Changes to Comp MCS Upgrades?
Mar 8, 2017, 11:37 am
#1
Original Poster
Join Date: May 2011
Programs: AA EXP, DL Plat, VX Gold, VS Gold, HHonors Gold; SPG Gold; Marriott Gold
Posts: 238
Changes to Comp MCS Upgrades?
Called in to VX contact center to add the 'opt-in' for MCS upgrade to my booking made via corp travel. Agent told me they are no longer offering the opt-in and auto upgrade, and have to call in at T-24 to request to be added to upgrade list.
Checked on VX.com, and comp MCS upgrade opt-in check-box is still there in booking path.
Anyone else heard this change? Agent said process is changed due to too many people getting comp upgrades.
Checked on VX.com, and comp MCS upgrade opt-in check-box is still there in booking path.
Anyone else heard this change? Agent said process is changed due to too many people getting comp upgrades.
Last edited by SFGuy37; Mar 8, 2017 at 11:44 am
Mar 8, 2017, 1:49 pm
#2
Join Date: Sep 2015
Location: SFO
Programs: UA 1K, AS MVP, Bonvoy Plat, IHG Plat, HH Gold, Hyatt Disc
Posts: 217
Called in to VX contact center to add the 'opt-in' for MCS upgrade to my booking made via corp travel. Agent told me they are no longer offering the opt-in and auto upgrade, and have to call in at T-24 to request to be added to upgrade list.
Checked on VX.com, and comp MCS upgrade opt-in check-box is still there in booking path.
Anyone else heard this change? Agent said process is changed due to too many people getting comp upgrades.
Checked on VX.com, and comp MCS upgrade opt-in check-box is still there in booking path.
Anyone else heard this change? Agent said process is changed due to too many people getting comp upgrades.