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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 20, 2013, 11:40 am
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Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 4, 2014, 1:29 am
  #6646  
 
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Originally Posted by tmiw
I put little faith in front-line PR/support people with regard to stuff they weren't told.

Take a look at the EMV websites at Visa Canada and MasterCard Canada. There is very little mention of signature anywhere other than in the context of a magstripe transaction; they went straight to PIN. The fact that the US websites of both brands completely deemphasize PIN pretty much means we will be a chip and signature country for the long term. And if Visa's promise to make "no CVM" work at unattended terminals pans out, not having a PIN might not matter much in terms of card acceptance outside the US. Sure there'll still be those rare instances where the merchant voids the transaction, but that doesn't seem to occur often.
I'm not a proponent of signature but I really remain ambivalent. Your last couple of setences really summarize the crux of the situation. The reality is the amount of security pin provides over signature on an emv compliant card deals with the lost or stolen card and I really wonder just how significant that is. Perhaps having a pin might also keep a teen age son or daughter from pilfering mother's or father's card and going off on a shopping binge as nobody really checks signatures much these days.

But this ambivalence is also tied in with just how serious visa and mc are about ensuring that merchants do not break their own rules regarding non acceptance of very valid emv compliant cards because they are chip and signature and not chip and pin. I use about four or five different cards and quite frankly I get that for some people (of course not a genius like myself!) it could be difficult to memorize four or five or more different pins. I don't say it is impossible but it might be a factor for the average joe or jane in the street (and don't compare joe or jane with the average person posting here).

If the country goes chip and signature and it really looks like it is for the time being (and I think it might be a long time but who really knows) and if visa/mc/amex put some teeth in their regs and are able to enforce them, we will have basicallyh won the battle. Therein likes the problem
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Old Sep 4, 2014, 1:50 am
  #6647  
 
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Originally Posted by Majuki
Oh, most certainly. It's just like why my signature is scrutinized overseas at most places whereas I could have the back of my credit card here signed as Superman and go years without someone saying anything. In a lot of cases overseas the clerks/waitstaff/etc. are responsible if something happens and the merchant gets a chargeback. In the US the banks simply eat the fraud.

I know I certainly wouldn't - and I imagine many others wouldn't - use credit cards as frequently if I were on the hook for fraud or had to prove I didn't make the charges. Currently I use cards for almost every purchase primarily for the rewards. However, if I had to risk adjust based on increased liability, it would be a game changer. I would stop using credit cards at fast food places, pizza orders, low end restaurants, convenience stores, coffee shops, and even possibly for small gas purchases. I think many others would come to the same conclusion because spending 30 minutes of your time and having to mail in certified affidavits to fight a number of sub-$10 purchases at 7-Eleven just isn't worth it for a few miles or cents of cash back. This is precisely what the banks don't want, so the consumer protections will remain even if the US eventually goes chip-and-PIN.
But of course you answered the question and it is quite obvious. Banks make humongeous profits on their credit card operation (debit too but leave them aside). Period. Why would they want to do anything to discourage people from usinjg their cards. Banks are not nice guys. They're in it to make big profits for their owners. Hence some wonderful, at least in the USA protections. No minimum purchase requirement. Of course not. Use your cards for any purchase large or small. (I always get a kick reading some self proclaimed experts who tell people not to use their cards for small purchases because of the possibility of the card being compromised the more you use it). No surcharges. Our cardholders should not be inconvenienced. Of course the Durban bill took these wondeerful provisions away from us (although some merchants still allow small transactions and most do not surcharge except for the gasoline stations oh yes they don't surcharge. They give a cash discount but we've been down that road here).

Do yuo think for one second it is in the best interests of the banks to discourage their customers from using cards? And in the beginning you did have to get an affadavit and a policde report for fraudulent use of your card but those were the days before online shopping took off and the vermin running the card card theft rings discovered how easy it was to rob banks via credit card fraud as opposed to putting their lives on the line with an armed robbery.

You get it. I get it. As I and others have said repeatedly, given their own free choice, the banks were quite willing to perpetuate the magneticd strip forever (unless they can figure out an non invasive way of preventing fraud and while I've kidded about that, do you think most people will put up with retina or fingerprint scans? I don't even want to show ID and was criticized for that viewpoint. And the banks know it. The merchants know it. Hence in our country but not elsewhere, everybody realizes as a fraud deterrent, signature is next to useless. So for many merchants, no signature for transactions under say $50. Swipe and run. From my view point, the most efficient way of doing it.

There goes my preacher self again. Oh well. However, there's no sense in getting all upset at this point in time provided visa/mc/amex can pull off prohibiting merchants from not honoring signature (or no cvm) transactions. Today, that's where the battle will be lost or won and we all might just as well face it. Unless we want to go back to the days of yore and have to deal with fraud with affadavits notarized and police reports. Thankfully it will not happen.
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Old Sep 4, 2014, 2:43 am
  #6648  
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Originally Posted by JEFFJAGUAR
I'm not a proponent of signature but I really remain ambivalent. Your last couple of setences really summarize the crux of the situation. The reality is the amount of security pin provides over signature on an emv compliant card deals with the lost or stolen card and I really wonder just how significant that is. Perhaps having a pin might also keep a teen age son or daughter from pilfering mother's or father's card and going off on a shopping binge as nobody really checks signatures much these days.

But this ambivalence is also tied in with just how serious visa and mc are about ensuring that merchants do not break their own rules regarding non acceptance of very valid emv compliant cards because they are chip and signature and not chip and pin. I use about four or five different cards and quite frankly I get that for some people (of course not a genius like myself!) it could be difficult to memorize four or five or more different pins. I don't say it is impossible but it might be a factor for the average joe or jane in the street (and don't compare joe or jane with the average person posting here).

If the country goes chip and signature and it really looks like it is for the time being (and I think it might be a long time but who really knows) and if visa/mc/amex put some teeth in their regs and are able to enforce them, we will have basicallyh won the battle. Therein likes the problem
I think it really comes down to how credit/debit evolved here. For instance, signature debit is a lot bigger here than elsewhere. Thus, not many merchants installed PIN pads since they pretty much ran everything as "credit". Now facing early replacement of all of their merchant equipment, they're not going to spend more than absolutely necessary. Some probably will end up with PIN support anyway, but I can easily see most merchants adopting signature-only equipment or even forcing PIN bypass because they don't want to hand over the entire reader to the customer. Thus, there won't be nearly the number EMV transactions actually using a PIN compared to signature transactions. (One of these days I should go through the EMVco approved equipment lists, see what US companies are building EMV equipment and determine how much of it actually supports PIN.)

Because of the above and because of our effectively zero liability for fraud, PIN isn't going to add much for the average consumer. It might even be a net disadvantage for merchants depending on equipment costs.

Originally Posted by Daveoc64
No CVM is restricted to the contactless payment limit of £20/€15/€25 in Europe, so I don't see that being helpful at all.
Apparently VEPS has a $25/$50 limit, which looks like it'll be implemented as "no CVM" (source). Which brings up the question of why Walmart is asking for PINs for low value transactions on EMV cards that have them while foregoing the signature requirement for signature cards.
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Old Sep 4, 2014, 5:16 am
  #6649  
 
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Originally Posted by tmiw
I think it really comes down to how credit/debit evolved here. For instance, signature debit is a lot bigger here than elsewhere. Thus, not many merchants installed PIN pads since they pretty much ran everything as "credit". Now facing early replacement of all of their merchant equipment, they're not going to spend more than absolutely necessary. Some probably will end up with PIN support anyway, but I can easily see most merchants adopting signature-only equipment or even forcing PIN bypass because they don't want to hand over the entire reader to the customer. Thus, there won't be nearly the number EMV transactions actually using a PIN compared to signature transactions. (One of these days I should go through the EMVco approved equipment lists, see what US companies are building EMV equipment and determine how much of it actually supports PIN.)

Because of the above and because of our effectively zero liability for fraud, PIN isn't going to add much for the average consumer. It might even be a net disadvantage for merchants depending on equipment costs.



Apparently VEPS has a $25/$50 limit, which looks like it'll be implemented as "no CVM" (source). Which brings up the question of why Walmart is asking for PINs for low value transactions on EMV cards that have them while foregoing the signature requirement for signature cards.
US merchants are going to find themselves with a lot of declines if they use PIN bypass. Especially on non us cards.
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Old Sep 4, 2014, 5:55 am
  #6650  
 
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I don't see why the US just don't go 'Chip' then. Why bother with the signature part if I can sign 'M.mouse' and nobody checks / cares.

Also would be cheaper for the merchants as they wouldn't need PoS with screens for those 'fake' signatures.
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Old Sep 4, 2014, 6:16 am
  #6651  
 
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Originally Posted by architect1337
I don't see why the US just don't go 'Chip' then. Why bother with the signature part if I can sign 'M.mouse' and nobody checks / cares.

Also would be cheaper for the merchants as they wouldn't need PoS with screens for those 'fake' signatures.
As you found out on your recent trip to the USA, nobody cares anyway. It's like the appendix; it's there but nobody knows why and it is easily removed with no ill effects to the patient. Signing for a charge is well it's something that is traditional but most of us know and accept it has no real value as a fraud preventer (I hope everybody understands that; even the crowd that writes see ID instead of signing their cards but if it makes you feel better, fine). How much more fraud occurs say at Walmart because they don't require signatures for small purchases and that btw was one of the enticements years ago when the banks were trying to talk fast food places into accepting credit cards i.e the ability to not require signatures for small purchases. If it were up to me, I wouldn't require signatures for any purchase under $100 and actually might agree believe it or not to asking for secondary ID for charges over $200.

But then that leaves online fraud, doesn't it. Retina or fingerprint scans anybody?
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Old Sep 4, 2014, 7:23 am
  #6652  
 
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Originally Posted by architect1337
I don't see why the US just don't go 'Chip' then. Why bother with the signature part if I can sign 'M.mouse' and nobody checks / cares.

Also would be cheaper for the merchants as they wouldn't need PoS with screens for those 'fake' signatures.
I draw a line through my signature panel or receipt. Heh. I get comments about how bad my "signature" is (if someone actually checks!), but then again no minimum wage cashier is going to void my sale because the signature doesn't match.

@JJ- I know lots of people in the US who refuse to sign the back of their card and put "see ID". It obviously helps a lot. :P At least the Post Office in the US is smart enough to reject cards that aren't signed/are written with "see ID" in the back.
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Old Sep 4, 2014, 7:45 am
  #6653  
 
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Originally Posted by uklevi
I draw a line through my signature panel or receipt. Heh. I get comments about how bad my "signature" is (if someone actually checks!), but then again no minimum wage cashier is going to void my sale because the signature doesn't match.

@JJ- I know lots of people in the US who refuse to sign the back of their card and put "see ID". It obviously helps a lot. :P At least the Post Office in the US is smart enough to reject cards that aren't signed/are written with "see ID" in the back.
I don't know if your last paragraph is meant seriously, sarcastically or whatever. Does writing see ID help a lot? It might deter in a few cases of a lost card that is if the minimum wage clerk checks, unlikely today of course at least in the USA, or what if the fraudster signs see ID the same way it is written in the signature panel? Technically, the "signatures" match, don't they? All kidding aside, how much of the problem of credit card fraud can be attributed to physical loss of the credit card? I would wager my usual nickel very little.
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Old Sep 4, 2014, 9:06 am
  #6654  
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Apparently one fuel dispenser vendor makes an EMV upgrade kit that doesn't require completely replacing the pump. Found this out while looking through EMVco's approved level 2 list. (BTW, a spot-check of the US vendors on that list showed that PIN is supported, at least via an external accessory. Square seemed to be the only signature-only device by a US manufacturer so far.)
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Old Sep 4, 2014, 9:25 am
  #6655  
 
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Originally Posted by alexmt
Chase told me on Twitter they're planning to offer chip and PIN soon, but have no timeline for WHEN.
What I want to know is will Chase offer Chip & Pin with signature as first priority, or will it be full Chip & Pin?

As far as the timeline, IIRC, when they announced it they said it would be by the end of the year. Which, now that I think about it, isn't all that far away.
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Old Sep 4, 2014, 9:47 am
  #6656  
 
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Originally Posted by tmiw
I wonder if the move to EMV would have happened sooner if consumers were more liable for fraud (or at least had to provide more proof to get out of fraudulent charges). It might be that banks have to bite the bullet and just replace everyone's cards before October 2015. The original plan was just to replace them as they expired, right?
Well, other countries had similar consumer protection laws against fraudulent use of card before they converted to EMV so I don't that's entirely the panacea.

In other countries where EMV happened more quicker, it was a mix of their VISA/MC EMV liability shifts, increase in skimming fraud, and their respective government regulations.

That's the one we don't have in the US. There were several Congressional lawmakers and state legislators that have pushed for such laws earlier in the year in the wake of the Target breach, but since the key EMV shift deadline is already little less than a year and one month away, probably isn't worth much to pass new laws at this time.
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Old Sep 4, 2014, 9:50 am
  #6657  
 
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Originally Posted by LETTERBOY
What I want to know is will Chase offer Chip & Pin with signature as first priority, or will it be full Chip & Pin?

As far as the timeline, IIRC, when they announced it they said it would be by the end of the year. Which, now that I think about it, isn't all that far away.
That's a good point. If they add an online PIN low on the priority list (like ALL Mastercards are required to have) and say "oooh look, it's chip and PIN" - I'll be ticked.
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Old Sep 4, 2014, 10:06 am
  #6658  
 
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Let's not forget one fact that nobody brings up. The original purpose of switching to emv compliant credit cards was not fraud. The USA went to magnetic strips in the early 1980's and quite frankly although the back office operations are much improved as is the sophistication of the software in picking out suspicious transactions, much of it was based on the dirt cheap cost of communications in the USA. In Europe splintered into many countries before the eu gained whatever political power they've been after, communications costs across borders was much more expensive. EMV was first a mean to cut communication costs for card validation and it made some sense to have a pin on the chip guard the gates. Of course credit card fraud has exploded since then and chip and pin became a means to better control of fraud and the rest as we know is history.

But as noted, the basic emv chip in and of itself does deter much of the card is present fraud but that is only a small part of the problem as we know.
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Old Sep 4, 2014, 10:38 am
  #6659  
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Originally Posted by LETTERBOY
What I want to know is will Chase offer Chip & Pin with signature as first priority, or will it be full Chip & Pin?

As far as the timeline, IIRC, when they announced it they said it would be by the end of the year. Which, now that I think about it, isn't all that far away.
I remember posting an article recently that mentioned that Chase has no current plans to switch to PIN.

Originally Posted by kebosabi
Well, other countries had similar consumer protection laws against fraudulent use of card before they converted to EMV so I don't that's entirely the panacea.

In other countries where EMV happened more quicker, it was a mix of their VISA/MC EMV liability shifts, increase in skimming fraud, and their respective government regulations.

That's the one we don't have in the US. There were several Congressional lawmakers and state legislators that have pushed for such laws earlier in the year in the wake of the Target breach, but since the key EMV shift deadline is already little less than a year and one month away, probably isn't worth much to pass new laws at this time.
I believe that those laws would just enforce EMV itself, not the required CVM list. While the transition might be faster, we would probably still end up chip and signature.

Last edited by tmiw; Sep 4, 2014 at 10:54 am
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Old Sep 4, 2014, 12:32 pm
  #6660  
 
Join Date: Jan 2014
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Originally Posted by JEFFJAGUAR
I don't know if your last paragraph is meant seriously, sarcastically or whatever. Does writing see ID help a lot? It might deter in a few cases of a lost card that is if the minimum wage clerk checks, unlikely today of course at least in the USA, or what if the fraudster signs see ID the same way it is written in the signature panel? Technically, the "signatures" match, don't they? All kidding aside, how much of the problem of credit card fraud can be attributed to physical loss of the credit card? I would wager my usual nickel very little.
Sarcastically. It doesn't matter anyway because in theory someone could just write over "see ID" with a permanent marker. Done. Sure a lot of fraud may not be attributed to the loss of one card, but why not kill two birds with one stone?

I don't think Chase will switch to Chip and PIN. I can't see them doing anything to help their customers. Maybe if we all had $25 million each in their bank and we threatened to pull it all out if they didn't switch...

@alexmt--I forgot to mention--I never use C&S overseas anymore. I'm done waving down attendants and getting the looks and having employees run to find a manager and signatures voided. I agree with you 100%.
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