Feb 18, 2014, 4:05 pm

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: flyoff

Wikipost instructions: signed in members can minimize or maximize Wikipost by clicking on [-] or [+] box upper right of post, and edit this Wikipost to update.

DoubleTree by Hilton Hotel Dublin - Burlington Road
Upper Leeson Street, Dublin, 4, Ireland
TEL: 353-1-6185600
FAX: 353-1-6185693

HHonorsReward Category:4; Parking (if available) is 5.00 € self-park.

Link to Google Maps

Formerly The Burlington Hotel. The hotel was fully refurbished in March 2014. The car park is operated on a first come, first served basis and as such the Hotel cannot guarantee car parking for residents. If the car park is full, there is on street parking available in the area (pay and display).

DoubleTree by Hilton Hotel Dublin - Burlington Road {IRL} (no longer Honors)

Reply Subscribe

Thread Tools

Search this Thread

Dec 8, 2014, 9:49 am

#31

ORD-TGU

Join Date: Jul 2005

Location: Chicago, IL

Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL

Posts: 1,939

Just returned from a one night stay, hotel was sold out due to Christmas party. Overall I was satisfied and had same experience as most above, to summarize:

Pros: Only 20k night, full breakfast voucher, executive lounge with continental breakfast and afternoon beer/wine, limited number of food, coffee machine, airport pickup/drop off in front of hotel Euro 12 RT.
Nice rooms, modern bathrooms, good staff.

Areas of concern: location, but walkable. fine for me. 15 min walk to Grafton.

Cons: Drafty windows, so getting room temp stabilized was not possible (either too hot or too cold)

I would stay here again, nice renovated modern hotel, great staff. Points wise, best value.

About Euro/$ issue, I paid with points, so no charge, but attached to my bill was another sheet to choose between $/Euro, so apparently they have implemented a form.

Dec 12, 2014, 8:33 am

#32

Hilton Honors Ambassador

Company Representative - Honors by Hilton

Join Date: Aug 2009

Programs: Hilton Honors

Posts: 1,516

Hi all,

Please see my recent post within the Hotels charging in USD instead of stated currency thread.

Please feel free to reach out via PM with any questions or if you think you have experienced a discrepancy!

Thanks,
Erin

Nov 13, 2015, 3:19 am

#33

docbert

Join Date: Jul 2007

Location: San Francisco/Sydney

Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC

Posts: 8,170

Just spent 4 nights here, and although it wasn't terrible I doubt I'd do it again...

Firstly, the noise. There's excavation/construction going on right next to the hotel. Work is during the day only, but if you're intending to stay in your room at all through the day be sure to get a room that doesn't face the construction. I changed room after 2 nights to one that was much better, until the last night when an event in their ballroom had music going until around 2am (I was on the 7th/top floor and the noise was still loud - I pity people on lower floors - and this was on a Thursday night!).

Temperature. As mentioned be a previous poster, temperate control in the room is shocking. Both rooms had different style temperature controls, but neither worked. Turning it up to the hottest setting frequently resulted in cold air being blown at you, then randomly some time later (eg, an hour later) it might start to warm up. Add to this large glass windows that were freezing to the touch, and a really bad cold draft flowing under the door in one room and it was impossible to get the room temperate right.

Checkin. Good, but no mention of breakfast until I asked, and no mention of the EL at all.

Water pressure. One room was fine here, but the other had serious pressure problems. In particular, the shower would all but turn off every few minutes, then about 30 seconds later restart again at full pressure.

Internet. Actually worked very well. Automatically selected Premium for free based on status, and I was able to get the full 15Mbps advertised for premium (5Mbps for normal, free for everyone). The business center was also good - small but 3 PCs and a printer which worked well.

If I'm back in the area in summer then I may consider staying again - at least if they can guarantee no music-until-2am nights. In winter the room temperature issues will be enough to keep me away.

Jan 5, 2016, 5:25 am

#34

uggboy

Join Date: Apr 2011

Programs: We love to Fly, Hotels and Discovery

Posts: 1,471

DoubleTree by Hilton Hotel Dublin-Burlington Road, Dublin, Ireland [REVIEW:PHOTOS]

December 2015, 2 stays, 2 nights (combined)

Our plan for 2016 is to stay more with Hilton family brands.

To get the right start we requested a status match from IHG Gold and received Hilton Gold, which includes free breakfast, if chosen in My Way benefits, and other perks.

We also didn't want to begin the new year with zero points, so we booked two stays during two consecutive weekends in December.

We chose the DoubleTree by Hilton Dublin-Burlington Road for it's convenient location (very easy to reach from our home), having heard/read lots of good things about the property and because the hotel houses the only executive lounge in the Republic of Ireland at a Hilton family property.

|| THE DOUBLETREE BY HILTON HOTEL || DUBLIN-BURLINGTON ROAD || DUBLIN || IRELAND || OUR STAY INCL. EXECUTIVE ROOM || EXECUTIVE / CLUB LOUNGE ACCESS || LUNCH || DINNER || BREAKFAST || OUR STAY || DECEMBER 2015 || HIGHLY RECOMMENDED || by UggBoy UggGirl, on Flickr

The Air Coach and Dublin Bus (Bus Number 46A towards Dun Laoghaire) have a stop right in front of the hotel. There is also a taxi rank.

Before Hilton took over it was the Burlington Hotel with the night club Annabelle. The Burlington was originally very classic and a choice for celebrities.

It was completely renovated after Blackstone bought the hotel.

Annabelle's is gone these days.

There is now a roundabout in front of the hotel with a large DoubleTree by Hilton sign and a zebra crossing for pedestrians. The traffic is well regulated now for incoming cars and pedestrians.

The building dates back to 1972 and the architectural style is brutalism. The new silver cladding softens the markant lines a bit and makes it look elegant.

This review concerns our two stays combined in December 2015.

The day before our official arrival we used the online check in on both occasions and chose our rooms. There are two towers and our rooms were located opposite each other on the 6th floor in Building 1.

When entering we were impressed how much the hotel had changed. It was now totally contemporary furnished with modern Christmas trees and decoration.

To the left was the Lobby Lounge and to the right the BBar. Straight ahead was reception, where we headed to receive our keys and cookies. We had to wait for our first check in a bit, because it was very busy. The second involved no waiting at all.

Using the online facility paid off. Everything was ready, so we were just advised about the King Executive Guest Room benefits, which we had booked. It included Executive Lounge access. Our requests for late checkout were granted, even though the first time the hotel was fully booked.

Our first room overlooked one of the car parks, the chimneys of Ringsend Powerstation and the Aviva Stadium (for soccer, rugby and concerts).

The second room was over the neighboring apartment buildings and the city. If you're looking for privacy we would recommend to book rooms with an even number and closer to the end of the building, since there is also Tower 2, which is slightly shorter. Other guests could look into the room otherwise.

The way to the rooms was long, ca. 3 to 5 minutes. We didn't mind it, but others might not enjoy this and want a room nearer to the elevator or a room which overlooks the front of the hotel.

The second room was slightly larger than our first room. It seemed to have more space for our own toiletries in the bathroom, had a smaller showerhead and a slightly softer bed. Beside this the amenities, furniture and layout were identical.

There was a small hallway and one door led off to the bathroom.

The room was medium sized with blond wood furniture and a blue, yellow grey and brown color scheme. It made us feel immediately at home.

On the coffee table two bottles of Rocwell water and a jar of Handisnax (chocolate covered raisins and peanuts) were waiting for us as a welcome gift.

There was an armchair in a popping yellow color, a writing desk with chair, a new generation Sony flat screen TV, a mini fridge (not stocked) and a large, comfortable bed.

An interesting detail was the safe. It was integrated in one of the drawers of the writing desk. A few years earlier we stayed at a London hotel with a similar idea and we had some negative experiences/feelings with that one, so I was positively surprised, when the safe fit perfectly into the drawer, was easy to open and the door didn't crash on unsuspecting hands.

The TV offered a wide choice of regional and international channels, including BBC News, CNBC and CNN. There should have been also Bloomberg, but it seems there wasn't any signal available.

Artwork depicted two of our favorite Dublin Landmarks, the Ha'Penny Bridge and the Four Courts.

The medium sized bathroom had a bathtub/shower combination, a toilet and sink. The amenities were by Aroma Actives Essentials, a first for us. We liked them and it included also mouthwash, which was a nice touch and very welcome.

The hotel is also prepared for guests, who have forgotten something, including combs, deodorant, toothbrushes and paste or shaving material could all be delivered or picked up from the lobby on a complimentary basis.

On the 6th floor were a meeting room and a small, but well equipped gym.

The Executive Lounge is located on the ground floor directly beside the elevators and opposite The Sussex Restaurant, which serves as the breakfast venue.

The lounge was open every day from 06.30 hours to 21.30 hours.

Breakfast is served from 06.30 hours to 09.30 hours. The Happy Hour is between 17.30 hours and 19.30 hours.

The lounge looked like a gentlemen's club from a bygone era with books, magazines, newspapers, a bar and during Happy Hour a corner, where guests can pull their own pint of Guinness.

We had once breakfast in the lounge. It was a buffet with a small selection of one hot egg dish, cold cuts, vegetables, fruits, fruit salad, yogurt and three different types of juices and bread, jam, butter/margarine and honey. There was enough to make us happy, but if we would stay longer from two nights we would prefer breakfast in the Sussex restaurant for a bit more variety.

There was a coffee machine, which should have also dispensed hot water for tea, but the mug filled up with a mixture of hot milk and water, so we did forgo it, since we don't like tea with milk and there wasn't any member of staff to assist us.

During our 2nd stay we went to the restaurant, because we missed breakfast in the lounge. The buffet closed half an hour earlier due to Christmas, but we hadn't been aware, so the DoubleTree was kind enough to still give us the 1000 Bonus Points as My Way choice and didn't charge our breakfast either, this was well appreciated.

The restaurant was lavishly decorated with bookshelves creating privacy for diners.

Breakfast was busy. A table for two was easily found for us.

We had to queue a bit at the buffet to get all the items we wanted. The buffet was expansive and included hot oatmeal, smoked salmon, waffles, pastries and anything else we could wish for.

If items were nearly gone or completely finished they were replenished quickly afterwards.

Scrambled eggs were available at the buffet, but other egg dishes could be ordered a la carte.

Throughout the day the Executive Lounge offered soft drinks and hot beverages.

During Happy Hour, one hot dish, crisps, dips, two appetizers and a dessert were served. Some examples were beef sliders, spicy salmon, goats cheese on cranberry bread, chicken tikka masala on baguette, Parma Ham on cranberry bread and double chocolate cake.

Beer and wine was free, but liquors chargeable.

We enjoyed whiling away a few hours at the lounge which felt to us like a sanctury.

Of course we tried the BBar, the Lobby Lounge and in room dining too.

Our preferred venue is the Lobby Lounge. It's cosy, good for people watching and has an open fire place, while the bar is understated, large and with floor to ceiling windows and TV screens showing sport events.

The Lobby Lounge menu was limited. Since the BBar menu was available in the lounge as well, it wasn't a problem.

We have by now tested a few cocktails, some of the small plates, the salads and ice cream, which come all highly recommended and were delicious. Prices were reasonable and we didn't pay more than 40 Euro (ca. 43.45 USD) at one time for our drinks and meals consumed. Good value, quality, service and memorable setting included.

The grab & go concept in the lobby is a great idea too, since the mini fridges aren't stocked and not everyone has the time or wants to walk to nearby Donnybrook Village or the city center to buy necessities.

We definitely look forward to our stays in the future and would be even happier, if the breakfast in the Executive Lounge would be served longer during weekends lets say until 10.30 AM or 11.00 AM and Bloomberg would be available too.

Would we recommend this hotel to a friend? YES! ^
Would we want to stay again at this hotel in our future? YES! ^

Here are some of our images we took during our two stays in December 2015 at the DoubleTree by Hilton Hotel Dublin-Burlington Road, Dublin, Ireland:

|| THE DOUBLETREE BY HILTON || DUBLIN-BURLINGTON ROAD || DUBLIN || IRELAND || OUR STAY INCL. EXECUTIVE ROOM || EXECUTIVE / CLUB LOUNGE ACCESS || LUNCH || DINNER || BREAKFAST || OUR STAY || DECEMBER 2015 || HIGHLY RECOMMENDED || by UggBoy UggGirl, on Flickr

Jan 28, 2016, 9:37 am

#35

uggboy

Join Date: Apr 2011

Programs: We love to Fly, Hotels and Discovery

Posts: 1,471

DoubleTree by Hilton Dublin-Burlington Road, Dublin, Ireland [REVIEW:PHOTOS]

January 2016, 1 night / 2 days

In early January we used the Winter Sale Rate on hilton.com and booked an Executive Suite to gain new experiences at the DoubleTree by Hilton Hotel Dublin-Burlington Road for one night during a weekend, also in January.

We used the online check in and thought we were going to have a room in Building 1 on the highest floor, the seventh.

|| THE DOUBLETREE BY HILTON HOTEL || DUBLIN-BURLINGTON ROAD || DUBLIN || IRELAND || OUR STAY INCL. PRESIDENTIAL SUITE || 100 SQM || EXECUTIVE / CLUB LOUNGE ACCESS || LUNCH || DINNER || BREAKFAST || OUR 3rd STAY || JANUARY 2016 || HIGHLY RECOMMENDED || by UggBoy UggGirl, on Flickr

Before the weekend started I had discussed with a friend how high our chances were to be upgraded to the Presidential Suite. I didn't have high hopes. First we are only matched status Hilton Honors Gold Members, second there is only one Presidential Suite and third there is no policy to upgrade to suites. We also thought when using the online check in it is difficult to override the room choice. So we were more than delighted and positively surprised, when we were told at reception we had been upgraded to the Presidential Suite. We were also recognized as return guests at this particular property.

The Presidential Suite is located on the Hilton Honors Floor, offers 100 m2 of space and overlooks the entrance of the hotel, the city and the nearby mountains. It has four large panorama windows, divided into 12 smaller ones, which makes it very airy.

There was a small hallway with a modern landscape painting, a table and guest toilet to the right. The toilet had a sink, towels and soap.

The living room was very large with a dining table for six, but it could easily accommodate eight. There was also a credenza, a side table with a mushroom shaped lamp and telephone, a large shelve, containing books about architecture, sports, horse racing and Irish cooking, a very large flat screen TV, maybe 55 or 60 inches in size, and some decorative vases. In front of the TV was a large seating area with a coffee table and a Tara Platter by Mindy Brownes.

The fabrics were dark, while the furniture was blond wood, which offered a beautiful contrast throughout the suite.

This time around Bloomberg TV worked, but not the Disney Channel.

There was a modern landscape painting on one wall near the double door leading to the bed room.

Another door leads to the Wet Room with microwave, sink, cutlery and crockery, glasses, a full sized empty fridge and tea/coffee making facility.

The bed room was the same size as the living room. There was a kangaroo sized [huge] bed, a credenza with a Flat Screen TV, a seating area for two and a writing desk with a Business Plus magazine and a bamboo plant.

On one wall hung a painting of a wave and above the bed a photograph showing the complete Ha' Penny Bridge which is located in the heart of Dublin, connecting over the River Liffey the southside with the northside of the city.

Mirrors gave the feel of the room being even larger.

In each room were two bottles of water, a hotel directory and an in room dining menu. A good idea due to the size of both rooms.

The Presidential Suite bedroom can be connected to an Executive Room.

There was also a walk in closet with a lot of storage space, an iron and ironing board and a safe, plus bathrobes and an umbrella and laundry bag.

The bathroom was very large with a cupboard, separate bathtub and shower, a sink and toilet. The Aroma Active Essentials amenities were generously supplied with three sets. There were also two dental, two shaving and two sewing kits, two shoe mitts, two combs, two deo sticks (one for him and one for her) and a lot of towels.

We spent most of the time in our suite, which was comfortable and felt residential.

The Presidential Suite also came with Executive Lounge access. We tried to visit it during Happy Hour, but it was full, so we had a quick look and left again.

We had in room dining and it was a pleasure to share meals at the large dining table. We tried two new dishes, the grilled chicken burger with mango chutney and skinny fries and the DoubleTree Cookie Cheesecake. It was made with a walnut DoubleTree Cookie base and a light white chocolate and vanilla mousse. Both were delicious and we would order them again in our future. In room dining was good value too. It was generally below 50 Euro (ca. 54.40 USD).

I also used the Executive Fitness Center on the 6th floor. I enjoyed using the stationary bike, watching TV, listening to music (Free earphones are provided, so you don't have to worry if you don't have brought your own.) and the views over Dublin and the mountains. There were of course other machines and weight lifting equipment available.

Breakfast at the Essex Restaurant was very busy. It wasn't too surprising with two large tour groups staying as well. The buffet was replenished regularly, so items were never really missing for long.

We were very grateful that we also received a late checkout and could enjoy the suite a bit longer.

As always check out approached too fast, though. Normally it's a very quick affair, but this time around it took a bit longer, because I told the receptionist we had also bought smoothies from the Grab & Go shop, but they weren't on the bill. I was thanked for my honesty, but not charged, because it wasn't in the system at all. There was also some confusion, if the jar of cookies we had charged to the room were already included with the other items or not. In the end we figured it all out and to make it right we received another three cookies for our journey home.

This hotel took so far really good care of us and is turning into one of our favorite properties here in Dublin. Of course we will return and have already booked a stay for later this year.

Would we recommend this hotel to a friend? YES! ^
Would we want to stay again in our future at this hotel? YES! ^

Here are some of our images we took during our stay at the DoubleTree by Hilton Hotel Dublin-Burlington Road, Dublin, Ireland in January 2016:

Jan 30, 2016, 8:46 am

#36

hugolover

FlyerTalk Evangelist

Join Date: Oct 2008

Posts: 11,593

Very, very nice review. And its very good of the hotel to honour the one category upgrade!

Apr 25, 2016, 11:45 am

#37

fb175091

Join Date: May 2009

Programs: FB Platinum For Life, HH Diamond

Posts: 177

Quote:

Originally Posted by fb175091

Two night stay on points (30,000/nt) as HHD. No noticeable upgrade, but EL access.

Location. Last time, I stayed in the Conrad Dublin. On the map, this hotel looks close to the Conrad, but it is a 15-20 minute walk from here to the city centre, so less convenient.

Lobby & bar. As mentioned by many others, this hotel is the refurbished Burlington (I was told that they couldn't call it "DT Burlington" for legal reasons). Several people who knew the Burlington and saw the new lobby and bar were impressed with the changes. The lobby looks similar in design to the DT Westend in London. The bar is extremely spacious and currently has 20 screens for watching football.

Executive lounge. Exists and I had access, but I didn't have the time to check. EL is on the ground floor, next to the check-in desk.

Gym. Quite big and next to the elevator.

Breakfast. I got breakfast vouchers as HHD, one per day. Breakfast was OK: fried eggs had to be ordered and were not on the buffet (this is the standard in continental Europe, but not in the UK).

Returned for a two night stay as HHD paid with points. Upgraded to executive room. EL was nice an comfortable, accessible with card late at night and still has soft drinks, coffee, and some basic fruit. There were no breakfast vouchers anymore; free (full) breakfast as HHD is granted in the restaurant (there is breakfast in the lounge, but this was not even mentioned at check-in). Breakfast was very nice and egg orders did not take very long.

Apr 25, 2016, 8:34 pm

#38

earlyriser

Join Date: Aug 2015

Programs: AAdvantage, HHonors

Posts: 238

Quote:

Originally Posted by hugolover

Very, very nice review. And its very good of the hotel to honour the one category upgrade!

Agreed. Excellent review! From what I am reading HHonors Gold usually get EL access?

Oct 1, 2016, 7:25 am

#39

adobbing

Join Date: Mar 2007

Location: Cheshire

Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold

Posts: 1,715

Burlington leaving Hilton !

http://www.flyertalk.com/forum/27287227-post1213.html

http://www.irishtimes.com/business/c...ease-1.2811996

Bummer!
I'd just booked some rooms for June next year!

Having no experience of bookings at hotels that leave the chain before the stay takes place, what is the normal procedure?
Will the hotel honour the booking even if made using a corporate rate for Hilton?

Oct 3, 2016, 4:44 pm

#40

teemuflyer

Join Date: Nov 2009

Location: Austin

Programs: AA EXP +2MM- LT PLT! HH Diamond

Posts: 6,092

Quote:

Originally Posted by adobbing

Bummer indeed, but to your question. Yes, they generally honor all previously made reservations at the booked rate, however, once out of the HHonors program, you will not earn any points.

Sometimes they even go beyond what's required. When the Hilton in Paris near the Etoile de-flagged, they still honored my HHD benefits with EL access and breakfast for 2 rooms for 4 nights, which was really unexpected, and much appreciated.

Oct 22, 2016, 2:34 am

#41

adobbing

Join Date: Mar 2007

Location: Cheshire

Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold

Posts: 1,715

Anybody know when this will change to a Clayton Hotel?

http://www.irishtimes.com/business/c...ease-1.2811996

"The deal with Dalata is subject to clearance from the Competition and Consumer Protection Commission, and also to Deka closing its deal with Blackstone. The transaction is scheduled for completion in November."

Seems to suggest that could be several hurdles to overcome, but;

"The hotel, which was bought by Bernard McNamara in a high watermark deal right before the collapse of the last boom, was extensively upgraded by Blackstone and requires no further work from its new owners."

Suggests any changeover would be quick and not involve much work.

Interested to know whether it will stay be a Doubletree in June next year?

Nov 12, 2016, 10:53 am

#42

Slickw

Join Date: Sep 2012

Location: IAH

Posts: 418

November 22 appears to be switchover date

Just logged in today to check my reservation for November 27. Didn't know they were changing owners until now. November 22 appears to be switchover date. As previously noted reservation states it will be honored but no points earning. Not sure I want to risk paying for breakfast or being denied lounge access so I may switch hotels.

Edit: Just noticed they are still accepting reservations on the Hilton site for dates past November 22 including points + cash bookings. Is this typical or just the Hilton booking engine has not been updated?

Nov 13, 2016, 8:15 am

#43

teemuflyer

Join Date: Nov 2009

Location: Austin

Programs: AA EXP +2MM- LT PLT! HH Diamond

Posts: 6,092

Quote:

Originally Posted by Slickw

It does seem a little weird. The alert on the hotel home page does indeed state the switchover on Nov 22nd:

"Please note that as of 22nd November 2016, DoubleTree by Hilton Dublin - Burlington Road will cease to operate as a Hilton hotel, but will continue trading as a hotel. As a result, stays booked past this date will not accrue HHonors points. Please contact the hotel direct in case of any questions."

Once I ran into this issue in Paris when the Hilton near the Arc de Triumph de-flagged before our scheduled stay. After a call to the hotel, they accommodated us to continue to get the HHD benefits, such as upgraded room(s), lounge access and breakfast without an issue.

Nov 13, 2016, 10:00 am

#44

adobbing

Join Date: Mar 2007

Location: Cheshire

Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold

Posts: 1,715

Quote:

Originally Posted by teemuflyer

I've got cancellable bookings here and at the HGI as a backup for next June. Can wait right up until the day before making a decision.

Will wait to see what the Burlington have to offer in the time between now and next June.
If they still offer a free breakfast I'll stick with them, if there's any kind of exec lounge offered it will be a bonus!

Nov 13, 2016, 10:18 am

#45

teemuflyer

Join Date: Nov 2009

Location: Austin

Programs: AA EXP +2MM- LT PLT! HH Diamond

Posts: 6,092

Quote:

Originally Posted by adobbing

I'd recommend calling them as soon as they switch over. Probably get a more sympathetic reception to providing the benefits, and they can be noted to your reservation for when you actually show up. If they agree to providing these benefits, politely ask them to confirm via e-mail so you have some evidence of the agreement.

Reply Share

First
Prev
3 / 5
Next
Last

Forum Jump