Experience VX First Class around America
#1
Original Poster
Join Date: May 2008
Location: MEL
Programs: QF OWE, HH D, HGP D, Starriott Plat, AA/LM/SQ/VA/QF/AS/BA
Posts: 251
Experience VX First Class around America
Hi all
I've just returned to Australia after my North America trip. Within the USA, my flights were spread over almost 4 weeks as follows:
1. SFO -> LAS
2. LAS -> SFO
3. SFO -> SEA
4. SEA -> SFO
5. SFO -> JFK
6. IAD -> LAX
I was seated in First Class for all flights at 2A. Overall, my experience with VX was FANTASTIC. Particular highlights were:
- First Class seats were exceptional. The best I have ever sat in for a domestic flight in America or Australia.
- The service was pretty good, especially on board. The flight attendants were friendly, always willing to get me more drinks and made me feel very welcome and comfortable.
- The price of the First Class when I purchased my tickets made this incredibly good value.
- The food was nice, and drinks always a plenty.
- Check-in at most airports was a breeze, well presented and spacious. I was processed either immediately or within 2 minutes. At IAD for example, the lines for the other airlines went out the door without any movement for long periods of time. They would have been over an hour long.
I truly believe VX has redefined a new level of domestic travel with its new First Class service. Loads were about 70-80% on the West Coast, however flights to/from East/West coast were at capacity. I did frequent the Virgin Atlantic Clubhouse in SFO before my flight to LAS which was nice and made sure I got value for my dosh by turning up 2 hours prior to departure and absorbing as much food and drinkies as possible The Clubhouse was nice, albeit a little small, however the staff didn't seem very interested. Still, $40 well spent.
The only issue I experienced on a couple of occasions upon collecting my luggage was that the local airports didn't seem to prioritise First Class luggage. I suspect this is out of VX's control.
All in all, I am extremely pleased I chose to fly with VX and will do so again on my next visit to the States. Australian airlines could learn a lot from VX.
BTW, thanks for all your advice and posts on this forum. I used it to guide me in my ariline decision and other matters. If anyone has any questions relating to my trip or anything else, please post away and I'll get back to you!
Regards
Gold Member
I've just returned to Australia after my North America trip. Within the USA, my flights were spread over almost 4 weeks as follows:
1. SFO -> LAS
2. LAS -> SFO
3. SFO -> SEA
4. SEA -> SFO
5. SFO -> JFK
6. IAD -> LAX
I was seated in First Class for all flights at 2A. Overall, my experience with VX was FANTASTIC. Particular highlights were:
- First Class seats were exceptional. The best I have ever sat in for a domestic flight in America or Australia.
- The service was pretty good, especially on board. The flight attendants were friendly, always willing to get me more drinks and made me feel very welcome and comfortable.
- The price of the First Class when I purchased my tickets made this incredibly good value.
- The food was nice, and drinks always a plenty.
- Check-in at most airports was a breeze, well presented and spacious. I was processed either immediately or within 2 minutes. At IAD for example, the lines for the other airlines went out the door without any movement for long periods of time. They would have been over an hour long.
I truly believe VX has redefined a new level of domestic travel with its new First Class service. Loads were about 70-80% on the West Coast, however flights to/from East/West coast were at capacity. I did frequent the Virgin Atlantic Clubhouse in SFO before my flight to LAS which was nice and made sure I got value for my dosh by turning up 2 hours prior to departure and absorbing as much food and drinkies as possible The Clubhouse was nice, albeit a little small, however the staff didn't seem very interested. Still, $40 well spent.
The only issue I experienced on a couple of occasions upon collecting my luggage was that the local airports didn't seem to prioritise First Class luggage. I suspect this is out of VX's control.
All in all, I am extremely pleased I chose to fly with VX and will do so again on my next visit to the States. Australian airlines could learn a lot from VX.
BTW, thanks for all your advice and posts on this forum. I used it to guide me in my ariline decision and other matters. If anyone has any questions relating to my trip or anything else, please post away and I'll get back to you!
Regards
Gold Member
#2
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,453
Australian airlines could learn a lot from VX.
http://www.time.com/time/magazine/ar...731888,00.html
Virgin's airlines operate more like a loose regional federation, connected by the Virgin brand (an extension of Branson's lighthearted persona in a red-and-purple color scheme) but otherwise owned and operated independently. Each has its own business model--different services for different customers in a different set of cities--but they can work together as needed. Virgin Atlantic, V Australia and Virgin America, for example, plan to share a first-class lounge at LAX and thus reduce overhead. Virgin America, V Australia and Virgin Blue can decide on a whim to allow some of their flight attendants to trade cities for a year or compare notes--as their CEOs did during lunch with Branson in Los Angeles--on in-flight-ordering software or customer feedback on the latest Embraer jets. Coordinated online booking among the airlines is the next logical step. The lesson? When your brand transcends borders, building a global network can be as easy as talking across the patio table.
#3
Join Date: Aug 2007
Programs: VX, UA 2P
Posts: 968
That's interesting- do you include the Australian Virgin airlines in that? How would you compare VX to them in F? Theoretically, Virgin America and Virgin Australia can work together to some extent, as was pointed out in Time's article on Branson (second page):
http://www.time.com/time/magazine/ar...731888,00.html
http://www.time.com/time/magazine/ar...731888,00.html
IMO - VX is much nicer, but DJ has a similar attitude and low pricing.
I guess the closest comparison to DJ in the US I could make would be SouthWest...
#4
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,453
Ah, I was looking at the V Australia site, which DOES have Business class, so I figured the domestic airline has something other than coach as well.
I guess Southwest would have to have two-class seating if it ever went to flying TATL/TPAC routes (though that would have to be one LOOOOONG range 737.)
I guess Southwest would have to have two-class seating if it ever went to flying TATL/TPAC routes (though that would have to be one LOOOOONG range 737.)
#5
Join Date: Aug 2007
Programs: VX, UA 2P
Posts: 968
#6
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,453
Not without sedatives, no.
I took my first trip to Europe in coach this year (LH PDX-FRA). I don't fit well into 17 inch coach seats (broad shoulders), and I have horrible times sleeping on planes without the aid of sedatives, but I was OK until about hour 6 or so of the return trip, where I actually started getting mildly claustrophobic and had to go out of my seat for a while- not quite full panic attack but to the point of "I'm about to scream my head off- why aren't we there yet?"
The lesson I learned is to save up those FF miles for business class seats on 10 hour flights...
I took my first trip to Europe in coach this year (LH PDX-FRA). I don't fit well into 17 inch coach seats (broad shoulders), and I have horrible times sleeping on planes without the aid of sedatives, but I was OK until about hour 6 or so of the return trip, where I actually started getting mildly claustrophobic and had to go out of my seat for a while- not quite full panic attack but to the point of "I'm about to scream my head off- why aren't we there yet?"
The lesson I learned is to save up those FF miles for business class seats on 10 hour flights...