Jan 6, 2019, 2:14 pm
Last edit by: JDiver
ARCHIVE: 2017 HELP DESK: MileSAAver / SAAver Award Availability - Help, Assistance & Discussion
The current thread can be read here.
The current thread can be read here.
Some of you might have found your thread merged into this "consolidated" thread. If your desire is to become thoroughly familiar with the knowledge that has been accumulated about the process for acquiring MileSAAver awards feel free to read this entire thread. If you only want the assistance from those who have the knowledge your request has been merged at the end. Feel free to wait for a forthcoming answer.
If you have reached this thread by using the search process you have the same choices as above. Read the thread and become knowledgeable or post at the end and wait for a forthcoming answer.
thanks
~magic111
If you have reached this thread by using the search process you have the same choices as above. Read the thread and become knowledgeable or post at the end and wait for a forthcoming answer.
thanks
~magic111
NOTE: for more detailed fare rules, see AA oneworld & Other Airline Partner Award information, rules (master thd)
Awards can generally be held for five days; five day extensions require continued availability of your flights and generating a new award booking and five day hold.
Though AA can start releasing awards 331 days from the desired flight date (even though some other airlines might make award seats available to their members 355 days out), it’s very likely award seats may be released a few days after that. If seats aren’t sold and Revenue Management algorithms signify slow sales, more seats might be released going forward.
Airlines that can be booked for award travel on aa.com
oneworld alliance airline partners other airline partners
oneworld alliance airline partners
- AA - American Airlines
- BA - British Airways (awards incur significant YQ surcharge)
- AY - Finnair
- IB - Iberia
- QF - Qantas
- QR - Qatar Airways
- RJ - Royal Jordanian Airlines
- S7 - S7 Airlines
- UL - Sri Lankan Airlines
- 9K - Cape Air (but only certain cities)
- TN - Air Tahiti Nui
- AS - Alaska Airlines
- EY - Etihad
- HA - Hawaiian Airlines
All others must be requested by telephone; see Note below.
NOTE: To search for partner awards, go to advanced search from the awards search or home page and select all airlines.
Full list of oneworld airline partners (and their affiliates)
- AA - American Airlines
- BA - British Airways (Cityflyer, Comair, OpenSkies, Sun-Air of Scandinavia)
- CX - Cathay Pacific (Dragonair)
- AY -Finnair (Flybe)
- IB - Iberia (Air Nostrum, Iberia Express)
- JL - Japan Airlines (JAL Express, J-Air, Japan Transocean Air)
- LA- LAN Airlines (LAN Argentina, LAN Ecuador, LAN Express, LAN Colombia, LAN Peru only, merging with JJ to LATAM)
- MH - Malaysia Airlines
- QF - Qantas Airways (QantasLink, Jetconnect)
- QR - Qatar Airways
- RJ - Royal Jordanian Airlines
- S7 - S7 Airlines (Globus) (excludes Siberia / far eastern Russia awards)
- UL - SriLankan Airlines
- JJ - TAM Airlines (merging with LA to LATAM)
When you do call, you might want to search for award space on the flights you want and tell the agent about those flights; sometimes AA agents won't find award seats unless they search by segment.
When using other airline web sites or tools to search for award availability, it’s best to do so by segment rather than by trip. E. g. BA May show availability SAN-LHR and LHR-AMS, but not SAN-AMS. And in some instances (EY, FJ, etc.) AA US may not see availability that AA Australia or New Zealand might see.
Full list of additional airline partners offering award redemptions
- TN - Air Tahiti Nui
- AS - Alaska Airlines/Horizon Air
- 9K - Cape Air
- EY - Etihad Airways
- FJ - Fiji Airways
- GF - Gulf Air
- HA - Hawaiian Airlines
NOTE: Ticketing charge
Effective February 16, 2015, a Reservations Ticketing Service Charge of $30.00 for domestic itineraries and $40.00 for international itineraries will be applied by AA Reservations when ticketing award reservations that can be booked on aa.com. The charge is waived for award reservations that cannot be booked on aa.com including reduced mileage awards, and for Executive Platinums. N.B. Executive Platinums booking award for non-EP will pay the service charges.
Code:
oneworld Partners Award Fare Codes First-Business-Economy -------------------------------------------------------- AA - American Airlines Z U T -------------------------------------------------------- AY – Finnair U X -------------------------------------------------------- BA – British Airways Z U X -------------------------------------------------------- CX – Cathay Pacific Z U T KA - DragonAir -------------------------------------------------------- IB – Iberia U X -------------------------------------------------------- JL – Japan Airlines (Intl) Z U T JL – Japan Airlines (Dom) Z D S -------------------------------------------------------- LATAM Group JJ - TAM Airlines O I X LA – LAN Chile Z U T XL - LAN Ecuador LP - LAN Peru 4M - LAN Argentina -------------------------------------------------------- MH - Malaysia Airlines P U X -------------------------------------------------------- QF - QANTAS Airways P U X -------------------------------------------------------- QR - Qatar Airways Z U X -------------------------------------------------------- RJ – Royal Jordanian U X -------------------------------------------------------- S7 – S7 Airlines U E -------------------------------------------------------- UL - SriLankan Airlines -------------------------------------------------------- Other Partners First Business Economy -------------------------------------------------------- FJ – Fiji Airways U X -------------------------------------------------------- TN – Air Tahiti Nui F for Business U for Economy -------------------------------------------------------- AS – Alaska Airlines A W -------------------------------------------------------- LY – El Al Israel P X E -------------------------------------------------------- EY - Etihad O I N -------------------------------------------------------- HA – Hawaiian Airlines D T --------------------------------------------------------
Other rules that may affect your awards:
Award Rules
American Airlines Awards are valid for travel on flights that are marketed and operated by AA (no codeshares). These awards can be booked online at AA.com.
oneworld and Other Airline awards are valid for travel on AA and any of its partner airlines, and can include travel on multiple partners. Many of these awards must be booked over the phone, and will not incur a Ticketing Service Charge (waived for EXPs in any case) if they cannot be booked online.
Up to four one-way awards can be booked on a single PNR. Codeshares are not bookable as Awards.
MPM or Maximum Permitted Miles: A Fare or award may not exceed the most direct routing by more than 25% (unless the fare routing includes a ticketed point deduction (essentially a miles allowance that extends MPM). See MPM / Maximum Permitted Mileage & Ticketed Point Deductions (merged threads).
Stopovers and Connections
Stopovers are no longer allowed on AA awards. Stopovers will require multiple awards.
Connections are limited to two connections / three flight segments for domestic awards, and three connections / four flight segments for international awards as of Aug 2017. Link
Domestic Connections must be under 4 hours for domestic flights, with some exceptions: "LIFO" (Last In - First Out connections are generally allowed.
Hawaii itinerary: Effective on 14 Jul 2014 on an all-AA-metal award itinerary, you now have up to 18 hours to connect when traveling to/from Hawaii. NOTE: Hawaii interisland connections must be separate awards and can not be included as part of a mainland-island award.
International Connections must generally not exceed 23:59 hours. Some leeway has occasionally been granted when connecting flights are not daily. If the itinerary includes an international flight, the rules for international connections apply. Link to these courtesy of JonNYC.
If there is a non-stop flight that departs after the 4h / 23h59m windows and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight. It may be difficult getting some agents to book this.
"Most Significant Carrier" rule: To price as a single award, AAdvantage requires the most significant carrier to publish a cash fare (non-constructed) between the origin and destination. Airline MSC (e.g. DFW-SFO-HKG-BKK, CX SFO-HKG is the prevailing or most significant carrier) would have to have a published fare from XXX to YYY that allows travel on all included airlines, and routing that you want. If the MSC only offers constructed fares between your desired origin and destination, AA will price this as two awards.
Constructed fares: Another rule disallows awards where the fare must be constructed (also referred to as "YY"): Using a partner, the trip will require two awards if the governing carrier (e,g. airline operating on the major route, such as transpacific carrier) doesn't publish a through fare that includes the award's proposed origin and destination that allows the carriers proposed.
See this thread about examples using TN.
Married Segment Logic - a prospective trip may be available when searching segment by segment, yet not be bookable through from origin to destination. When selling seats for through flights and the desired inventory is not available, you cannot opt to sell the flight point-to-point. If sold point-to-point, the error response MULTIPLE SEGMENTS FOR SAME FLIGHT - SELL AS ONE SEGMENT will be received, indicating this booking is not allowed. Overriding the error check by ending the PNR twice is not acceptable.
See Award with available segments not bookable? (Married Segment issues)
Award Rules
American Airlines Awards are valid for travel on flights that are marketed and operated by AA (no codeshares). These awards can be booked online at AA.com.
oneworld and Other Airline awards are valid for travel on AA and any of its partner airlines, and can include travel on multiple partners. Many of these awards must be booked over the phone, and will not incur a Ticketing Service Charge (waived for EXPs in any case) if they cannot be booked online.
Up to four one-way awards can be booked on a single PNR. Codeshares are not bookable as Awards.
MPM or Maximum Permitted Miles: A Fare or award may not exceed the most direct routing by more than 25% (unless the fare routing includes a ticketed point deduction (essentially a miles allowance that extends MPM). See MPM / Maximum Permitted Mileage & Ticketed Point Deductions (merged threads).
Stopovers and Connections
Stopovers are no longer allowed on AA awards. Stopovers will require multiple awards.
Connections are limited to two connections / three flight segments for domestic awards, and three connections / four flight segments for international awards as of Aug 2017. Link
Domestic Connections must be under 4 hours for domestic flights, with some exceptions: "LIFO" (Last In - First Out connections are generally allowed.
Hawaii itinerary: Effective on 14 Jul 2014 on an all-AA-metal award itinerary, you now have up to 18 hours to connect when traveling to/from Hawaii. NOTE: Hawaii interisland connections must be separate awards and can not be included as part of a mainland-island award.
International Connections must generally not exceed 23:59 hours. Some leeway has occasionally been granted when connecting flights are not daily. If the itinerary includes an international flight, the rules for international connections apply. Link to these courtesy of JonNYC.
If there is a non-stop flight that departs after the 4h / 23h59m windows and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight. It may be difficult getting some agents to book this.
"Most Significant Carrier" rule: To price as a single award, AAdvantage requires the most significant carrier to publish a cash fare (non-constructed) between the origin and destination. Airline MSC (e.g. DFW-SFO-HKG-BKK, CX SFO-HKG is the prevailing or most significant carrier) would have to have a published fare from XXX to YYY that allows travel on all included airlines, and routing that you want. If the MSC only offers constructed fares between your desired origin and destination, AA will price this as two awards.
Constructed fares: Another rule disallows awards where the fare must be constructed (also referred to as "YY"): Using a partner, the trip will require two awards if the governing carrier (e,g. airline operating on the major route, such as transpacific carrier) doesn't publish a through fare that includes the award's proposed origin and destination that allows the carriers proposed.
See this thread about examples using TN.
Married Segment Logic - a prospective trip may be available when searching segment by segment, yet not be bookable through from origin to destination. When selling seats for through flights and the desired inventory is not available, you cannot opt to sell the flight point-to-point. If sold point-to-point, the error response MULTIPLE SEGMENTS FOR SAME FLIGHT - SELL AS ONE SEGMENT will be received, indicating this booking is not allowed. Overriding the error check by ending the PNR twice is not acceptable.
See Award with available segments not bookable? (Married Segment issues)
Resources
Some airlines or areas have different, extra or special characteristics for securing awards. See
aa.com Basic (front page) vs Advanced Award Search Results (abbreviated results for front page search vs. Advanced award search)
AAdvantage awards to / from Australia, New Zealand link
AAdvantage awards to the Galápagos Islands, Ecuador link
AAdvantage awards on Air Tahiti Nui link
AAdvantage awards using British Airways incurring (avoiding) high fees link
AAdvantage award on Cathay Pacific (and Cathay Dragon) link
AAdvantage awards using Etihad Airways link
AAdvantage awards using Fiji Airways link
AAdvantage awards using Japan Airlines link
AAdvantage awards using Qantas Airways link
AAdvantage awards on S7 (Siberian) Airlines link
aa.com Basic (front page) vs Advanced Award Search Results (abbreviated results for front page search vs. Advanced award search)
AAdvantage awards to / from Australia, New Zealand link
AAdvantage awards to the Galápagos Islands, Ecuador link
AAdvantage awards on Air Tahiti Nui link
AAdvantage awards using British Airways incurring (avoiding) high fees link
AAdvantage award on Cathay Pacific (and Cathay Dragon) link
AAdvantage awards using Etihad Airways link
AAdvantage awards using Fiji Airways link
AAdvantage awards using Japan Airlines link
AAdvantage awards using Qantas Airways link
AAdvantage awards on S7 (Siberian) Airlines link
Awards assistance tools: Use at your own risk; may not be up to date. These are not recommendations.
- Check this oneworld interactive map and timetable by Innosked to see potential routes.
- British Airways Executive Club: You can sign up for British Airways Executive Club, Japan Airlines JAL Mileage Bank or Qantas Frequent Flyer to use their sites to find awards (look for the lowest level awards) you can't see on aa.com. BA in particular is prone to show "phantom" availability.
- Award booking services - list and reviews (FT thread)
- Award Nexus: It's easy to do your experiments for some free browsing (click "more signup options" under the green Purchase button to sign up with your FlyerTalk login info). You might want to run each segment rather than origin to destination.
...Award Nexus is free (up to a point) for FlyerTalk users. Click "more signup options" under the green Purchase button to sign up for free as a FlyerTalk member.
What I like about Award Nexus is it has a much nicer user interface than BA and lets you choose whether to search through BA and/or QF, and as you can see each of those may give somewhat different results.
The "cost" to do all these searches once was a total of 12 points, and you get 200 points free when you signup, and then every 90 days you can reload 100 more points for free (once you're below 10 points). So that gives an idea of how many searches could do free...
- AwardAce: Compare Award Redemptions Across Airlines In Seconds
- AwardHacker: "a tool we build to tell you how to travel with the least miles"
- Award Nexus: which can search availability but can't determine cost, with FT member free limited use
- Economical Excursionist's Tools: compare Frequent Flyer Mile Redemptions
- ExpertFlyer is a common tool used on FT. There is a $99.99 annual fee, monthly fee and five day trial
- Great Circle Mapper is useful for calculating distance and MPM (Maximum Permitted Mileage)
- You can try PEX+ (currently in beta), which will even tell you how many miles you'll need, though it draws data from aa.com and S7 so it can't reveal awards that can not be seen on those sites.
- Travel Codex Award Maximiser commercial blog
Also see:
aa.com Basic (front page) vs Advanced Award Search Results
Phantom / false AA award availability with AA partners (consolidated)
oneworld and Other Airline (Partner) Awards info, rules 2014 on
Help with British Airways / BA surcharge / YQ (AA award on BA, consolidated) (Awards using BA incur significant "YQ" surcharges.)
UK APD / Air Passenger Duty charged for UK departures[/quote] (Flights originating in the UK other than INV or BFS - or connections 24:00 or over - incur UK Air Passenger Duty excise taxes.)
MileSAAver / SAAver award reduction / scarcity >= Aug 2011 onward (consolidated)
Older posts from 2017 have been archived to: this archive thread
Older posts from 2016 have been archived to: this archive thread
Older posts through 2015 have been archived to: this archive thread
ARCHIVE: 2017 HELP DESK: MileSAAver / SAAver award questions, assistance
Apr 18, 2017, 7:25 am
#376
Join Date: Apr 2017
Posts: 2
Redeem points to Europe. Nothing available!!
Hello. I am trying to go from Philadelphia to Munich this summer using AA points but nothing is available unless I want to pay double the points. I also tried alternate airports (London/Berlin/Prague...etc) and still no luck. Outbound is fine-it's the inbound that is the problem. I can transfer once but more than that would be hard as I'm traveling alone with two young children. Dates are flexible but July is ideal. Anyone have any ideas? Thanks!!!!
Apr 18, 2017, 7:38 am
#377
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec, AA Plat
Posts: 2,274
Welcome to the new AA.
Apr 18, 2017, 7:44 am
#378
Join Date: Jan 2011
Location: CLT
Programs: AA EXP
Posts: 866
Already discussed ad nauseum in this thread: http://www.flyertalk.com/forum/ameri...iscussion.html
As bchandler02 already said...welcome to the new AA. And, welcome to flyertalk!
As bchandler02 already said...welcome to the new AA. And, welcome to flyertalk!
Apr 18, 2017, 7:46 am
#379
Join Date: Oct 2006
Programs: AA EXP
Posts: 1,635
Since you are looking for 3 saver tickets in July, it is understandable that you are having difficulty. You might want to search for two tickets and see if you can book that. Then you would only need to book one at the anytime rate. Also, call AA because some airlines like Iberia don't show up online - so an agent might be able to find availability that you don't see online. Good luck!
Apr 18, 2017, 8:05 am
#380
Join Date: Oct 2015
Location: BNA
Programs: UA 1K
Posts: 766
This is peak season to the most popular destinations. You've waited too long if you want sAAver level tickets. For my family's tickets to Europe this summer, I booked them last August! Although business sAAVer from BCN opened just last month (got 4!).
Options:
1) Expand your range or airports. ZRH seems to be easier than others. BCN too.
2) Try Iberia, as suggested above. Finnair?
3) Roll the dice and book last second.
4) Set alerts for T inventory on Expert Flyer.
5) Book last minute, inventory space seems to open.
Options:
1) Expand your range or airports. ZRH seems to be easier than others. BCN too.
2) Try Iberia, as suggested above. Finnair?
3) Roll the dice and book last second.
4) Set alerts for T inventory on Expert Flyer.
5) Book last minute, inventory space seems to open.
Apr 18, 2017, 9:46 am
#381
Join Date: Apr 2017
Posts: 2
Thanks everyone. I have been trying for months. Last year I flew United and didn't have any trouble finding a flight. AA seems to be a bit harder. I will try everyone's suggestions. Thanks again!
Apr 18, 2017, 4:22 pm
#382
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
Frequently BA has saver award tickets (flying via LHR), BUT they add a hefty fuel surcharge negating the value of the SAAVER award.
Apr 18, 2017, 6:11 pm
#383
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Hello. I am trying to go from Philadelphia to Munich this summer using AA points but nothing is available unless I want to pay double the points. I also tried alternate airports (London/Berlin/Prague...etc) and still no luck. Outbound is fine-it's the inbound that is the problem. I can transfer once but more than that would be hard as I'm traveling alone with two young children. Dates are flexible but July is ideal. Anyone have any ideas? Thanks!!!!
Apr 18, 2017, 6:48 pm
#384
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Be sure to read the Wikipost at the top of the page for additional information.
Apr 18, 2017, 10:33 pm
#385
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Here is a suggestion but I am not sure if AA routing rules permit it or not.
In the past Canada is the same as US, but now Canada is split off to a different "region" so I am not sure if this would work or not...
There is ample availability on Jet Airways (9W) between AMS and YYZ. It is fairly easy to get from MUC to AMS with LCC options and Train options. From YYZ you could fly back to US.
You can find 9W availability on DL site as 9W also is a partner of DL which shows all its partners' availability online. Once you find that, call AA and ask the agent to price out AMS-YYZ-US (your home airport) and see if that is priced at one single award or two.
Apr 19, 2017, 2:56 am
#386
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,661
Point of reference. Booked business class Cathay Pacific JFK-HKG-BKK end of June via AA award - 70,000 miles and $. Searched via British Airways site with on again / off again availability. Called AA customer service to book and initially received an no availability response. I asked the customer service agent to search MCI-BKK out of curiosity. A few minutes passed and the agent indicated the Cathay Pacific flight is now available. I noted partner availability is only determined via a call; and the agent indicated multiple calls. Booked Southwest via award travel the day prior MCI-LGA. Booked IC Barclay via IHG Chase free night. Separate ticket is a concern and so the 24 hours between tickets. And oddly enough I did not find the noted Cathay Pacific availability elsewhere. Overall pleased. Not pleased with the lack of domestic availability on AA, though. Creativity with booking is important with booking award travel. And the ticket issues 24 hours later. Seat selection accomplished via Cathay Pacific site without issue.
Last edited by view-with-a-room; Apr 19, 2017 at 3:10 am
Apr 19, 2017, 1:14 pm
#387
Join Date: Dec 2008
Location: N/A
Programs: UA AA and more
Posts: 353
Flying SFO-TLV transpac
Looking on BA I see availability on Cathay for SFO-HKG-TLV, but AA doesn't seem to have such award as the fine prints says that NA<->ME is only transatlantic.
Cathay inventory doesn't show on aa.com anyway. Any ideas how to make this happen? (I mean, obviously I'll call, but trying to prep here...).
Thanks
Cathay inventory doesn't show on aa.com anyway. Any ideas how to make this happen? (I mean, obviously I'll call, but trying to prep here...).
Thanks
Apr 19, 2017, 1:37 pm
#388
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Looking on BA I see availability on Cathay for SFO-HKG-TLV, but AA doesn't seem to have such award as the fine prints says that NA<->ME is only transatlantic.
Cathay inventory doesn't show on aa.com anyway. Any ideas how to make this happen? (I mean, obviously I'll call, but trying to prep here...).
Thanks
Cathay inventory doesn't show on aa.com anyway. Any ideas how to make this happen? (I mean, obviously I'll call, but trying to prep here...).
Thanks
Apr 20, 2017, 8:34 am
#389
Join Date: Aug 2015
Posts: 10
redeeming points one way to venice from mia
we did this last year to the uk and learned alot like paying aa for help which is $50. we take ships back to florida . has the 50,000 points for business class gone up? we want to go from mia to venice italy in december. is there advice on the proper method or best way to book, paying less taxes? we have about 100,000 points now for two of us. when should we book? thanks
Apr 20, 2017, 8:52 am
#390
Join Date: Jul 2001
Posts: 3,975
One question that comes to mind: are you determined to fly to Venice airport, or could you take AA's Miami-Milan (MXP) non-stop, and then a train connection through Milano Centrale? Four hours total train time. That would make the flight planning easier. Book now if you find availability with miles and are sure you'll make the trip.