Park Hyatt Shanghai - REVIEW - MASTER THREAD
Sep 26, 2012, 8:55 pm
#287
Join Date: Feb 2010
Programs: UA 1K,Hyatt Diamond,AA Lifetime Platinum,SPG
Posts: 190
Sep 26, 2012, 9:00 pm
#288
Join Date: Feb 2010
Programs: UA 1K,Hyatt Diamond,AA Lifetime Platinum,SPG
Posts: 190
There is something the hotel can not control even they said they would provide early check in for u. For instance, normally there will be 1-2 rooms available in the morning and two diamond members request that. While in the morning you arrived, there is only 1 available and the other diamond member arrive earlier than u so he gets the room....
This is a bit confusing to me. Did you just mention this to the hotel or did they actually confirm that they knew you were arriving early and would have a room available early? It is not a guaranteed diamond benefit AFAIK. Most hotels would assume that the standard offer to keep your bags until the room became available met the requirements, absent specific other arrangements.
Incidentally, the monopoly maglev station taxi operator is well known for scamming customers (see the China forum). Would have been better to go out to the street and get a regular cab.
Incidentally, the monopoly maglev station taxi operator is well known for scamming customers (see the China forum). Would have been better to go out to the street and get a regular cab.
Sep 26, 2012, 9:17 pm
#289
Join Date: Feb 2010
Programs: UA 1K,Hyatt Diamond,AA Lifetime Platinum,SPG
Posts: 190
Nov 5, 2012, 12:13 am
#291
Join Date: Apr 2010
Location: CGK
Programs: FlyingBlue | Krisflyer | SPG | HHonors
Posts: 1,563
Stayed at the Park Hyatt on points in April and was able to score one of the standard King rooms facing the Bund and Jin Mao Tower:
The design of the rooms are one of the best in the world for its sheer simplicity. Also appreciated the Nespresso capsules even in the standard rooms. The one thing I didn't get was how the bathroom seems to occupy a larger space than the bedroom. And I found the bathroom a bit dark. So the room's theme reminds me a bit of the room in the Andaz Wall Street.
Breakfast 100 Century was also amazing, especially when coupled with the view! Spa and the Pool are definitely a highlight of the stay as well.
The only thing if I must comment is how the service at the Park Hyatt is not up to par with other Asian luxury properties. The staff here seems to be less friendly or willing to help, though there was some improvement compared to when I visited the hotel just for a visit at the Lobby Lounge a year back.
The design of the rooms are one of the best in the world for its sheer simplicity. Also appreciated the Nespresso capsules even in the standard rooms. The one thing I didn't get was how the bathroom seems to occupy a larger space than the bedroom. And I found the bathroom a bit dark. So the room's theme reminds me a bit of the room in the Andaz Wall Street.
Breakfast 100 Century was also amazing, especially when coupled with the view! Spa and the Pool are definitely a highlight of the stay as well.
The only thing if I must comment is how the service at the Park Hyatt is not up to par with other Asian luxury properties. The staff here seems to be less friendly or willing to help, though there was some improvement compared to when I visited the hotel just for a visit at the Lobby Lounge a year back.
Nov 5, 2012, 7:24 am
#292
Join Date: Feb 2000
Location: San Francisco (Marin County), CA
Programs: UA Global Services, AA Lifetime ExecPlat, LH HON Circle, SQ PPS Solitaire, Hyatt Courtesy Card
Posts: 3,002
I am having an interesting problem with this hotel as it relates to the Hyatt credit card. The charges used to show up on my Hyatt credit card as "Park Hyatt Shanghai", and of course, properly trigger the 3x-points-per-Hyatt-dollar bonus.
My most recent stay, the charges posted as "Shanghai Hills Hotel", and did not trigger the bonus points. I have called Chase, to no avail. Ugh! This is a Park Hyatt for goodness sake!
My most recent spend was significant - I'm out about 30,000 Hyatt points. If anyone has successfully navigated this to a proper work-around, will you advise here? Thanks.
My most recent stay, the charges posted as "Shanghai Hills Hotel", and did not trigger the bonus points. I have called Chase, to no avail. Ugh! This is a Park Hyatt for goodness sake!
My most recent spend was significant - I'm out about 30,000 Hyatt points. If anyone has successfully navigated this to a proper work-around, will you advise here? Thanks.
Nov 13, 2012, 4:54 pm
#293
Join Date: Feb 2011
Location: LAX
Programs: HHonor Dia, Marriott Plat, Hyatt Explorist
Posts: 550
Nice shots. I'm staying here in a few weeks. They want what amounts to about $130 extra per night (on top of about $400) to bump me up to "rack rate" so I can use 6K points for the suite upgrade. So that's about $300 bucks plus 6K points for my 2 nights.
Do you think it's worth it? Interested in comments from all...
Do you think it's worth it? Interested in comments from all...
Was that not eligible rate?
Nov 13, 2012, 5:20 pm
#294
Join Date: Sep 2009
Location: 1A
Programs: UA GS, NH Diamond, Hyatt Lifetime Globalist (formerly Courtesy Card sadly), Amanjunkie, CLEAR
Posts: 3,713
Correct. The "discount" rate wasn't eligible for a GP point suite upgrade but the full rack rate was. BTW, this was months ago now, and I ended up booking the suite. It was utterly amazing and TOTALLY worth it IMHO.
Dec 17, 2012, 8:09 am
#295
Join Date: Mar 2004
Location: Baltimore MD
Posts: 3,457
Any thoughts about location of the PH for a tourist?
We'll be there for 3 nights in May; confirmed in a Park King Suite... I'm debating about whether to change to a hotel closer to the Bund which might be more convenient for tourism... but the pool and spa and the Suite are a big draw for the PH...
FDW
We'll be there for 3 nights in May; confirmed in a Park King Suite... I'm debating about whether to change to a hotel closer to the Bund which might be more convenient for tourism... but the pool and spa and the Suite are a big draw for the PH...
FDW
Dec 17, 2012, 9:10 am
#296
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
Any thoughts about location of the PH for a tourist?
We'll be there for 3 nights in May; confirmed in a Park King Suite... I'm debating about whether to change to a hotel closer to the Bund which might be more convenient for tourism... but the pool and spa and the Suite are a big draw for the PH...
FDW
We'll be there for 3 nights in May; confirmed in a Park King Suite... I'm debating about whether to change to a hotel closer to the Bund which might be more convenient for tourism... but the pool and spa and the Suite are a big draw for the PH...
FDW
So it's a little bit of work getting to and from some of the major places you'll likely want to see, but in my opinion a suite at the PH makes up for all of that and more. I wouldn't change a thing.
Dec 18, 2012, 2:28 pm
#297
Join Date: Sep 2009
Location: 1A
Programs: UA GS, NH Diamond, Hyatt Lifetime Globalist (formerly Courtesy Card sadly), Amanjunkie, CLEAR
Posts: 3,713
I am having an interesting problem with this hotel as it relates to the Hyatt credit card. The charges used to show up on my Hyatt credit card as "Park Hyatt Shanghai", and of course, properly trigger the 3x-points-per-Hyatt-dollar bonus.
My most recent stay, the charges posted as "Shanghai Hills Hotel", and did not trigger the bonus points. I have called Chase, to no avail. Ugh! This is a Park Hyatt for goodness sake! My most recent spend was significant - I'm out about 30,000 Hyatt points. If anyone has successfully navigated this to a proper work-around, will you advise here? Thanks.
My most recent stay, the charges posted as "Shanghai Hills Hotel", and did not trigger the bonus points. I have called Chase, to no avail. Ugh! This is a Park Hyatt for goodness sake!
My most recent spend was significant - I'm out about 30,000 Hyatt points. If anyone has successfully navigated this to a proper work-around, will you advise here? Thanks.
Jan 2, 2013, 12:05 pm
#298
Join Date: Mar 2004
Location: Baltimore MD
Posts: 3,457
You are a short walk from the subway, which takes you to The Bund area and the other major tourist areas in Shanghai. Certain times of the day a taxi to/from is also a good option -- and very cheap.
So it's a little bit of work getting to and from some of the major places you'll likely want to see, but in my opinion a suite at the PH makes up for all of that and more. I wouldn't change a thing.
So it's a little bit of work getting to and from some of the major places you'll likely want to see, but in my opinion a suite at the PH makes up for all of that and more. I wouldn't change a thing.
FDW
Jan 17, 2013, 6:27 am
#299
Join Date: Mar 2004
Location: Baltimore MD
Posts: 3,457
Jan 17, 2013, 8:22 pm
#300
Join Date: Sep 2009
Location: 1A
Programs: UA GS, NH Diamond, Hyatt Lifetime Globalist (formerly Courtesy Card sadly), Amanjunkie, CLEAR
Posts: 3,713
Yes. I called Hyatt GP Customer Service and a supervisor opened a case. About 2 weeks later I received a call and letter in the mail crediting me for two stays in 2012. Chase was useless by the way. Call Hyatt.
They tell me this will be rectified soon or has been by now.
They tell me this will be rectified soon or has been by now.