Apr 27, 2017, 4:09 pm
Last edit by: beachmouse
Copying over the usual promotion info to the new thread:
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion.
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/us/en/offers/q2accelerate2017/registration
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion.
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/us/en/offers/q2accelerate2017/registration
IHG Accelerate 2Q 2017 (15th MAY to 31st AUG)
Aug 17, 2017, 9:24 am
#451
Join Date: Jul 2004
Location: SEA town
Programs: Alaska LTG, HHonors-Gld, IHG-Dia, LT MR Ti
Posts: 627
Just checked my accelerate page, 41,000 out of 44,500 (6 of 8 offers) points have been update on my dashboard. (I'm not getting credit card)
Although my overall IHG balance is not updated. Same balance as it was last week before Accelerate Page was finally updated today.
Anyone else run into this?
Although my overall IHG balance is not updated. Same balance as it was last week before Accelerate Page was finally updated today.
Anyone else run into this?
Aug 17, 2017, 11:53 am
#452
Join Date: Aug 2016
Posts: 44
Just checked my accelerate page, 41,000 out of 44,500 (6 of 8 offers) points have been update on my dashboard. (I'm not getting credit card)
Although my overall IHG balance is not updated. Same balance as it was last week before Accelerate Page was finally updated today.
Anyone else run into this?
Although my overall IHG balance is not updated. Same balance as it was last week before Accelerate Page was finally updated today.
Anyone else run into this?
Aug 17, 2017, 3:51 pm
#453
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Just checked my accelerate page, 41,000 out of 44,500 (6 of 8 offers) points have been update on my dashboard. (I'm not getting credit card)
Although my overall IHG balance is not updated. Same balance as it was last week before Accelerate Page was finally updated today.
Anyone else run into this?
Although my overall IHG balance is not updated. Same balance as it was last week before Accelerate Page was finally updated today.
Anyone else run into this?
Aug 17, 2017, 11:21 pm
#454
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
I had my latest accelerate task post to my account, but as a paid August stay no 2000 August points as well. Anyone else missing August points?
Aug 18, 2017, 12:44 am
#455
Join Date: Aug 2016
Posts: 44
Aug 18, 2017, 3:50 am
#456
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
Aug 18, 2017, 4:04 am
#457
Join Date: Sep 2016
Location: Middle of Nowhere
Programs: Lowly BAEC Bronze, VS, IHG Platinum, HHonors Gold, Hotels.com Gold
Posts: 231
Aug 18, 2017, 2:38 pm
#460
Join Date: Jan 2015
Location: North West UK
Programs: IHG Plat Visa IHG Plat Mastercard
Posts: 87
1,500 points for 4 August stay still not credited although this stay was my 6th one and got me the 12,000 points bonus.
IHG said my recent stays were not booked through the app, but I disputed this. After no joy from the dire cut and paste customer service, I emailed the new CEO, Keith Barr. His PA replied same day and is looking into it.
IHG said my recent stays were not booked through the app, but I disputed this. After no joy from the dire cut and paste customer service, I emailed the new CEO, Keith Barr. His PA replied same day and is looking into it.
Aug 21, 2017, 6:58 am
#463
Join Date: Dec 2016
Location: Plainfield, IN
Programs: IHG Platinum / HHonors Diamond / Hyatt Globalist / AA EX Platinum
Posts: 200
From reading above it seems that posting delays are the norm. I'm relatively new to IHG, but plan to start staying a bit more regularly. as a result I signed up for the Accelerate promotion, however my dashboard hasn't updated in quite some time(Aug 5). I got the 2 smaller bonuses marked as complete and credited to my account on that date. I have had several additional stays since then, and paid with my IHG card, the stays posted quickly on my account page, but no Accelerate bonus, or update to dashboard.
In short, is this a normal time frame, or should I contact IHG yet?
In short, is this a normal time frame, or should I contact IHG yet?
Aug 23, 2017, 7:30 am
#464
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Aug 24, 2017, 2:48 am
#465
Join Date: Aug 2012
Location: EU
Programs: IC Ambassador, IHG Diamond, Club Carlson Gold, Miles & More FT
Posts: 160
Check in on August 31st
I have upcoming stay with check in on August 31st, and check out on September 1st. Will that stay count for this promotion?
Thansk in advance!
Thansk in advance!