Called and spoke to a couple of agents. They opened an investigation (so they said) and all of a sudden, last night, the applications showed up as processing on their website. Checks are being cashed today. They're pending ACH Hold as of this morning.
The email(s) came in at 3:03 AM this morning. Not sure if they're working this late. At 4:30 PM, they could not find any information on their end and said they have opened a case and someone would call us and if in 2 weeks we see them received/processing, we're supposed to call them.