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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Oct 6, 2013, 12:04 am
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Last edit by: mia
Citi's contract to issue Hilton co-branded cards ends in December 2017. Citi will sell most accounts to American Express. The criteria for determining which accounts are eligible to be sold are unpublished. Read Hilton FAQ: http://hiltonhonors3.hilton.com/en/e...-card-faq.html


ALL known links for ALL Citi Hilton Honors cards appear to be dead now.
-----------------------------

This thread is a continuation of: Citi Hilton HHonors Reserve Card (2012 - 2015)


Link no longer working: https://www.citicards.com/cards/cred...7A711D5L00101W

Link no longer working: https://www.citi.com/credit-cards/cr...s-reserve-card

- Earn two weekend night certificates - at select hotels and resorts - after making $2,500 in purchases.

- Enjoy Hilton HHonors Gold Status as long as you are a Citi Hilton Reserve cardmember

- Annual Fee: $95,
not waived


From the app page:
"Weekend Night Certificates offer is not available if you have had any Citi®Hilton HHonorsTM card opened or closed in the past 24 months"."Weekend Night Certificates offer is not available if you have had a Citi Hilton HHonors Reserve Card account that was opened or closed in the past 24 months." (Language change to "any" dates back to August 2016.)


When will I receive my free nights?
Some datapoints indicate that the certificates are emailed ~7 days after the statement in which the spend is met, but others datapoints indicate that it may take 1-2 additional statement cycles before they're actually sent.

How long do I have to use the free nights?
The certificates expire 12 months from the date that they're emailed to you. Your stay must be completed on or before this expiration date.

Do I need to print the certificates and take them with me?
Yes. Some people say they haven't been asked for them, but it's much better to have them and not need them than to need them and not have them.

Can the free weekend certs be redeemed online?
No, you have to call the HHonors department to book them. Even regular Hilton reservations cannot book them, although they can transfer you to the right department.


so the 2-browser trick is dead. can we still apply two HH Reserve card every 65 days, with same HH #, and get four certificates?
Several people have reported successfully churning this card, and receiving the certificates for both cards. Closing one card before applying for another doesn't appear to be required.

You can still get as many as you want of the Citi Hilton 50k cards (except that CITI only allows two cards of any type every 60-65 days).all 50k card offers without 18 month language dead as of 7/5/15

Can you get the anniversary free night bonus without paying the annual fee, or do you get the free night bonus only if you hit $10,000 in charges AND renew?
This seems to be YMMV. Some people have reported not getting it until well after their AF payment is due, while others have reported getting it in time to cancel and have their AF refunded. More data points on this are needed.

Terms and conditions for the free nights
Friday, Saturday & Sunday night, and I don't think there are any blackout nights (beyond the normal HHonors program rules). Here is the description from the Cert as well as the T&C's:

Description: You've received this reward certificate because you've met the purchase requirements with your Citi Hilton HHonors Reserve card. This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability. This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions. Please visit HHonors.com/weekendcertificate to see a list of excluded properties.

GENERAL TERMS AND CONDITIONS
As with any HHonors Reward, this Reward Certificate is subject to all HHonors Terms & Conditions on participation, use, and redemption, posted at http://hhonors1.hilton.com/en_US/hh/terms.do. The hotel stay received with this Hotel Reward Certificate shall be treated as a Hotel Reward Stay, as defined in the Terms & Conditions, except Points & Money, Premium Room and Room Upgrade Rewards cannot be used with this Certificate.

HOTEL REWARD TERMS AND CONDITIONS
1. Reward Certificate is not transferable after issued and may be redeemed only by the individual named thereon, consistent with HHonors Terms & Conditions. If a person other than the individual named on the Reward Certificate attempts to redeem it, the Certificate will be deemed void and accommodations will be denied.
2. Reward Certificate may not be sold, auctioned, bartered, brokered or purchased except with the express written consent of Hilton HHonors. Any Reward Certificate obtained in this manner by any person or entity will be considered to be fraudulently obtained and will be deemed void if transferred for cash or other consideration. Altered Reward Certificates are void and will not be honored.
3. Reward Certificate may not be combined with other certificates, discounts, packages or promotional offers, or Hotel Reward stays beyond Standard Room Rewards, unless otherwise specified in writing by Hilton HHonors.
4. Reward Certificate cannot be redeemed for cash, prizes or credit. Reward Certificate is not exchangeable.
5. Reward Certificate will not be replaced, reissued or credited if lost, stolen or otherwise destroyed.
6. Reward Certificate is void if copied, prohibited or restricted by law.
7. HHonors members will not earn points or miles for Hotel Reward stays, unless otherwise stated on the Reward Certificate.
8. Reward Certificate expires on the date noted on the face of the Reward Certificate.
9. Reward Certificate must be redeemed in strict accordance with the procedures specified on the certificate.
10. For the purpose of Certificate redemption, a weekend night is defined as a Friday, Saturday or Sunday night, unless specified otherwise on the Reward Certificate.
11. Reward Certificate applies to the room rate and tax of one standard room at a participating hotel and as further provided on the Certificate. A "Standard room" is as defined by the hotel. Any tax liability incurred in connection with the receipt and/or use of this Certificate, including, but not limited to, local or city occupancy taxes, or individual income tax is the sole responsibility of the user. Incidental charges are the responsibility of the user.
12. Reward Certificate usage is limited to Double Occupancy. Additional occupants, age 19 and above, are subject to the standard extra person charges.
13. Reward Certificate reservations must be guaranteed with a credit card. Some hotels may require a deposit in lieu of a credit card guarantee. Deposits cannot be waived for Reward Certificate reservations. Reward Certificate reservations that are cancelled outside of the time frame set by the hotel's individual cancellation policy will be charged one night's room and tax at the hotel's minimum rate for that date.
14. Reward Certificate is valid for the number of nights noted under the description on the face of the Certificate. If the Certificate is valid for more than one night, all nights must be used and the Certificate redeemed for a single stay that includes up to all Certificate nights. The Certificate cannot be broken down and/or redeemed for more than one stay. Any unused nights will be forfeited and will not be replaced or credited.
15. No credit or substitutions will be given for any Reward Certificate including those that are only partially used.
16. Promotional Rewards are for Standard Rooms only.
17. Hotel stays resulting from Reward Certificate are non-commissionable to travel agents.
18. Recipients of Reward Certificate may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Mar 9, 2017, 10:00 pm
  #331  
 
Join Date: Oct 2014
Location: SEA
Posts: 2,021
I met the minimum spend and received my two free night certs.

Here is my odd situation:

Part of my minimum spend ($450) AND $100 statement credit were based on a refundable Hilton hotel stay for July. I now need to cancel that hotel stay.

Will I lose both the $100 credit AND the 2 free nights if I cancel that stay?

What if I redeem the 2 free nights tonight and then cancel the July Hilton stay tomorrow? Will they cancel my reserved 2 free nights?
Single_Flyer is offline  
Old Mar 10, 2017, 11:22 am
  #332  
 
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
This is a very odd situation, in that you managed to find a prepaid, refundable reservation. I can't recall seeing something like this before.
Getting to your question, Citi usually delays granting the free nights until they are fairly comfortable that you won't be refunding anything, so I have never read a report of them taking back any free nights.
farnorthtrader is offline  
Old Mar 10, 2017, 12:19 pm
  #333  
 
Join Date: Oct 2012
Location: SEA
Programs: Alaska MVP Gold
Posts: 539
Originally Posted by farnorthtrader
This is a very odd situation, in that you managed to find a prepaid, refundable reservation. I can't recall seeing something like this before.
Getting to your question, Citi usually delays granting the free nights until they are fairly comfortable that you won't be refunding anything, so I have never read a report of them taking back any free nights.
Yeah, I met my spend by purchasing flights back in September. In January, the flights were cancelled due to weather and the ticket cost was refunded back to my card (bringing me back to almost zero spend). Still got to keep the statement credit and the free nights.
mpeterson78 is offline  
Old Mar 10, 2017, 12:38 pm
  #334  
 
Join Date: Oct 2014
Location: SEA
Posts: 2,021
Originally Posted by farnorthtrader
This is a very odd situation, in that you managed to find a prepaid, refundable reservation. I can't recall seeing something like this before.
Getting to your question, Citi usually delays granting the free nights until they are fairly comfortable that you won't be refunding anything, so I have never read a report of them taking back any free nights.
Thanks. I know, it does seem odd. I am less concerned about the $100 credit and more concerned about the 2 free nights.

Originally Posted by mpeterson78
Yeah, I met my spend by purchasing flights back in September. In January, the flights were cancelled due to weather and the ticket cost was refunded back to my card (bringing me back to almost zero spend). Still got to keep the statement credit and the free nights.
Great, thank you. Sounds like I am safe. Maybe I'll book my two free nights just to be safe before canceling (and refunding) my hotel stay that put me over the minimum spend.
Single_Flyer is offline  
Old Mar 11, 2017, 8:46 am
  #335  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by Single_Flyer
Maybe I'll book my two free nights just to be safe before canceling (and refunding) my hotel stay that put me over the minimum spend.
I don't have any data points, but if I were you, I'd put enough new spend on that card to put you over the min spend, rather than just sock drawer it without having met the min spend due to the refunds.
RobertHanson is offline  
Old Mar 12, 2017, 10:13 am
  #336  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by RobertHanson
I don't have any data points, but if I were you, I'd put enough new spend on that card to put you over the min spend, rather than just sock drawer it without having met the min spend due to the refunds.
^ I'd do this too.
Superorb is offline  
Old Mar 21, 2017, 8:25 am
  #337  
 
Join Date: Feb 2005
Posts: 223
Hi,
Has anyone recently booked a room for someone else? Were there any problems when the other person checked in? We are heading to the Conrad St. James in London, originally with a group of 5. Unfortunately, one couple has to drop out due to illness. They have 1 rooms booked for 2 nights using their Hilton Citi Reserve award certs. Since they will not be able to use the certificates before they expire, they would like to give me and my partner the room (we would cancel our room). Our friend is Gold and my partner and I are Diamond (but only via last year's match). Would it be ok for our friend to add me or my partner as the additional guest and have us check in?

Thanks in advance for your help!

Last edited by DFW1972; Mar 21, 2017 at 8:30 am
DFW1972 is offline  
Old Mar 21, 2017, 5:33 pm
  #338  
 
Join Date: Feb 2009
Posts: 6,606
Originally Posted by DFW1972
Hi,
Has anyone recently booked a room for someone else? Were there any problems when the other person checked in? We are heading to the Conrad St. James in London, originally with a group of 5. Unfortunately, one couple has to drop out due to illness. They have 1 rooms booked for 2 nights using their Hilton Citi Reserve award certs. Since they will not be able to use the certificates before they expire, they would like to give me and my partner the room (we would cancel our room). Our friend is Gold and my partner and I are Diamond (but only via last year's match). Would it be ok for our friend to add me or my partner as the additional guest and have us check in?

Thanks in advance for your help!
I book rooms all the time using my dads free night certs and /or points.

I always add my name to the reservation

Have your friend add your name to his reservation then call the hotel a day or 2 before arrival and make sure you are all set
flyer4512 is offline  
Old Mar 22, 2017, 7:19 am
  #339  
 
Join Date: Feb 2005
Posts: 223
Originally Posted by flyer4512
I book rooms all the time using my dads free night certs and /or points.

I always add my name to the reservation

Have your friend add your name to his reservation then call the hotel a day or 2 before arrival and make sure you are all set
Thank you for your response!
DFW1972 is offline  
Old Mar 22, 2017, 8:05 am
  #340  
 
Join Date: Jan 2003
Posts: 3,785
Originally Posted by DFW1972
Hi,
Has anyone recently booked a room for someone else? Were there any problems when the other person checked in? We are heading to the Conrad St. James in London, originally with a group of 5. Unfortunately, one couple has to drop out due to illness. They have 1 rooms booked for 2 nights using their Hilton Citi Reserve award certs. Since they will not be able to use the certificates before they expire, they would like to give me and my partner the room (we would cancel our room). Our friend is Gold and my partner and I are Diamond (but only via last year's match). Would it be ok for our friend to add me or my partner as the additional guest and have us check in?

Thanks in advance for your help!
I have done this using the weekend cert from Citi and it went thru fine as long as I put the person's name as the additional guest in room. But this is at a hotel in the US. Hotels in Europe seem to be more strict on the number of person in the room and some would check passports of everyone who is going to stay in the room. It is possible that the hotel may ask for your friend to come to the front desk and show his passport when he arrives. Now if that never happens, I don't know if the hotel would do anything.
Need is offline  
Old Mar 29, 2017, 3:28 am
  #341  
 
Join Date: Jul 2011
Location: NYC
Programs: Mileage Plus, Aadvantage, Skymiles, Marriott, Priority Club, SPG, Amtrak, Hertz
Posts: 834
Is the link for that includes the $100 statement credit dead? I've tried applying a few time over the last two days, and every time I've gotten an error message after clicking apply ("A system error has caused a delay in processing your application.")
Kay_nyc is offline  
Old Apr 2, 2017, 9:56 am
  #342  
 
Join Date: Apr 2016
Programs: aadvantage, BA
Posts: 3
last minute going for Diamond or not?

Hello,

I just met the 10K annual spend for HH Reserve card to get the free anniversary weekend certificate, but now I have an itch about going for obtaining Diamond status after 20K spend in year. My AF is due soon, my first ever statement was dated for period 4/14/16 to 5/12/16, hence I have only a few days left to meet the 20K spend since my statement will close probably on 4/12/17.

Since I thought I was not going to use this card much more, I decided to reduce the credit limit to the 4K minimum, my question is if before 4/12/17 I do a series of purchases (4K purchase, 4K pay credit card, 4K purchase, 4K pay credit card, 2K purchase, 2K pay credit card) would this 10K count to reach the 20K spend for Diamond? how likely is that with this purchase/payment behavior I awake the sleeping dog?



thanks in advance for the advice
juanig007 is offline  
Old Apr 2, 2017, 10:32 am
  #343  
 
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
It is kind of a good news, bad news scenario. The bad news is, you need $40,000 in spend to get to diamond. The good news is, although the $10,000 is over the card account year, the $40,000 is over the calendar year, so you have 9 months to get the $30-40,000 you need to spend in 2017!
farnorthtrader is offline  
Old Apr 2, 2017, 10:09 pm
  #344  
 
Join Date: Jul 2005
Location: BOS
Programs: BA GLD for LIfe, AA PLT 2 MM miler, B6 Mosaic, Star GLD; HH Diamond; Marriott PLT, IHG Plat
Posts: 1,368
I've been Diamond for a number of years, by a mixture of stays (was staying at the Conrad in London once a month for 3 years) plus charges on the Citi HHonors card. This year, there will be many fewer hotel stays. I see that I would need to spend $40K to hit Diamond again with no stays (which shouldn't be a problem if I direct a few J or F class purchases to this card). But, is there a formula X*number of stays + Y*number of nights + Z*dollars spent?
shawbridge is offline  
Old Apr 3, 2017, 4:24 am
  #345  
 
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
No, diamond status is granted for any one of these factors, not an accumulation of all of them, so $40,000 spend on reserve card or 30 stays or 60 nights or 120,000 base points at Hilton (equivalent to $12,000 spend). No combination can change these minimums.
farnorthtrader is offline  


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