Jan 4, 2017, 7:30 pm
Last edit by: Calchas
Welcome to the Alaska Airlines Flame-Free Q&A Thread for 2017!
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
2017 Alaska Airlines *FLAME-FREE* Q&A thread: all welcome, new and old!
Aug 13, 2017, 11:46 am
#1142
Join Date: May 2014
Posts: 1,868
SEA-SLC 19 Sep / SLC-SFO 26 Sep - 5k
SEA-BOI 19 Sep / BOI-SFO 26 Sep - unavailable any dates
SEA-SUN 19 Sep / SUN-SFO 26 Sep - unavailable any dates
SFO-SLC 19 Sep / SLC-LAX 26 Sep - 5k
SFO-BOI 19 Sep / BOI-LAX 26 Sep - unavailable any dates
SFO-SUN 19 Sep / SUN-LAX 26 Sep - unavailable any dates
It's not actually a huge deal - when travelling with two people, it's still much better to drive six hours round trip than pay $360 for the DL hop from TWF to SLC, but I'd sure like to know WHY it's not working, so that I'll stop trying =p
Aug 13, 2017, 12:09 pm
#1143
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
As near as I can tell, it's like that for all city pairs. For instance:
SEA-SLC 19 Sep / SLC-SFO 26 Sep - 5k
SEA-BOI 19 Sep / BOI-SFO 26 Sep - unavailable any dates
SEA-SUN 19 Sep / SUN-SFO 26 Sep - unavailable any dates
SFO-SLC 19 Sep / SLC-LAX 26 Sep - 5k
SFO-BOI 19 Sep / BOI-LAX 26 Sep - unavailable any dates
SFO-SUN 19 Sep / SUN-LAX 26 Sep - unavailable any dates
It's not actually a huge deal - when travelling with two people, it's still much better to drive six hours round trip than pay $360 for the DL hop from TWF to SLC, but I'd sure like to know WHY it's not working, so that I'll stop trying =p
SEA-SLC 19 Sep / SLC-SFO 26 Sep - 5k
SEA-BOI 19 Sep / BOI-SFO 26 Sep - unavailable any dates
SEA-SUN 19 Sep / SUN-SFO 26 Sep - unavailable any dates
SFO-SLC 19 Sep / SLC-LAX 26 Sep - 5k
SFO-BOI 19 Sep / BOI-LAX 26 Sep - unavailable any dates
SFO-SUN 19 Sep / SUN-LAX 26 Sep - unavailable any dates
It's not actually a huge deal - when travelling with two people, it's still much better to drive six hours round trip than pay $360 for the DL hop from TWF to SLC, but I'd sure like to know WHY it's not working, so that I'll stop trying =p
Aug 13, 2017, 12:23 pm
#1144
Join Date: May 2014
Posts: 1,868
All good, though, I discovered that I can get BOI-XXX-SLC to work as a one way award (what?? why??) and may end up doing that combined with one way car rentals - quite a lot easier than daisychaining multiple trips together with long 'stopovers' back home. Makes cancelling a single trip viable as well, which is pretty valuable to me.
Aug 14, 2017, 4:00 am
#1145
Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,464
Do Alaska get access to fewer seats on Cathay compared to oneworld partners? I am looking at HKG-DXB and both BA and QF are showing availability, but Alaska agents can't see anything.
Thoughts?
Thoughts?
Aug 14, 2017, 7:26 am
#1146
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Here is the Cathay award thread. Lots of posts about the phenomena.
http://www.flyertalk.com/forum/alask...017-later.html
Aug 14, 2017, 10:26 pm
#1148
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,832
By the rules, no. The exception is on award tickets booked with miles from a Gold account. But for revenue tickets, only the Gold gets the free changes within 60 days, even for a companion on the same PNR There have been reports that some have gotten the change fee waived for their non-status companion by phoning in and asking but I wouldn't count on it and I have always been charged for my companion's changes.
Aug 15, 2017, 4:00 pm
#1149
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Aug 15, 2017, 9:42 pm
#1151
Join Date: May 2017
Location: Alaska
Programs: AS MVPG
Posts: 131
My wife was able to get a son's ticket changed that involved GGUs by calling reservations. The call took a long time because the agent contacted Customer Care to get approval, keeping the upgrades intact for the new dates. No fees for the change and it was less than 60 days. I was able to change ours at no cost, but we're both golds.
Aug 16, 2017, 9:11 am
#1153
Join Date: Oct 2006
Posts: 734
Is there a way to see on the Alaska web site which terminal my San Francisco flight leaves from? Under "flight status" for whatever reason it shows my arrival gate in Portland but just says "San Francisco"under departure city. Thank you!
Aug 16, 2017, 9:44 am
#1154
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,832
Did you use a companion code when you booked this? If so, and if it is the companion's ticket that you want to change (not the primary traveller), this can be done but you will pay any applicable change fees.
Aug 16, 2017, 12:16 pm
#1155
Join Date: Aug 2015
Location: USA
Programs: AS MVPG 75K, AC SE
Posts: 346
Are you talking about changing the passenger completely? As in the person you originally booked can no longer travel and you want someone else to go in their place? If so, you cannot do this as tickets are non-transferrable. Even if it is to someone with the same last name.
Did you use a companion code when you booked this? If so, and if it is the companion's ticket that you want to change (not the primary traveller), this can be done but you will pay any applicable change fees.
Did you use a companion code when you booked this? If so, and if it is the companion's ticket that you want to change (not the primary traveller), this can be done but you will pay any applicable change fees.
Same last name won't help (and won't hurt).