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Park Hyatt Maldives REVIEW - MASTER THREAD

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Old May 30, 2013, 1:45 pm
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Best Weather
http://www.holiday-weather.com/maldives/

High season/low season
High season: December to April
Staying for free
30,000 Hyatt points per night (Cat 7)
This is a “Suite Award Ineligible Property" and a free upgrade is unlikely unless you are a Globalist and the resort has low occupancy.

Paid Upgrades For October 2021
Pool Villa: $200++
Deluxe Pool Villa: $400++ (with direct view of beach, just 3 villas)
Water Villa: $500++
Ocean Pool Villa: $700++ (with small 6ft x 6ft plunge pool)
Two Bedroom Pool Villa: $1,000++


These rates fluctuate depending on high/low season.

Globalist Benefits
  • Complimentary upgrade to Park Pool Villa subject to availability.
  • Late checkout at 1600 hrs.subject to availability.
  • Breakfast: Order two main dishes off the menu along with water, juice and coffee. You also have access to the buffet which consists of breads, sweets, cheeses, cold cuts, cereals etc.
  • Sundowner- 1 free cocktail (from a limited cocktail menu) & canapes, daily between 5pm and 7pm (August 2016)
  • Complimentary Management cocktails on Saturdays from 06:30 pm to 07:30 pm
  • 15% off cocktails and wine (by the glass)
Excursion and Diving Costs
January 2022: See https://www.flyertalk.com/forum/33815708-post4161.html
Also see https://www.experienceparkhyattmaldives.com/ under 'Experiences' and 'Diving'

Tip: Pre-book diving activities online before arrival for 10% discount (May not be applicable anymore).
Tip: Boat 2-tank day will have to be on day following Orientation Dive (required by law for all divers. Typically done the first full day at 10am; a short in-water abilities test followed by a tank dive on the house reef.)

Spa Menu and Costs

Free Stuff
Snorkle gear for duration of your stay (masks, snorkel & fins)
Use of glass-bottomed kayaks
Back-of-the-house tour
Yoga several days a week

Dining Menu and Costs
Menus (click on specific restaurant, packages under "The Dining Room"): https://www.experienceparkhyattmaldi...t-in-maldives/
Breakfast (current as of Jan. 2022): for those who do not have status/do not have breakfast included in their rate, the options are a la carte items at ~$12-$20 apiece, and juices at ~$6-$8. Or you can order the buffet for $40, which includes two a-la-carte items, the buffet, and drinks.

Transfers and Costs
Domestic flights are operated by Maldivian Air and waiting times may vary from a minimum of 1 hour to a maximum of 4 hours.
The shortest flight from Male Domestic terminal to Kooddoo Domestic Airport is ~55 minutes and the longest flight takes ~1 hour 45 minutes due to a ‘stop over’ in Kadhdhoo Domestic Airport.

A scenic and short speedboat journey of approximately 30-40 minutes (weather dependent) will follow as the final stretch of the journey to our island.
Any last minute name changes on domestic flight ticket are subject to a fee levied by the Maldivian Air. All such changes will be charged at the rate of USD 100 net per person.The exact flight timings are released two days before departure, but tend to be around these times:
  • Arrivals (Departure from MLE) : 10:30-11:00, 12:00, 13:40, 17:30hrs and last flight at 23:30
  • Departures (Departure from Kooddoo) : 0545hrs, 0800hrs, 1130hrs, 1530hrs and last departure at 1830hrs
Cost (Jan 2021): USD $520 round-trip/adult, $475/child, $175/infant - paid before you arrive via cc authorization form

Luggage restriction
Transfer prices include the baggage allowance of 32 kg per passenger (20 kg is the domestic airline allowance and 12 kg will be covered by The Resort as a courtesy service) and hand luggage of 5 kg per passenger. Excess baggage will be charged and is subject to space availability and terms and conditions of the Air Carrier.

Map of the resort
Best Villas
Water villas: Generally the higher number the better. #51 is the most private
How to save money during stay
Have late breakfast (breakfast is free for all guests except if you are redeeming points), skip lunch, and only pay for dinner
The Saturday free cocktail social (manager's reception) is at 6:30pm
Bring family?
This resort is not orientated for children. No kids club, pool is not suitable for young kids, and you will need to pay the transfers for each child, and plenty of PDA.
That said, some families have loved their experience here. http://travelsort.com/blog/park-hyat...hadahaa-review. If you bring children the Hyatt does provide sitting service for $20/hour.

Also note that the resort charges $250 per child age 3 and up per night (even if the child does not require an extra bed). Only kids 2 and under are free. http://travelsort.com/blog/park-hyat...a-bed-fee-ever
Wifi
As at January 2022, the resort's wifi speed is 10-12Mbps.
Tipping
The management views employees as each part of a team, with no one more important to the hotel's success. No one wants to order room service if the groundskeeper or housekeeper has not created an inviting place to enjoy it for instance. So employees share equally the 10% service charge added into everything, including the room charge. Tipping beyond that is not necessary, but at your discretion. Unlike the service charge which is shared with all employees on the entire property, if you choose to add additional gratuity to the bill for a meal or an activity, that money is shared amongst employees of the department responsible for that meal or service (e.g. additional gratuity on a dive center bill will be shared amongst those employees, while additional gratuity on a Dining Room bill will be shared amongst the food service employees). Employees are also allowed to keep cash tips that they receive directly. Employees are rewarded with trips and other gifts when their outstanding service is brought to management's attention. A great way to reward a good employee is by letter to management.
See this post which provides more details http://www.flyertalk.com/forum/22508516-post1525.html
Ipad App
There is an Ipad in each room that has an app with a lot of useful / interesting information. If you have an Ipad, you can search & download the app for: Park Hyatt Maldives Hadahaa. It doesn't work on an iPhone due to the page size. Some info may be out of date or missing, so check with the resort.
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Property Email
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Park Hyatt versus other Maldives resorts


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Park Hyatt Maldives REVIEW - MASTER THREAD

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Old Oct 26, 2012, 4:18 pm
  #556  
 
Join Date: Aug 2009
Location: RDU
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Posts: 5,499
Originally Posted by canyonleo

- $120-140 for two tank boat diving Maui/Molokini
- $130 for two tank boat diving East Cayman (Ocean Frontiers)
- $200+ for two tank boat dive Karema Islands Okinawa

I also think diving pricing here isn't much more expensive than the better resorts at Sipaden (SWV or Kapalai), but those don't have a la carte pricing online.

So, while PHM surely has expensive diving, it's not any more expensive than the hotel or F&B pricing.

...and remember there may be a discount available for booking a full week of diving in advance (doesn't mean you pay for diving if weather kills the program).
In fairness only 1 of your three examples is close in price. $140 is only 70% of $200.

Taking your own equipment is certainly the exception and not the norm at resorts (maybe not on liveaboards) and the standard is to have daily rates for rental. By way of example at the Conrad the daily prices are less than the per dive prices here.

Don't get me wrong, I love this place to pieces, and the diving is phenomenal, but the prices have been jacked up even since last year and are getting to nosebleed levels. In my case it meant no money left over to tip the divemaster or boatcrew. $512 per day for a couple to do two tank diving is pretty astronomical (that was price after equipment rental less our own wetsuits and taxes)
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Old Oct 27, 2012, 12:20 am
  #557  
 
Join Date: Sep 2006
Location: GUM
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At Sipidan the dive resorts include all your diving in the cost of the room, so not really comparable (unless Sipidan room rate with unlimited dives = double tank dives for two adults, boat fees, service charges and tax @ Hyatt).

After seeing the Hyatt's dive packages, we switched over to another resort in the same atoll where 13 dives are $559 ($43/dive), and the boat fee is $30 per day, not dive (and they don't add 10% service fee). The Hyatt doesn't have dive packages, but gives you one dive free with 10 dives. We have been to the W, Conrad, and Island Hideaway in the Maldives and none have been quite this expensive for diving (rooms, yes). And of course, a vast majority of the people have no idea what the diving costs are until you arrive at the resort, and have no alternatives.

One other thing, practically all of the hotels in the Maldives offer much better rates if you contact the hotel directly or even better, use a local travel agent. They generally have pay 5 / stay 7 or pay 10 / stay 14 type offers. No Hyatt points, but the savings will more than compensate.
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Old Oct 27, 2012, 12:37 am
  #558  
 
Join Date: Jan 2010
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Originally Posted by johbeaker
One other thing, practically all of the hotels in the Maldives offer much better rates if you contact the hotel directly or even better, use a local travel agent. They generally have pay 5 / stay 7 or pay 10 / stay 14 type offers. No Hyatt points, but the savings will more than compensate.
The linger longer promotion is reasonable value, and helps to budget as it includes your meals.
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Old Oct 27, 2012, 1:16 am
  #559  
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We are going next February and can't wait the day to come. We are doing the Escape package for 5 nights. I do have a question. Should we notify the waiter or hostess which nights we are going to do the free dinner that comes with the package or they will sort them out when we check out the hotel?
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Old Oct 27, 2012, 5:17 am
  #560  
 
Join Date: Aug 2009
Location: RDU
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Originally Posted by thebluejean
We are going next February and can't wait the day to come. We are doing the Escape package for 5 nights. I do have a question. Should we notify the waiter or hostess which nights we are going to do the free dinner that comes with the package or they will sort them out when we check out the hotel?
We did the 7 night passport escape and the staff seemed very well versed with it. If you just tell your waiter that you want to use one of the "package" nights they seemed very able to do it.

All beverages were extra including water. I think the T&C state it should include a non-alcoholic beverage but I wasn't going to cause a fuss of $9. You can also take $40 per person credit at the Island Grill which we did one of the nights.
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Old Oct 27, 2012, 5:22 am
  #561  
 
Join Date: Aug 2009
Location: RDU
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Posts: 5,499
Originally Posted by price123
The linger longer promotion is reasonable value, and helps to budget as it includes your meals.
Unfortunately I think they are trying to subsidize cheaper room prices (points stays, uber-cheap rates like the Etihad/Qatar promos and promos like the one you point out) with more expensive activities. Not sure I like this too much. Bit too socialist for my liking. Those of us who choose to participate in activities like diving seem to be subsidizing those who come on cheap rates/points and don't open their wallets. Jack up prices of activities by 40% and then offer promotion discounts of 25%. I understand they need to make money and it's a balancing act though.
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Old Oct 27, 2012, 5:25 am
  #562  
 
Join Date: Aug 2009
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Originally Posted by johbeaker
After seeing the Hyatt's dive packages, we switched over to another resort in the same atoll where 13 dives are $559 ($43/dive), and the boat fee is $30 per day, not dive (and they don't add 10% service fee). The Hyatt doesn't have dive packages, but gives you one dive free with 10 dives. We have been to the W, Conrad, and Island Hideaway in the Maldives and none have been quite this expensive for diving (rooms, yes). And of course, a vast majority of the people have no idea what the diving costs are until you arrive at the resort, and have no alternatives.
The 10% service fee is government mandated so I would say either it will be charged or you've just been quoted the price with it included.

Which resort out of curiosity? There are only a handful open in the Atoll (Residence, Robinson Crusoe and Jumeirah and I doubt it is the latter as the prices their are through the roof)
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Old Oct 27, 2012, 7:59 am
  #563  
 
Join Date: Sep 2006
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Which resort out of curiosity? There are only a handful open in the Atoll (Residence, Robinson Crusoe and Jumeirah and I doubt it is the latter as the prices their are through the roof)[/QUOTE]

The Residence
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Old Oct 27, 2012, 9:42 am
  #564  
 
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Originally Posted by johbeaker
Which resort out of curiosity? There are only a handful open in the Atoll (Residence, Robinson Crusoe and Jumeirah and I doubt it is the latter as the prices their are through the roof)

The Residence
Nice. We passed it on the way to GKK. Looks very big. Of course you can't pay for the room with points We went to the original Residence in Mauritius for honeymoon back in 2000 and it remains one of my favorite hotels in the world.
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Old Oct 27, 2012, 9:50 am
  #565  
 
Join Date: Aug 2009
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Latest island map

I scanned the latest version of the Island map that I took while I was out there, it is here. Note there are 50 villas in total, no unlucky villa 13 for anybody.

I have seen folks ask about which villas are best for ocean views. I can only speak to the North side of the island as I frequently swam and walked along this end. Villas 1 and 6 are FULLY exposed. Personally I would not want either, but if you want full ocean view and full exposure to the beach, these are the ones to go for. Better in my opinion are villas 2, 4, 7, 12 (we stayed in 12 in 2010), 14 and 19 (which is where we stayed this time) which have good open exposure to the ocean but are still hidden enough that you have privacy in your room. In our room 19 for example I could see clearly the ocean (and a good view, not some small oblique view) all the way from the outside shower right at the back of the villa, yet the trees gave a sense of privacy.

Next door, 18 looked terrible with virtually no way of seeing it from the beach (and hence them not seeing the beach/ocean either)
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Old Oct 27, 2012, 10:07 am
  #566  
 
Join Date: Sep 2003
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Spending more than US$400 for a couple to go out on the dhoni for two-tank boat dives seemed pricey, so I planned the dive part of my Maldives trip to start with a liveaboard and then go to the PHM to enjoy the resort. For the PHM, I did not get offered any dive packages before, and once there this past Sept, Marco told me they currently do not offer packages.

So why the upcharge? No, not subsidizing cheap rooms IMHO. Its three things, 1) no minimums (the dhoni will go with a crew of 4-5, including DM, even if there is only one guest)-- thats the main "subsidy". 2) The boat dive is also much more than a day boat, not brand new, but spotless-- never seen a dive boat so clean and well fitted. You also get a snack during the SI which really is a full meal (and sodas onboard are free for the whole day). And 3), you are still in the Maldives and an outer atoll. It can't be cheap to produce"flawless" dive services here.

Last edited by traveling_again; Oct 27, 2012 at 7:10 pm
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Old Oct 27, 2012, 10:19 am
  #567  
 
Join Date: Aug 2009
Location: RDU
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Posts: 5,499
Originally Posted by traveling_again

So why the upcharge? No, not subsidizing cheap rooms IMHO. Its three things, 1) no minimums (the dhoni will go with a crew of 4-5, including DM, even if there is only one guest)-- thats the main "subsidy". 2) The boat dive is also much more than a day boat, not brand new, but spotless-- never seen a dive boat so clean and well fitted. You also get a snack during the SI which really is a full meal (and sodas onboard are free for the whole day). And 3), you are still in the Maldives and an outer atoll. It can be cheap to produce"flawless" dive services here.
Yes this is all true. The boat is excellent. We went out 3 out of 5 boat days with just myself and my wife so three boat crew, one dive master to two guests. For the last couple of dives we did surface interval at nearby uninhabited islands with the boat crew scaling trees to get us fresh coconuts. It is very reasonable to talk about the plus side, so my apologies for focusing on the pure cost side which is high.

The fact is we did do 12 dives on an 8 night stay and when if (more likely when) we go back we will do it again. (We did 10 boat dives, one intro house reef dive and on last day did one unguided house reef dive)

I think Marco told us that less than 20% of guests dive, and of those a big portion only do 1-2 dives or are learners.

I think it is also worth adding that the staff at the dive center are all fantastic. Marco was very engaging, and the dive-master Inah is patient, knowledgeable, fun and a great host underwater.
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Old Oct 27, 2012, 2:59 pm
  #568  
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Join Date: Jun 2010
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Originally Posted by ma91pmh
I have seen folks ask about which villas are best for ocean views. I can only speak to the North side of the island as I frequently swam and walked along this end. Villas 1 and 6 are FULLY exposed. Personally I would not want either, but if you want full ocean view and full exposure to the beach, these are the ones to go for. Better in my opinion are villas 2, 4, 7, 12 (we stayed in 12 in 2010), 14 and 19 (which is where we stayed this time) which have good open exposure to the ocean but are still hidden enough that you have privacy in your room. In our room 19 for example I could see clearly the ocean (and a good view, not some small oblique view) all the way from the outside shower right at the back of the villa, yet the trees gave a sense of privacy.

Next door, 18 looked terrible with virtually no way of seeing it from the beach (and hence them not seeing the beach/ocean either)
This is very good information. We are definitely looking for a pool room with some vegetation to provide some privacy. So these all have sun raise view I assume.

Did you request your specific room before you arrive? I wonder how accommodate they can be if I try to request a specific room number.
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Old Oct 29, 2012, 9:46 am
  #569  
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Join Date: Jul 2010
Posts: 18
just revisiting this post. It's been over a year since my stay at the Park hyatt Maldives and i have been longing to return to it. Had planned to spend my anniversary there but it wasn't quite possible with my wife's 7 month bump.

it looks like i won't ever be able to return to PH maldives soon due to various factors.

- Discontinuation of GP Escape awards (well technically you still have 3 days to book the escape awards)
- Property can no longer be redeemed using stay certificates. (happened a few months ago i think)
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Old Oct 29, 2012, 12:47 pm
  #570  
 
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,425
To follow up on the mailing of postcards which was mentioned a few times, my postcards have finally started to arrive. Just got word that a postcard to the East Coast of the US arrived today during Hurricane Sandy. We mailed it from the resort in Mid-February, so eight and a half months later.
skunker is offline  


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