Air Berlin compensation?
Sep 2, 2017, 9:13 am
#16
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
The 60 days is actually measured from the date the goods or services were expected to be provided or the card holder learned of that the goods or services would not be provided.
This is especially important for air tickets which are often purchased well in advance. Nonetheless, the 60 days starts when the consumer learns that the service will not be provided. Thus, waiting for the date of the flight if one was notified 3 months prior, may not work.
Some issuers provide longer time-frames, but that is as a matter of customer service not legal requirement.
This is especially important for air tickets which are often purchased well in advance. Nonetheless, the 60 days starts when the consumer learns that the service will not be provided. Thus, waiting for the date of the flight if one was notified 3 months prior, may not work.
Some issuers provide longer time-frames, but that is as a matter of customer service not legal requirement.
