Upgrades to J
May 22, 2000 | 5:01 am
#1
Original Poster
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat | TalkBoard Founding Member
Posts: 8,969
Upgrades to J
Called today for travel in two weeks from LHR to YYZ and back. On the 1st leg got my 2nd choice of flight time and on the 2nd leg got my first choice. Both H fares to J.
Couldn't have been easier. Would have expected upgrades on LHR-YYZ to be impossible to come by.
Dorian
[This message has been edited by Dorian (edited 05-22-2000).]
Couldn't have been easier. Would have expected upgrades on LHR-YYZ to be impossible to come by.
Dorian
[This message has been edited by Dorian (edited 05-22-2000).]
May 22, 2000 | 6:42 am
#3
Original Poster
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat | TalkBoard Founding Member
Posts: 8,969
Called the FRA CTO to issue the tickets. Less than a 1 minute phone call.
If AC gets more efficient they are going to have to use telepathy.
DOrian
If AC gets more efficient they are going to have to use telepathy.
DOrian
May 22, 2000 | 7:06 am
#4
Join Date: Mar 1999
Location: Winnipeg Canada, Cambridge England. CP - EP (R.I.P.) formerly AC-SE now lower than the lowest low.
Posts: 828
I've booked and upgraded 3 sets of returns on AC, YWG - LHR - YWG, no problems with upgrades as now my travel agent can 1) Search for availability in "C" class, 2) book me in economy on an Apex fare and 3) immediatly upgrade me and 4) do the seat alocation. Altogether far simpler than having to call an elite centre. The biggest problem is that the AC computers dont recognise my CPplus number and they have to phone Cp to check me out, but this does not seem to effect the time for the miles to register on my account which was 4 days last time.
Stewart.
Stewart.
May 23, 2000 | 8:52 am
#6
Join Date: Feb 2000
Location: Oakville, Ont, Canada
Posts: 407
Dorian - You are indeed lucky. I called two weeks in advance for a LHR-YYZ flight (May 19, AC 859) and was unable to get into the front cabin. This was despite my Elite status, and the fact that I was paying for for the seat, not using a certificate!
This brings up a question in my mind that maybe someone can help me with. What is the priority for the waitlists? Do revenue customers come first in order of status, or is it by status first regardless of revenue or not?
It seems to me that the people paying should have priority over those using certificates. What do others think?
This brings up a question in my mind that maybe someone can help me with. What is the priority for the waitlists? Do revenue customers come first in order of status, or is it by status first regardless of revenue or not?
It seems to me that the people paying should have priority over those using certificates. What do others think?
May 23, 2000 | 9:21 am
#7
Original Poster
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat | TalkBoard Founding Member
Posts: 8,969
Paying customers come first...no question about it.
Even even goes as far to check WHICH Super Elite gets upgraded @ the gate first...by who paid more for their ticket!! Had that happen to me!
Dorian
Even even goes as far to check WHICH Super Elite gets upgraded @ the gate first...by who paid more for their ticket!! Had that happen to me!
Dorian
May 25, 2000 | 9:55 am
#8
Join Date: Feb 2000
Location: Vancouver, British Columbia
Posts: 3,373
Waitlists (either for sale or for upgrades) are status based.
An SE trumps an E on the waitlist to buy a seat if it opens up, even if the E got onto the list first.
But a revenue passenger paying for J trumps an SE waiting for an upgrade to C.
An SE trumps an E on the waitlist to buy a seat if it opens up, even if the E got onto the list first.
But a revenue passenger paying for J trumps an SE waiting for an upgrade to C.