Transfer Avios (Iberia Plus) to Avios (BA)
Nov 23, 2011, 12:46 pm
#16
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,214
When I go to combine my Avios, I just get an Executive Club home page window nested inside another one.
Dec 13, 2011, 10:05 am
#17
Join Date: Apr 2007
Location: Murcia, Spain
Programs: AADVANTAGE, Iberia Plus, BA Exec Blue, Hertz #1Gold, HHonors Gold, AS, Paradores Amigos
Posts: 505
I have tried to combine Iberia points into my BAEC account but there no longer seems to be any way to do this.
On the BA pages, no option exists. On Iberia account pages the "combine" buttons produces a blank page.
Has anyone recently succeeded in doing this? I have Emailed BAEC and, if/when I get a response, I'll post it here.
On the BA pages, no option exists. On Iberia account pages the "combine" buttons produces a blank page.
Has anyone recently succeeded in doing this? I have Emailed BAEC and, if/when I get a response, I'll post it here.
Dec 13, 2011, 10:14 am
#18
Join Date: Sep 2009
Posts: 2,833
I have tried to combine Iberia points into my BAEC account but there no longer seems to be any way to do this.
On the BA pages, no option exists. On Iberia account pages the "combine" buttons produces a blank page.
Has anyone recently succeeded in doing this? I have Emailed BAEC and, if/when I get a response, I'll post it here.
On the BA pages, no option exists. On Iberia account pages the "combine" buttons produces a blank page.
Has anyone recently succeeded in doing this? I have Emailed BAEC and, if/when I get a response, I'll post it here.
2. Select "Manage My Account"
3. Select "Combine My Avios"
4. Enter your Iberia Plus account number and password.
Dec 13, 2011, 12:08 pm
#19
Join Date: Apr 2007
Location: Murcia, Spain
Programs: AADVANTAGE, Iberia Plus, BA Exec Blue, Hertz #1Gold, HHonors Gold, AS, Paradores Amigos
Posts: 505
Thank you again for the help.
Dec 16, 2011, 12:49 pm
#21
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
When I try to move Iberia Avios to BA Avios on BA site by combining Avios it says it does not recognise my Iberia log in yet I can log onto Iberia ok via the Iberia website. Getting a big sick of this Avios...the BA Exec Club says please contact us as they dont recognise IB login...how do I contact them and why cant the IB password and number not be recognised by BA exec club...
Dec 16, 2011, 12:51 pm
#22
Join Date: Nov 2009
Location: BOS
Programs: BA Silver, Mucci
Posts: 5,289
When I try to move Iberia Avios to BA Avios on BA site by combining Avios it says it does not recognise my Iberia log in yet I can log onto Iberia ok via the Iberia website. Getting a big sick of this Avios...the BA Exec Club says please contact us as they dont recognise IB login...how do I contact them and why cant the IB password and number not be recognised by BA exec club...
Dec 16, 2011, 1:04 pm
#23
Join Date: Apr 2007
Location: Murcia, Spain
Programs: AADVANTAGE, Iberia Plus, BA Exec Blue, Hertz #1Gold, HHonors Gold, AS, Paradores Amigos
Posts: 505
Yes, make sure your Iberia PIN is numeric only.
Yep. So I managed to move my own Iberia points to my BA account, but I have failed miserably trying to move my partner's. I keep getting error, "???error.awaySchemeLogin.accountInactive??? For reference purposes, here is the transaction id: CMA-1100043050.260283"
I sent this on to BAEC customer service but they have come back and said they cannot help via Email could I call my local BAEC? To be honest, can't be bothered for the 900 points involved unless someone has any idea about this error?
Thank you. I could not see that option for looking. Just one point. My IBERIA "PIN" was alpha and the BA site would not let me log in with that. So I went to my IBERIA account at iberia.es and changed my PIN to a numeric code. I could then log in on the BA website and combine my Iberia points into my BA account.
I sent this on to BAEC customer service but they have come back and said they cannot help via Email could I call my local BAEC? To be honest, can't be bothered for the 900 points involved unless someone has any idea about this error?
Dec 16, 2011, 1:59 pm
#25
formerly frankdjs
Join Date: Mar 2004
Location: Approach to LCY, aka Canary Wharf London
Programs: BA EC Gold
Posts: 151
I had the same error
Yes, make sure your Iberia PIN is numeric only.
Yep. So I managed to move my own Iberia points to my BA account, but I have failed miserably trying to move my partner's. I keep getting error, "???error.awaySchemeLogin.accountInactive??? For reference purposes, here is the transaction id: CMA-1100043050.260283"
I sent this on to BAEC customer service but they have come back and said they cannot help via Email could I call my local BAEC? To be honest, can't be bothered for the 900 points involved unless someone has any idea about this error?
Yep. So I managed to move my own Iberia points to my BA account, but I have failed miserably trying to move my partner's. I keep getting error, "???error.awaySchemeLogin.accountInactive??? For reference purposes, here is the transaction id: CMA-1100043050.260283"
I sent this on to BAEC customer service but they have come back and said they cannot help via Email could I call my local BAEC? To be honest, can't be bothered for the 900 points involved unless someone has any idea about this error?
They will then fix something which went wrong in transferring the balance to avios. This worked for the me in both cases.
Good luck!
Dec 19, 2011, 7:23 am
#27
Join Date: Oct 2008
Location: EDI, & wherever work takes me
Programs: Carlson Club Concierge, BAEC Gold, LH M&M *S, Marco Polo Gold
Posts: 65
When I do this it only appears to allow me to transfer Avios from BA to Iberia, not the other way. I have a BA household account but don't want to split it if not absolutely necessary as I will then have to wait 6 months before re-establishing it, also some earlier posts seem to suggest this does not work anyway. Any other ideas how I can make the transfer?
Dec 19, 2011, 8:04 am
#28
FlyerTalk Evangelist
Join Date: Aug 2007
Location: UK
Posts: 10,709
When I do this it only appears to allow me to transfer Avios from BA to Iberia, not the other way. I have a BA household account but don't want to split it if not absolutely necessary as I will then have to wait 6 months before re-establishing it, also some earlier posts seem to suggest this does not work anyway. Any other ideas how I can make the transfer?
It should work with a BA household account.
Dec 19, 2011, 8:17 am
#29
Join Date: Oct 2008
Location: EDI, & wherever work takes me
Programs: Carlson Club Concierge, BAEC Gold, LH M&M *S, Marco Polo Gold
Posts: 65
IB acount is about 4 months old - I waited until it was over 3 months before making the transfer based on an earlier attempt to transfer the Avios.
Update: have contacted customer help at BAEC, they also couldn't make the transfer from Iberia to BAEC and weren't able to offer much help other than say try speaking to Iberia, so am now going down that route.
Not exactly feeling a great deal of satisfaction with this combine my Avios process at the moment 
Update: have contacted customer help at BAEC, they also couldn't make the transfer from Iberia to BAEC and weren't able to offer much help other than say try speaking to Iberia, so am now going down that route.
Not exactly feeling a great deal of satisfaction with this combine my Avios process at the moment
Dec 21, 2011, 5:18 am
#30
Join Date: Oct 2008
Location: EDI, & wherever work takes me
Programs: Carlson Club Concierge, BAEC Gold, LH M&M *S, Marco Polo Gold
Posts: 65
I have now contacted Iberiaplus first by email and then by phone. They are categoric that since my BAEC account is a household account Avios can only be transferred from BAEC to Iberiaplus ! 
I can see no logic for treating household accounts differently in this respect and I really don't want to have to break up the household account for 6 months before I can re-establish it just to effect the combination of my Avios. Is there any BA insider that can advise on any way round this?
I can see no logic for treating household accounts differently in this respect and I really don't want to have to break up the household account for 6 months before I can re-establish it just to effect the combination of my Avios. Is there any BA insider that can advise on any way round this?