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Current US passport wait? (Merged Threads)

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Old Mar 1, 2022, 6:35 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: CKDGM
Passport Agency Appointments (same day expedited service)
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.

You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
  1. 14 days before your trip, you need to schedule an appointment with the passport agency.
  2. At 7:55 am call the passport number 877-487-2778 (This have to be exactly 14 days before your plane ticket or less. If less, it will get harder to find an appointment)
  3. Click 1 (For English)
  4. Click 2 (New Passport)
  5. Continue to Click 7 to repeat, and keep doing this while watching your watch or using Time.gov to get the exact time down to the second.
  6. When your it hits exactly 8:00 am Click 2 (for traveling within 14 days option)
  7. There will be a delay of 3-4 second and you will wait for the next available agent. If you are very lucky, you will be put straight through to an agent. You may be waiting few minutes or maybe as long as 15-20 minutes.
  8. If you did not click 1 exactly at 8 am, you may have to wait for more than an hour and half
After the appointment slot has been reserved you will be provided with a unique identifier code and reservation number. These details will also be emailed to you.

Credit: chgoeditor

Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).

10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online

A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."

H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
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Current US passport wait? (Merged Threads)

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Old Mar 23, 2021 | 4:06 pm
  #1036  
 
Join Date: Mar 2021
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Angry

Daughters passport application has said processing. My State Senator contacted passport agency to see what's going on since they won't tell me anything. Guess we were missing her dad's copy of DL. They never bothered to let me know. They mailed a letter to me which I wouldn't if got for days. Thank got Senator Bennett gave me this info right away. We emailed them the missing info in minutes.
senator Bennett just called and said passport completed. Overnight mail tonight. Whew!
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Old Mar 23, 2021 | 8:04 pm
  #1037  
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Originally Posted by Drrandall1
Daughters passport application has said processing. My State Senator contacted passport agency to see what's going on since they won't tell me anything. Guess we were missing her dad's copy of DL. They never bothered to let me know. They mailed a letter to me which I wouldn't if got for days. Thank got Senator Bennett gave me this info right away. We emailed them the missing info in minutes.
senator Bennett just called and said passport completed. Overnight mail tonight. Whew!
Was it submitted with the application? The acceptance agent was suppose to ensure that was part of the application; that's what you are paying the execution fee for.
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Old Mar 23, 2021 | 8:10 pm
  #1038  
 
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Nope

Frustrating
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Old Mar 24, 2021 | 5:42 am
  #1039  
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Called and spoke to a couple of agents. They opened an investigation (so they said) and all of a sudden, last night, the applications showed up as processing on their website. Checks are being cashed today. They're pending ACH Hold as of this morning.

The email(s) came in at 3:03 AM this morning. Not sure if they're working this late. At 4:30 PM, they could not find any information on their end and said they have opened a case and someone would call us and if in 2 weeks we see them received/processing, we're supposed to call them.
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Old Mar 24, 2021 | 7:37 am
  #1040  
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Originally Posted by Section 107
I dont know the answer (I suspect GUWonder might) but if you do not have any travel expected in the next few months why not just send both of them in? They will send both back to you along with your new passport.
I ended up calling CIBT (who did the second passport handling) to see if I could get some free advice. The suggestion that they gave me was that I should send in my older expired passport versus my still valid second passport. His suggestion was that if I were to put down the second passport (valid, three months remaining) on the DS-82 form then I would have to surrender both passports. However, if I submitted for renewal of my older passport then I wouldn't have to surrender my other passport.
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Old Mar 24, 2021 | 10:23 am
  #1041  
 
Join Date: Mar 2021
Posts: 3
Originally Posted by dvpatel
The Philly office received our's on 3/7 and its still NOT showing up on their site as Processing. No ETA and no idea how long it'd take. They haven't cashed the checks either.
I am also in the same boat as yours. Mailed my application using Priority mail and it took 12 days to be delivered (March 9th). I hthough the mail was lost until I opened up an inquiry with USPS. Before they could respond, my package was delivered. After that, there hasn't been any update from the passport processing center. Opened an inquiry with the Senators office yeaterday and this morning, I see that my application is in process. Took them two weeks to just put in process..now thats what I call a big delay. So 10-12 weeks from now, puts me in the June timeframe.
Feb 26 - mailed my application
March 9 - USPS delivers it
March 24 - application in process

Whats the current normal processing time for routine service? Not the official 10-12 weeks but how long does it take now?
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Old Mar 24, 2021 | 12:13 pm
  #1042  
 
Join Date: Mar 2021
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Originally Posted by wrp96
Renewal sent in for expedited processing, mailed overnight 3/16 to Philly which per the post office really meant two days. Delivered 3/18, shows received and processing in system as of 3/19. Now to see how long it actually takes to renew.
Sent my husband's in 3/9 via two day UPS so they should have received it 3/11. Changed to processing and cashed the check on 3/15. Still says processing as of 3/24 and we expedited.
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Old Mar 25, 2021 | 3:17 pm
  #1043  
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I received my new passport in today’s mail. Old passport, renewal application and check were mailed to Philadelphia on February 4, so total turnaround (not expedited) of exactly 7 weeks.
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Old Mar 25, 2021 | 8:39 pm
  #1044  
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Originally Posted by kale73
I received my new passport in todays mail. Old passport, renewal application and check were mailed to Philadelphia on February 4, so total turnaround (not expedited) of exactly 7 weeks.
Thank you. That gives me hope. Lets see how long it takes for us.
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Old Mar 25, 2021 | 9:06 pm
  #1045  
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Originally Posted by kale73
I received my new passport in todays mail. Old passport, renewal application and check were mailed to Philadelphia on February 4, so total turnaround (not expedited) of exactly 7 weeks.
Congrats! Did you receive the new or old model?
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Old Mar 26, 2021 | 10:55 am
  #1046  
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Originally Posted by crescatfloreat
Congrats! Did you receive the new or old model?
How can I tell? It looks very similar to the previous one.

I suppose I timed it well. The previous PP expired on March 16; this one was issued on March 18.

I'm having trouble updating the PP# on the Global Entry site. It's telling me I need to visit an enrollment center. The closest one is 210 miles away.
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Old Mar 26, 2021 | 11:15 am
  #1047  
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Originally Posted by kale73
How can I tell? It looks very similar to the previous one.

I suppose I timed it well. The previous PP expired on March 16; this one was issued on March 18.

I'm having trouble updating the PP# on the Global Entry site. It's telling me I need to visit an enrollment center. The closest one is 210 miles away.
Next Gen passport is not available for the general public at this time. The plan is is to roll out to government passport at this time but unknown whether that is on track or not.

If you have Next Gen, you will know immediately. The data page is more rigid as it is made from polycarbonate not paper..

You should be able to update passport on TTP website unless you have an initial/renewal application in progress.
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Old Mar 26, 2021 | 12:29 pm
  #1048  
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Originally Posted by seawolf
You should be able to update passport on TTP website unless you have an initial/renewal application in progress.
Oh I 100% agree that I should be able to do so. But I can't. I double and triple checked all the numbers and other information I entered and the site still won't permit me to update.
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Old Mar 26, 2021 | 12:43 pm
  #1049  
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Originally Posted by seawolf
Next Gen passport is not available for the general public at this time. The plan is is to roll out to government passport at this time but unknown whether that is on track or not.

If you have Next Gen, you will know immediately. The data page is more rigid as it is made from polycarbonate not paper.
Yes, this is the new version: https://www.consilium.europa.eu/prad...001/index.html
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Old Mar 26, 2021 | 1:01 pm
  #1050  
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Originally Posted by kale73
Oh I 100% agree that I should be able to do so. But I can't. I double and triple checked all the numbers and other information I entered and the site still won't permit me to update.
Are you saying the screen comes up but doesnt save?
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