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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 20, 2013, 11:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 6, 2014, 3:02 pm
  #6706  
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Originally Posted by kv1
I've had my local US post office refuse my credit card because it wasn't signed. The postal worker actually offered me a pen and insisted that I sign my card if I wanted to use it at the post office. I guess my two forms of government issued ID which showed my signature and photo weren't good enough. Chip/PIN can't get here soon enough. Oh, by the way, I took my business to the small independently operated post office a little further down the street where they are happy to accept my non-signed (ASK FOR ID) credit card.
I've never had at an issue at the post office

Originally Posted by uklevi
http://www.capitalone.com/credit-car...linkId=9527140

I don't know if this has been brought to attention before, but if it hasn't, let it be known that our good-old friends at Capital One will be issuing Chip and Signature cards. According to the FAQ, the "Good News!" is that you won't have to remember a PIN. Wow Capital One, you really raise the bar on security. Yet again Capital One customers in the UK and Canada get the more secure PIN, yet signature for the US. I really, really wanna know why signature is "the way to go" in the US, but not most other places. I wish the US had a PINwise campaign like they are having in Australia. I really like the part where pens go in the blender. :P
No image on chip cards? That's a dealbreaker!
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Old Sep 6, 2014, 4:38 pm
  #6707  
 
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Whether the technology is EMV/PIN/contactless/whatever, don’t forget that there’s still a human element to electronic payments. Even the best designed and maintained technology doesn’t function perfectly 100% of the time. Human beings definitely don’t function perfectly 100% of the time, let alone the way we sometimes want them to.

Sometimes technology isn’t the issue; it’s what the human involved does or doesn’t do with it.

1. As reclusive46 indicated upthread, some toll roads in France accept some credit cards but not others. Thus the inconsistency in acceptance lies with the companies that staff the toll booths, not with whether or not one’s credit card has a chip. http://www.flyertalk.com/forum/credi...l#post23420726

2. A British customer in a French supermarket blanked on the PIN to her brand-new chipped credit card. The cashier wouldn’t let her sign for the purchase, and the customer left empty-handed.
http://www.indexcreditcards.com/fina...in-france.html

3. A Swiss man who has a French credit card incorrectly entered his PIN three times at a SNCF train station kiosk. After the third attempt, he was locked out and went to the station staffed window to collect his prepaid ticket. But the credit card used for the purchase has to be active to collect a ticket, from either machine or human. The three failed PIN entries at the kiosk had temporarily deactivated his card.
http://www.eurocheapo.com/blog/franc...in-french.html (comment by George Raymond on July 11, 2011)

4. Just this past July, a visitor to Germany presented his chipped credit card to the front desk at a small hotel. The clerk couldn’t accept it for two reasons: she had only a carbon copy imprint machine; and the numbers on the guest’s card were printed not raised.
http://ficoforums.myfico.com/t5/Cred...3263704/page/2 (comment by Mailak)

5. A merchant might fib that his credit card machine is down, hoping you’ll pay cash and he’ll save the credit card company fee. Restaurants in Hungary have been known to give the card-machine-down story when business had been slow, and they needed the cash infusion.
http://www.frommers.com/destinations....Asmh8B3z.dpbs

6. Before visiting London last year, I read in the British press that chip-and-PIN credit cards were pushing criminals toward good old-fashioned strongarm robbery of ATM users. They’d shoulder-surf someone to get the PIN, then snatch the card right out of the user’s hand. When I got there, I saw that Britons don’t form the ATM queue out of shoulder-surf range. At one store I found myself too close to the customer ahead of me in line, and looked away in case he used the credit card terminal.

Me, I’m not one to put all my payment option eggs in one basket in a foreign country. Things can happen that neither customer nor merchant has any control over. In any event, I’d never assume that I can always use my credit card.

Back to our regular EMV discussion.
Dragonbelle is offline  
Old Sep 6, 2014, 4:38 pm
  #6708  
 
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Originally Posted by joshwex90
No image on chip cards? That's a dealbreaker!
Although I suspect you're joking, for the record I'll note this from the CapitalOne FAQ:

Can I get this on my image card?
Not just yet, but it will be available to you in the near future.
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Old Sep 6, 2014, 4:44 pm
  #6709  
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The UNFCU card is tempting, but without a prior relationship with the UN it pretty much has a $25 AF (UNAUSA membership dues). Without something other than PIN as the primary CVM, I'm not sure it's worthwhile for my own use. I know Andrews' rewards program isn't that good and a lot of credit unions use the same rewards program; not sure about UNFCU though.

Also, one interesting thing about the Amex is that it seems to have the certificates and everything else necessary for offline PIN (including a PIN try counter). Perhaps Amex will have the ability to remotely enable PIN support in the CVM at some future time?

In any case, C&S is probably not a problem for the vast majority of tourists; Italian credit card holders seem to have no issues that we know of with signature authentication and PIN backup, for instance. (FTers are totally different than the vast majority of tourists though. ) We also have to keep in mind that even with a PIN US-issued cards could be online-only (even with offline PIN) and not work at an offline kiosk. It's not simply a matter of whether there's a PIN.
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Old Sep 6, 2014, 5:39 pm
  #6710  
 
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Of course a further question about UNFCU is what happens if your membership in the UN organization lapses after 1 year. Do they throw you out? Of course as I noted, if you're from the USA the contribution to that organization is a charitable donation and if you itemize your deductions on your tax return, you can use it as a deduction which gets you back as much as 38% of the fee depending on your tax situation <g> and it's even one of the few deductions allowed by the AMT.
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Old Sep 6, 2014, 5:55 pm
  #6711  
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One good bit of news is that if I understand the MC rules on automated fuel dispensers correctly (page D-2 through D-4 here) is that chip enabled MasterCards will probably ask for PIN at the pump. Visas, OTOH, will probably run as "no CVM", which isn't as bad as it sounds security-wise considering that the chip itself is difficult to clone. I didn't see any explicit limits on no CVM in that section, but I imagine US gas stations will still keep the $75-100 max charge per transaction.
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Old Sep 6, 2014, 6:07 pm
  #6712  
 
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One counter-example to my belief that all First Data FD35's are enabled. At the M store in Missoula, MT (sells U of M stuff) today, was swipe/tap only. Don't know what terminal was behind it, seemed integrated with the register NOT FD100 terminals.
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Old Sep 6, 2014, 6:13 pm
  #6713  
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Originally Posted by JEFFJAGUAR
Of course a further question about UNFCU is what happens if your membership in the UN organization lapses after 1 year. Do they throw you out?
Most credit unions in the US follow the principle of "once a member, always a member". I have never heard of a credit union throwing anyone out if they end their employment with the qualifying employer, move out of the covered area, etc.
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Old Sep 6, 2014, 6:27 pm
  #6714  
 
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Experience in London

Just got back from a few days in London. Successfully used my non-chipped US Mastercard for every single purchase (never even got any currency while I was there.) Of course, several of those purchases were at places that I'd absolutely expect to be prepared to handle US credit cards, like the hotel and tourist attractions (Westminster Abbey, Buckingham Palace.) But I also went to a few restaurants that, while in London, weren't particularly touristy in nature, and without exception the waiter brought over the portable CC machine, took my card, and swiped it right away, without any confusion, consternation, objection, etc., and had a pen in his pocket for me to use for signing.

I didn't need to top up Oyster card at all but I don't doubt that I'd have trouble using the card at the automatic machines. Also don't know what would have happened if I'd gone further outside London. But within London I certainly had no trouble using a swipe-and-sign and nobody cared. Some clerks did compare the signature on my card to the one on the sales slip, but some didn't, and even those who did, it was just a quick glance, wouldn't call it "scrutinizing."


Also happened to stop in Sainsbury's (didn't buy anything but I'm sure if I had the self checkouts might have been problemtic) and noticed they did have a rack of gift cards of various kinds, and not a single one was EMV. So magstripe cards appear to be common in the UK still for gift cards.
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Old Sep 6, 2014, 9:53 pm
  #6715  
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I noticed that there are ATMs that support PIN change according to Visa's ATM finder. Think it would be possible to change the PIN of, say, the Andrews card that way? Supposedly the PIN isn't changeable.

Originally Posted by cbn42
Most credit unions in the US follow the principle of "once a member, always a member". I have never heard of a credit union throwing anyone out if they end their employment with the qualifying employer, move out of the covered area, etc.
Indeed. One of my coworkers moved here from Oregon and still has a credit union account from when he lived there.
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Old Sep 6, 2014, 10:53 pm
  #6716  
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I ran through all of my cards with cardpeek again to figure out what exactly would happen if I were to use them at a gas station pump or other unmanned terminal. My best guess is as follows:

Andrews FCU credit card
CVM list order: signature, no CVM, offline PIN
Supports offline transactions*: yes
Likely action (US or international online): no CVM
Likely action (offline pump/kiosk): offline PIN

BoA Cash Rewards
CVM list order: signature, online PIN, no CVM
Supports offline transactions*: no
Likely action (US or international online): online PIN
Likely action (offline pump/kiosk): card declined

Blue Cash (American Express)
CVM list order: signature, no CVM
Supports offline transactions*: yes
Likely action (US or international online): no CVM
Likely action (offline pump/kiosk): no CVM, if retrofitted per Visa requirements.

Charles Schwab debit card
CVM list order: signature, online PIN, no CVM for Visa debit (online PIN and no CVM for US Debit)
Supports offline transactions*: no
Likely action (US or international online): online PIN**
Likely action (offline pump/kiosk): card declined

Chase Sapphire Preferred
CVM list order: signature, no CVM
Supports offline transactions*: no
Likely action (US or international online): no CVM
Likely action (offline pump/kiosk): card declined

* Offline transaction support is determined by the presence of a PIN try counter (command 9F17) and/or the existence of issuer certificates (command 90 among others) on the card. Lack of either of these things mean the card will only work online IIRC.
** it really depends on the gas station or kiosk if used in the US (silly Durbin amendment).

Most of the cards above will behave the exact same at gas pumps post-EMV as they will now assuming they don't remove the ZIP code prompt. The unexpected one for consumers might be the BoA cards since they don't advertise it as having a PIN. Either BoA will have to start sending PINs out by default soon or gas pumps will force no CVM in the US, which still won't help international use (but at least Americans won't need to remember PINs, right Visa?)
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Old Sep 6, 2014, 10:57 pm
  #6717  
 
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Originally Posted by bullfrog
Just got back from a few days in London. Successfully used my non-chipped US Mastercard for every single purchase (never even got any currency while I was there.) Of course, several of those purchases were at places that I'd absolutely expect to be prepared to handle US credit cards, like the hotel and tourist attractions (Westminster Abbey, Buckingham Palace.) But I also went to a few restaurants that, while in London, weren't particularly touristy in nature, and without exception the waiter brought over the portable CC machine, took my card, and swiped it right away, without any confusion, consternation, objection, etc., and had a pen in his pocket for me to use for signing.

I didn't need to top up Oyster card at all but I don't doubt that I'd have trouble using the card at the automatic machines. Also don't know what would have happened if I'd gone further outside London. But within London I certainly had no trouble using a swipe-and-sign and nobody cared. Some clerks did compare the signature on my card to the one on the sales slip, but some didn't, and even those who did, it was just a quick glance, wouldn't call it "scrutinizing."


Also happened to stop in Sainsbury's (didn't buy anything but I'm sure if I had the self checkouts might have been problemtic) and noticed they did have a rack of gift cards of various kinds, and not a single one was EMV. So magstripe cards appear to be common in the UK still for gift cards.
No surprises there. London of course sees oodles of US tourists and in the case of London really doesn't want to cut off its nose to spite its face when it comes to giving these tourists the chance to spend money and they will need lots of it but that's another story. Although I haven't had to use a magnetic stip card in London for the past 2 years or so, I never had any difficulty with the machines operated by tfl (transport for London) the organization running the Underground network using a magnetic strip non emv compliant card. I don't think it has changed but I can't personally vouch for that. As a matter of fact, the only placds I had difficulties using magnetic strip cards after the UK converted to chip and pin were in stores run by the mobile phone companies in which several told me no cc's accepted without a pin (a violation of UK law btw because when chip and pin was imposed, groups for the nandicapped objected and provisions were written into UK law requiring modifications for the handicap which turned out to be chip and signature!

As far as self service checkout, I don't think they're equipped to take magnetic strip cards. I've used several USA emv compliant cards and of course since none of them are pin priority, they do work but you are left standing with all sorts of lights going off and the sign seek assistance. A clerk from the store comes over enters a code to print the signature slip (signature pads are not all that common), asks you to sign, checks the signature and enters a code to complete the transaction sort of defeating the purpose of the self check out and of course last June I was left standing for about 10 minutes at a Boots waiting for somebody to get off her rear end and comes over and do her thing (it was with the USAA mastercard which the friendly people there still claimed at the itme was a "true" chip and pin card as some of their csr's still tell the customers who have been converted against their wills bachwards to chip and signature priority. This is the sort of thing and the only thing that visa claims they will resolve because they see nothing wrong with chip and signature!
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Old Sep 7, 2014, 12:36 am
  #6718  
 
Join Date: Apr 2014
Location: San Jose, CA
Posts: 103
Originally Posted by tmiw
I ran through all of my cards with cardpeek again to figure out what exactly would happen if I were to use them at a gas station pump or other unmanned terminal. My best guess is as follows:

Andrews FCU credit card
CVM list order: signature, no CVM, offline PIN
Supports offline transactions*: yes
Likely action (US or international online): no CVM
Likely action (offline pump/kiosk): offline PIN

BoA Cash Rewards
CVM list order: signature, online PIN, no CVM
Supports offline transactions*: no
Likely action (US or international online): online PIN
Likely action (offline pump/kiosk): card declined

Blue Cash (American Express)
CVM list order: signature, no CVM
Supports offline transactions*: yes
Likely action (US or international online): no CVM
Likely action (offline pump/kiosk): no CVM, if retrofitted per Visa requirements.

Charles Schwab debit card
CVM list order: signature, online PIN, no CVM for Visa debit (online PIN and no CVM for US Debit)
Supports offline transactions*: no
Likely action (US or international online): online PIN**
Likely action (offline pump/kiosk): card declined

Chase Sapphire Preferred
CVM list order: signature, no CVM
Supports offline transactions*: no
Likely action (US or international online): no CVM
Likely action (offline pump/kiosk): card declined

* Offline transaction support is determined by the presence of a PIN try counter (command 9F17) and/or the existence of issuer certificates (command 90 among others) on the card. Lack of either of these things mean the card will only work online IIRC.
** it really depends on the gas station or kiosk if used in the US (silly Durbin amendment).

Most of the cards above will behave the exact same at gas pumps post-EMV as they will now assuming they don't remove the ZIP code prompt. The unexpected one for consumers might be the BoA cards since they don't advertise it as having a PIN. Either BoA will have to start sending PINs out by default soon or gas pumps will force no CVM in the US, which still won't help international use (but at least Americans won't need to remember PINs, right Visa?)
I'm going to suggest it varies. This April when I tried to use my BofA card at an unmanned gas station in South of France I fully expected (just as you) for it to be declined and had my SDFCU card (which has the same CVM list as the Andrews one) on the ready. To my surprise, it went with no CVM. The temporary hold was something like $150, the actual charge just slightly over a $100. Which was certainly convenient, but at the same time worrisome because of the amount in question.
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Old Sep 7, 2014, 12:45 am
  #6719  
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Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Originally Posted by dmapr
I'm going to suggest it varies. This April when I tried to use my BofA card at an unmanned gas station in South of France I fully expected (just as you) for it to be declined and had my SDFCU card (which has the same CVM list as the Andrews one) on the ready. To my surprise, it went with no CVM. The temporary hold was something like $150, the actual charge just slightly over a $100. Which was certainly convenient, but at the same time worrisome because of the amount in question.
I'm thinking the transaction ran online if you saw a temporary hold. If that's the case though, I would think it'd have asked for PIN. Perhaps it was one of those that support only offline PIN and not online PIN? Or perhaps the $150 temporary hold is low enough to waive the PIN requirement.
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Old Sep 7, 2014, 2:23 am
  #6720  
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by tmiw
I'm thinking the transaction ran online if you saw a temporary hold. If that's the case though, I would think it'd have asked for PIN. Perhaps it was one of those that support only offline PIN and not online PIN? Or perhaps the $150 temporary hold is low enough to waive the PIN requirement.
Because of the temporary hold, it really does seem the transaction was online. Perhaps this an indication that at least for this particular station or brand, they have begun the process visa claims is going to happen to make all emv compliant cards usable most (I agree it will never bde 100%) usable?
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