Kagehitokiri

re noise, you wouldnt care if there was some loud nightclub next to an aman like amankila?

OP did some trolling, but that doesnt mean they did not provide extremely useful info regarding asking about noise etc. as i said, im also curious about context of water situation they raised.

FlyerEC, not sure what you mean re water, as OP said no water in island guestroom or milocer public restroom.

others brought up specifics regarding traffic.

blueline7

Kage, with respect, it is the OP who changed the subject from noise to oblique references to something that sounds awfully like an allegation of fraud...which makes the entire report lack in credibility....

Kagehitokiri

i responded to your post, even though i recognized sarcasm, because it included noise.
or, in went back to noise. which led me to make an incorrect assumption that was intended.
from your last post seems you didnt intend anything beyond general joke, not re noise.
i was also recalling this earlier, which didnt read as a joke to me >

"mild" "party" "further" being assumptions used to support an implied opinion

vs >

while the OP is not first to do 'pending hotel response' their comments were pretty strong, and there were already some things which negatively impacted credibility, which continued in posts after the last negative one.

whenever someone (including regulars here) does the 'pending hotel response' some others disagree. normally, when a regular or no additional context, its just a question a personal opinion.

Kagehitokiri

* OP raised the issue of noise being dependent on room location and mentioned being moved to a better located room - i hear this is indeed the case, so this is one of the factors with regards to room request, which is a frequent topic here, and not just a matter of avoiding dates entirely, of course depending on how light a sleeper, which aman (mgmt) should also be able to address especially after this situation

noise - we dont know how OP would have been accommodated if they had asked to be moved during the evening/night (OP approved of next day recovery)

OP's departure issues - i hear one of them was not related to aman

water - im curious about any reserve when OP reported no water in island guestroom or milocer 'public' restrooms (both) (and im personally curious about this in general, but thats me)

- will be interesting to see more reports on amanruya location, and how amanzoe fits into porto heli collection development, and how its construction progresses (amanzoe also building residences)

blueline7

Well put, Kage.

BENLEE

Being a light sleeper myself, I also hate having to deal with noise problems. Nothing irritates me more than noise that cause me to loose sleep. However, I feel there should be a reasonable and fair expectation when dealing with noise problems in hotels / resorts, ie whether the noise is caused by internal factors within the control of the property or external factors and whether the property could or could not have anticipated it.

For the former, such as noisy next-door guests, noise from the hotel's own night club, noisy housekeeping staff etc, certainly the hotel could have done something and have the obligation to do so by either eliminating / restricting the source of the noise pollution.

For the latter, if it was anticipated, they could have informed the guest but most won't do because either they aren't sure if the noise problems will be serious enough, hoping the guest staying in is less sensitive to noise, or more likely for the selfish reason of not wanting to loose business. Either case, they should be able to assist the guest to shift to a room away from the source of noise to ensure the guest has a good night sleep. That's why good hotels should never let their rooms run up to 100% full capacity.

I speculated that the OP's stand swings from being pacified with the response to suddenly being upset again was due to his/her request for a refund/compensation being eventually denied, which might have partially fair given the experience, but it wasn't clear in the post. Also not clear why the OP didn't insisted on a change of room on the first night.

Kagehitokiri

positive >
negative >
ill soften my earlier framing of this by saying it seems to suggest not wanting compensation (with clarity) and would therefore seem to support credibility.

(some suggested compensation might be appropriate. perhaps even if a move was requested, because a move could be suggested. and there are other factors like disclosure. i personally dont know much about this.)

unfortunately there are also clarity and credibility issues.

Larkin

I am still hoping we will hear the detailed report from OP about which rooms, source of hopefully one off noise, etc.we are going early July and staying in a deluxe cottage sea view with terrace on the island. It sounded like room selection / location could make a difference. Anybody else know which location to ask for, or should we most likely not worry! We are looking forward to a week here and week in Amanruya!

vuittonsofstyle

Well I guess it depends upon where and what is going on on the mainland, off the island. On the side that overlooks the public beach, where the Sveti Stefan Suite is located, I never heard a thing, but I guess if there was a party on the mainland, then I would. The only area that would not hear anything (apart from noisy yachts, I imagine) would be the rear of the island, but then, as far as I can remember, there are no suites here. Inland, of course, would be quietest, but then you don't get the views, and the suites are entry-level on the whole (village view). Something like Deluxe Cottage No: 40 is the nearest to the open sea I can think of and has a great terrace. Could be one of the quietest, but then I have never had a problem with noise, so this whole thing may be just a one-off thing, which is what I suspect.

Larkin

Thanks so much! I know we will have a great time and will request#40, but will be off to amanruya afterwards so nothing can be too bad!!

rubyyao

thank you for saying what exactly is on my mind!!!!

aa213bb

I was really hoping valextra had returned with an update.

quitecontrary

Odd first post - having joined 6 years ago!

behuman

Odd indeed, because the inexcusable can not be excused.

Perhaps an Aman lurker who makes his coming out . We can even not say welcome to FT after 6 years .

Larkin

We just stayed at Sveti Stefan for 5 nights and had no problem with noise. We were on the southern end of the island with Budva across the bay. Outside you on a couple of occasions could hear it extremely faintly, but in the room not at all.