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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Nov 29, 2016, 11:32 pm
  #931  
 
Join Date: Jun 2008
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I know MPC members can use asia miles to buy a pass. Anyone got any genius ideas how one would quickly become a MPC member and get the required amount of miles (without flying).
I'm already OWE thru AA but im traveling with 2 companions (my parents) and i dont feel like leaving one of them out of a lounge alone in the terminal.
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Old Nov 30, 2016, 12:07 am
  #932  
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Originally Posted by Col Ronson
I know MPC members can use asia miles to buy a pass. Anyone got any genius ideas how one would quickly become a MPC member and get the required amount of miles (without flying).
I'm already OWE thru AA but im traveling with 2 companions (my parents) and i dont feel like leaving one of them out of a lounge alone in the terminal.
Pay $100 to join MPC, then use Citi TYP or Amex MR

Genius idea: make use of the lounge guest thread
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Old Nov 30, 2016, 12:13 am
  #933  
 
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Originally Posted by G-CIVC
Pay $100 to join MPC, then use Citi TYP or Amex MR

Genius idea: make use of the lounge guest thread
i did thinking of backup options.
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Old Nov 30, 2016, 12:14 am
  #934  
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Originally Posted by Col Ronson
I know MPC members can use asia miles to buy a pass. Anyone got any genius ideas how one would quickly become a MPC member and get the required amount of miles (without flying).
I'm already OWE thru AA but im traveling with 2 companions (my parents) and i dont feel like leaving one of them out of a lounge alone in the terminal.
US$100 https://www.cathaypacific.com/cx/en_...ore-login.html plus conversion from Amex?

Last edited by percysmith; Nov 30, 2016 at 12:30 am
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Old Nov 30, 2016, 2:30 am
  #935  
 
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....but that will only let the OP buy a J class lounge access,not F right?
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Old Dec 5, 2016, 6:00 pm
  #936  
 
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CX Lounge - which one?

Hello. I haven't take a CX flight for quite a while. I will be transiting in HKIA on my way from CGK to Taipei Taoyuan via CX J. I understand there are quite a number of lounges scattered all over HKIA ( The Pier, Wing, Bridge etc ) and wonder which lounge is the newest and best equipped? Basically, I am just looking for a good shower and some relaxing sofa to do some work during transit. I have about 2.5 hours.

Thanks in advance.
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Old Dec 5, 2016, 10:16 pm
  #937  
 
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Sorry, if this has been answered. I found a weird information on the CX website: "First and Business Class passengers, Gold tier Marco Polo Club members or above and Emerald members of the oneworld alliance who are in transit for 4 hours or more can enjoy the use of our exclusive lounges".

What is this supposed to mean? I am an OW Emerald traveling and transiting in CX J!
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Old Dec 5, 2016, 10:40 pm
  #938  
sxc
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Originally Posted by Justinus
Sorry, if this has been answered. I found a weird information on the CX website: "First and Business Class passengers, Gold tier Marco Polo Club members or above and Emerald members of the oneworld alliance who are in transit for 4 hours or more can enjoy the use of our exclusive lounges".

What is this supposed to mean? I am an OW Emerald traveling and transiting in CX J!
This is specific to the Arrivals lounge admittance policy.
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Old Dec 5, 2016, 11:19 pm
  #939  
 
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Originally Posted by sxc
This is specific to the Arrivals lounge admittance policy.
I always wondered,would they actually refuse admittance if your transit is under 4 hours? I obviously understand that one would be better off using departure lounges,but I am just curious would they turn you away,or is it simply for guidance purposes?
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Old Dec 6, 2016, 3:54 am
  #940  
 
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Originally Posted by Justinus
Sorry, if this has been answered. I found a weird information on the CX website: "First and Business Class passengers, Gold tier Marco Polo Club members or above and Emerald members of the oneworld alliance who are in transit for 4 hours or more can enjoy the use of our exclusive lounges".

What is this supposed to mean? I am an OW Emerald traveling and transiting in CX J!
Not sure about this but I have been proactively offered use of the arrival lounge as GO on various O&D itineraries ending at HKG
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Old Dec 6, 2016, 4:04 am
  #941  
 
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Originally Posted by CXFlyerBoy
Not sure about this but I have been proactively offered use of the arrival lounge as GO on various O&D itineraries ending at HKG
This is exactly how it should be!
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Old Dec 6, 2016, 4:04 am
  #942  
 
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Originally Posted by flyaxa
How has congestion in the HKG Arrivals lounge been of late? Arriving midweek around 06:00 and would like to grab a quick shower but can't really wait an extra 30 minutes in a queue.
5:30 to 5:45 is when it starts to get busy. This is where the boatload of EU and NA arrivals pour in. Was there at 5:10 after clearing CX659 and was first in the lounge.
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Old Dec 19, 2016, 6:29 pm
  #943  
 
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CX uses Qantas first class lounge at LAX. I will be flying CX first class from LAX to HKG. I was told by CX phone agent I can invite a guest to the Qantas first class lounge even though my guest will be on United Airlines flight.

Is this true? has anyone done this before?

On the Qantas First class lounge lax website it states one guest can be invited if traveling on the same carrier and flight.
metoo is offline  
Old Dec 19, 2016, 10:17 pm
  #944  
 
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Originally Posted by metoo
CX uses Qantas first class lounge at LAX. I will be flying CX first class from LAX to HKG. I was told by CX phone agent I can invite a guest to the Qantas first class lounge even though my guest will be on United Airlines flight.

Is this true? has anyone done this before?

On the Qantas First class lounge lax website it states one guest can be invited if traveling on the same carrier and flight.
You can guest one person into the QF F lounge (or any oneworld F lounge) as a oneworld emerald but that person has to be flying a oneworld flight.
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Old Dec 19, 2016, 11:13 pm
  #945  
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Originally Posted by Col Ronson
You can guest one person into the QF F lounge (or any oneworld F lounge) as a oneworld emerald but that person has to be flying a oneworld flight.
The OP is flying F. It would depend on CX's guest policy. If they allow you to take one guest, without restrictions, the CX policy will override the lounge policy. (CX would arrange payment as appropriate with the lounge operator.)

But I'm not sure if the CX agent was correct.
LHR/MEL/Europe FF is offline  


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