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Old Apr 29, 2016, 8:13 am
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TSA exit interviews process

I just spoke to a lady at work that was transferring to another branch of the Federal service and she said that during the exit process, you have to complete an exit interview online. The drop down boxes that you use to select topics and subject wont let you select any issues with personnel above the level of the first line supervisor, managers remain untouchable and those in the highest level of the ivory tower are ... forget about it.
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Old Apr 29, 2016, 8:34 am
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Originally Posted by eyecue
I just spoke to a lady at work that was transferring to another branch of the Federal service and she said that during the exit process, you have to complete an exit interview online. The drop down boxes that you use to select topics and subject wont let you select any issues with personnel above the level of the first line supervisor, managers remain untouchable and those in the highest level of the ivory tower are ... forget about it.
Has TSA every shown an interesting in righting its ship? DHS OIG stated that TSA brushes things under the rug.

Sound like the fellow TSA employee experienced status quo from an Agency that has zero interest in being held accountable.
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Old Apr 29, 2016, 9:36 am
  #3  
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Originally Posted by gingersnaps
Has TSA every shown an interesting in righting its ship? DHS OIG stated that TSA brushes things under the rug.

Sound like the fellow TSA employee experienced status quo from an Agency that has zero interest in being held accountable.
Based on the testimony of the TSA Management Practices and Misconduct (See current thread) hearings it sounds like Neffenger is trying to make some changes. The issue is that the people who are the problem are the most senior SES level executives in all of the various departments of TSA. That alone will make it extremely difficult for Neffenger.

There is an entrenched power base that has to be removed before any progress forward will be realized.
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Old Apr 29, 2016, 9:43 am
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Originally Posted by Boggie Dog
Based on the testimony of the TSA Management Practices and Misconduct (See current thread) hearings it sounds like Neffenger is trying to make some changes. The issue is that the people who are the problem are the most senior SES level executives in all of the various departments of TSA. That alone will make it extremely difficult for Neffenger.

There is an entrenched power base that has to be removed before any progress forward will be realized.
Maybe Neffenger would make more headway with deadwood management if he ended the practice of handing out massive bonuses to managers who don't get with the program.

No bonuses for a couple years, and some of that deadwood is going to retire or transfer. The latter should be made more difficult by Neffy giving honest (and critical) performance reviews.

It's his choice to continue to squeeze pax and low-level TSOs while giving the big boys a pass.
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Old Apr 29, 2016, 9:47 am
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Originally Posted by chollie
No bonuses for a couple years, and some of that deadwood is going to retire or transfer. The latter should be made more difficult by Neffy giving honest (and critical) performance reviews.
Neffy ain't go no couple years.
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Old Apr 29, 2016, 9:52 am
  #6  
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Originally Posted by chollie
Maybe Neffenger would make more headway with deadwood management if he ended the practice of handing out massive bonuses to managers who don't get with the program.

No bonuses for a couple years, and some of that deadwood is going to retire or transfer. The latter should be made more difficult by Neffy giving honest (and critical) performance reviews.

It's his choice to continue to squeeze pax and low-level TSOs while giving the big boys a pass.

To Neffengers credit he has ended the bonuses, at least that's how its being reported.
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Old Apr 29, 2016, 10:48 am
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Originally Posted by Boggie Dog
To Neffengers credit he has ended the bonuses, at least that's how its being reported.
It is the amount of bonuses that part of the reports. Bonuses will still occur. Nothing has been provided that bonuses have been cancelled.
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Old Apr 29, 2016, 11:07 am
  #8  
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Originally Posted by gingersnaps
It is the amount of bonuses that part of the reports. Bonuses will still occur. Nothing has been provided that bonuses have been cancelled.
There was mention of the bonuses ending in the verbal testimony during the hearing.

TWA884 posted a link to the audio recording. Here is the link again.

http://www.c-span.org/video/?408752-...tsa-misconduct
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Old Apr 29, 2016, 10:49 pm
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Originally Posted by Boggie Dog
There was mention of the bonuses ending in the verbal testimony during the hearing.

TWA884 posted a link to the audio recording. Here is the link again.

http://www.c-span.org/video/?408752-...tsa-misconduct
I search the transcript for the term "bonus". It appears about 4 times in the full transcript. Those references are not concerning ending bonuses out right.

It would be nice if the individual who is responsible for failure to provide adequate training, resources and etc...did not get a bonus.
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Old Apr 30, 2016, 5:13 am
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Originally Posted by gingersnaps
I search the transcript for the term "bonus". It appears about 4 times in the full transcript. Those references are not concerning ending bonuses out right.

It would be nice if the individual who is responsible for failure to provide adequate training, resources and etc...did not get a bonus.
I'm not going to go back through the entire testimony to find the passage but I did find it mentioned in another article.

http://www.americanthinker.com/blog/...in_crisis.html

The whistle-blowers also told the committee that directed reassignments happened to staffers who fell out of favor with senior management. Although a new TSA administrator, Peter V. Neffenger, was confirmed in June 2015, who instilled training, ended executive bonuses, and stopped mandated relocations, many abusive senior employees still work in their original positions at the TSA.
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Old Apr 30, 2016, 8:20 am
  #11  
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There is a "Search this transcript" function in the linked page of the video recording of the hearing.

The word bonus(es) appears four times (on three occasions):
@01:15:46
Originally Posted by Elijah Cummings
Under Administrator Neffenger, TSA has issued new policies and clarified membership in the role of the Executive Resources Council, particularly abuse of awarding more for achievement bonuses for the same activities and ensure that directed reassignments are made only to support Agency goals.
@01:44:30
Originally Posted by Andrew Rhoades
There's a financial price we as taxpayers pay for TSA mismanagement. I estimate the money saved by ending punitive directed reassignments, mismanagement, and out of control bonuses to senior executives would likely fund enough transportation security officers to staff someement, and out of control bonuses to senior executives would likely fund enough transportation security officers to staff some of our largest airports in the nation.
@01:57:04
Originally Posted by Mark A. Livingston
I think it was about $10,000 a year, plus bonuses and others, sir.
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Old Apr 30, 2016, 11:30 am
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This is from the original article that exposed the wasteful and undeserved bonuses:

Alan Metzler, the TSA’s chief of staff, said Hoggan received $50,000 in one-time achievement awards over a roughly six-month period, from fall 2013 to April 2014. ...

Metzler added that the agency recently had updated its decade-old policy on annual cash awards, issuing a new directive last month that caps them at $10,000 in a calendar year...
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