curious, what exactly would you like the hotel to do? Shut down a party it has no control over? Completely sound proof the walls for the one night a year when it's a problem? Mention that you don't want to stay here when you book? Your post is long on complaint and short on remedy. . .
#74
Join Date: Aug 2004
Location: my heart is on the shores of the north Italian lakes
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Posts: 2,515
#75
Join Date: Oct 2011
Location: SFO
Programs: United global services, BA gold,
Posts: 839
We just stayed at Sveti Stefan for 5 nights and had no problem with noise. We were on the southern end of the island with Budva across the bay. Outside you on a couple of occasions could hear it extremely faintly, but in the room not at all.