Upgrade processing (if any) with Gold and Silver on same PNR
Aug 25, 2015 | 9:28 pm
#1
Original Poster
A FlyerTalk Posting Legend
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 42,599
Upgrade processing (if any) with Gold and Silver on same PNR
Is there an auto process to MCS? Will one process at T-24 and one at T-12? (When traveling with someone w/no status, either the PNR needs to be split or you need to pay for both.) Also, will the system allow an upgrade to F at T-24 for both?
Overall, the upgrade system (and even sitting with a companion in MCE) is horrible when not traveling alone, the biggest downside of VX for me.
Overall, the upgrade system (and even sitting with a companion in MCE) is horrible when not traveling alone, the biggest downside of VX for me.
Sep 3, 2015 | 8:09 am
#2
Suspended
Join Date: Jul 2013
Location: LAX
Programs: VX Gold
Posts: 427
If they are on the same PNR, neither will process automatically. Each passenger who is eligible for a comp upgrade must be on their own PNR. This is true even if, for instance, a PNR is comprised of three golds.
The solution is to call VX and ask for the PNR to be split, and for each passenger to be opted-in for upgrades.
The solution is to call VX and ask for the PNR to be split, and for each passenger to be opted-in for upgrades.
Sep 3, 2015 | 9:06 am
#3
Original Poster
A FlyerTalk Posting Legend
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 42,599
If they are on the same PNR, neither will process automatically. Each passenger who is eligible for a comp upgrade must be on their own PNR. This is true even if, for instance, a PNR is comprised of three golds.
The solution is to call VX and ask for the PNR to be split, and for each passenger to be opted-in for upgrades.
The solution is to call VX and ask for the PNR to be split, and for each passenger to be opted-in for upgrades.