Originally Posted by
Often1
The 60 days is actually measured from the date the goods or services were expected to be provided or the card holder learned of that the goods or services would not be provided.
This is especially important for air tickets which are often purchased well in advance. Nonetheless, the 60 days starts when the consumer learns that the service will not be provided. Thus, waiting for the date of the flight if one was notified 3 months prior, may not work.
Some issuers provide longer time-frames, but that is as a matter of customer service not legal requirement.
How does your interpretation of the 60 days fit in with 15 USC 1666 (a) which states it is measured from statement date not the date the obligor (cardholder) discovers the billing error (in the form of services not delivered)? Were there any precedents set expanding the interpretation of this section?