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Current US passport wait? (Merged Threads)

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Old Mar 1, 2022, 6:35 am
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Last edit by: CKDGM
Passport Agency Appointments (same day expedited service)
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.

You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
  1. 14 days before your trip, you need to schedule an appointment with the passport agency.
  2. At 7:55 am call the passport number 877-487-2778 (This have to be exactly 14 days before your plane ticket or less. If less, it will get harder to find an appointment)
  3. Click 1 (For English)
  4. Click 2 (New Passport)
  5. Continue to Click 7 to repeat, and keep doing this while watching your watch or using Time.gov to get the exact time down to the second.
  6. When your it hits exactly 8:00 am Click 2 (for traveling within 14 days option)
  7. There will be a delay of 3-4 second and you will wait for the next available agent. If you are very lucky, you will be put straight through to an agent. You may be waiting few minutes or maybe as long as 15-20 minutes.
  8. If you did not click 1 exactly at 8 am, you may have to wait for more than an hour and half
After the appointment slot has been reserved you will be provided with a unique identifier code and reservation number. These details will also be emailed to you.

Credit: chgoeditor

Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).

10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online

A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."

H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
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Current US passport wait? (Merged Threads)

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Old Nov 26, 2022 | 4:43 pm
  #2161  
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Originally Posted by joejones
Mailed in my renewal application on the evening of October 31, by Priority Mail from DC. Expedited service requested. Received my new passport today, November 18. Less than 3 weeks from start to finish -- not bad at all.
I had a very similarly pleasant experience! I mailed my renewal application by express mail from NYC on Nov. 2, and it arrived in Irving, Texas on Nov. 3. I chose regular service, not expedited. I just got my new passport in the mail today, Nov. 26. Just over 3 weeks from receipt to arrival in my hands! The issuance date on the passport was Nov. 15.

I'm quite happy!
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Old Nov 30, 2022 | 9:42 am
  #2162  
 
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Flying internationally in 3 weeks - should I wait for 14-day mark to get appt?

My US passport is expired, and I'm planning to fly internationally in 3 weeks (departing Dec 19-23, but ticket not yet booked). So it looks like I'm in between two processes - perhaps too late for expedited mail-in passport renewal (sounds like 3-5 weeks), and too early for in-person appointment at regional passport center (can only be within 14 days of travel and must have flight booked).

I'd rather not deal with traveling to my regional passport center (in NYC), but is that my only realistic option at this point? Would you risk doing the expedited mail-in process? I guess once I start that process, they'll have my passport and I wouldn't be able to switch to the in-person appointment if it looks like mail-in process won't complete in time?

What would you do in my situation?
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Old Nov 30, 2022 | 8:37 pm
  #2163  
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Originally Posted by jf82
My US passport is expired, and I'm planning to fly internationally in 3 weeks (departing Dec 19-23, but ticket not yet booked). So it looks like I'm in between two processes - perhaps too late for expedited mail-in passport renewal (sounds like 3-5 weeks), and too early for in-person appointment at regional passport center (can only be within 14 days of travel and must have flight booked).

I'd rather not deal with traveling to my regional passport center (in NYC), but is that my only realistic option at this point? Would you risk doing the expedited mail-in process? I guess once I start that process, they'll have my passport and I wouldn't be able to switch to the in-person appointment if it looks like mail-in process won't complete in time?

What would you do in my situation?
I would go to the NYC passport center in person. While it's possible you could mail your passport in for expedited renewal and get it back in time, it's also possible that you won't - and, as you noted, if that's the case, you won't have your passport in the meantime.

Assuming you absolutely have to travel abroad on Dec. 19, that seems to me to be by far the least-worst option.
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Old Dec 1, 2022 | 10:41 am
  #2164  
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Originally Posted by jf82
My US passport is expired, and I'm planning to fly internationally in 3 weeks (departing Dec 19-23, but ticket not yet booked). So it looks like I'm in between two processes - perhaps too late for expedited mail-in passport renewal (sounds like 3-5 weeks), and too early for in-person appointment at regional passport center (can only be within 14 days of travel and must have flight booked).

I'd rather not deal with traveling to my regional passport center (in NYC), but is that my only realistic option at this point? Would you risk doing the expedited mail-in process? I guess once I start that process, they'll have my passport and I wouldn't be able to switch to the in-person appointment if it looks like mail-in process won't complete in time?

What would you do in my situation?
Purchase a refundable ticket for travel in one week. Get an in-person appt. Get new passport. Cancel reservation. Book your intended flight.
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Old Dec 1, 2022 | 7:11 pm
  #2165  
 
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Originally Posted by Section 107
Purchase a refundable ticket for travel in one week. Get an in-person appt. Get new passport. Cancel reservation. Book your intended flight.
Or, as a variation on that theme, can I purchase refundable ticket, get in-person appt. Then change flight before appt to another flight that falls within 14 days of appt? If that's possible, that would allow booking the intended flight earlier.

Or do they require you to show up at appt with same flight itinerary as what you called with?
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Old Dec 2, 2022 | 5:52 am
  #2166  
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I'm starting to wish I would have stuck with the old fasion mail in approach to my renewal. I submitted renewal online on 10/28 and it's still in a Received status, hasn't moved at all. I tried calling and they were no help, just said they can only see the same information I can. Not really sure where to turn to next.
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Old Dec 2, 2022 | 8:20 am
  #2167  
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Originally Posted by jf82
Or, as a variation on that theme, can I purchase refundable ticket, get in-person appt. Then change flight before appt to another flight that falls within 14 days of appt? If that's possible, that would allow booking the intended flight earlier.

Or do they require you to show up at appt with same flight itinerary as what you called with?
Yes, your variation would work, too - you can always change your travel plans. Or, you can book a near in trip and a farther out trip at the same time (assuming your financing can handle it!).
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Old Dec 2, 2022 | 5:51 pm
  #2168  
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Originally Posted by jf82
Or do they require you to show up at appt with same flight itinerary as what you called with?
It is not required to be the same flight details. Also, the passport office employees sort of understand that plans can change in between setting up the appointment and showing up for the appointment and needing the passport.
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Old Dec 6, 2022 | 10:51 pm
  #2169  
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10/20: Application submitted online via MyTravelGov (https://caprovservice.state.gov/c1/w...er-portal/home) for passport renewal and a passport card
10/21: Application "is now being reviewed by a U.S. Department of State employee"
11/30: "We shipped your passport" e-mail received

12/02: USPS Informed Delivery indicating that a package from "PASSPORT SERVICES/DOS TUCSON" was to arrive that day - except of a mail hold due to travel
12/03: USPS Informed Delivery showing mail from "U.S. Government Official Mail - OPR" in Portsmouth NH has sent something arriving that day - but was also caught in the mail hold
12/05: Passport (new-gen) and passport card received in mailbox

FWIW, attempts to check on MyTravelGov between 10/21 and 11/xx were rewarded with "In Process" on the website and nothing else - no way to see if anything going on nor any e-mail when requesting application status on travel.state.gov.

David
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Old Dec 6, 2022 | 11:17 pm
  #2170  
 
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Originally Posted by DELee
10/20: Application submitted online via MyTravelGov (https://caprovservice.state.gov/c1/w...er-portal/home) for passport renewal and a passport card
10/21: Application "is now being reviewed by a U.S. Department of State employee"
11/30: "We shipped your passport" e-mail received

12/02: USPS Informed Delivery indicating that a package from "PASSPORT SERVICES/DOS TUCSON" was to arrive that day - except of a mail hold due to travel
12/03: USPS Informed Delivery showing mail from "U.S. Government Official Mail - OPR" in Portsmouth NH has sent something arriving that day - but was also caught in the mail hold
12/05: Passport (new-gen) and passport card received in mailbox

FWIW, attempts to check on MyTravelGov between 10/21 and 11/xx were rewarded with "In Process" on the website and nothing else - no way to see if anything going on nor any e-mail when requesting application status on travel.state.gov.

David
Did you have the extra pages option when applying online?
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Old Dec 6, 2022 | 11:26 pm
  #2171  
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Originally Posted by Polytonic
Did you have the extra pages option when applying online?
TBH, I don't recall being offered the option for extra pages.

David
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Old Dec 7, 2022 | 3:01 pm
  #2172  
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Originally Posted by Polytonic
Did you have the extra pages option when applying online?
I renewed in around Nov 27 once the online renewal was re-opened on Nov 20. The extra page option was offered as I was specifically looking for the option.
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Old Dec 7, 2022 | 5:03 pm
  #2173  
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Originally Posted by DELee
10/20: Application submitted online via MyTravelGov (https://caprovservice.state.gov/c1/w...er-portal/home) for passport renewal and a passport card
10/21: Application "is now being reviewed by a U.S. Department of State employee"
11/30: "We shipped your passport" e-mail received

12/02: USPS Informed Delivery indicating that a package from "PASSPORT SERVICES/DOS TUCSON" was to arrive that day - except of a mail hold due to travel
12/03: USPS Informed Delivery showing mail from "U.S. Government Official Mail - OPR" in Portsmouth NH has sent something arriving that day - but was also caught in the mail hold
12/05: Passport (new-gen) and passport card received in mailbox

FWIW, attempts to check on MyTravelGov between 10/21 and 11/xx were rewarded with "In Process" on the website and nothing else - no way to see if anything going on nor any e-mail when requesting application status on travel.state.gov.

David
I frankly knew nothing at all about the online option until reading about it here. Seems like it's got lots of problems and (based on your experience) takes longer than submitting by mail? I'm glad I didn't know about it before I renewed.
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Old Dec 7, 2022 | 5:14 pm
  #2174  
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Originally Posted by M60_to_LGA
I frankly knew nothing at all about the online option until reading about it here. Seems like it's got lots of problems and (based on your experience) takes longer than submitting by mail? I'm glad I didn't know about it before I renewed.
The online submittal process clearly hadn't been discussed in this thread and is missing some elements that the by mail submittal process has had time to debug. Had hoped that, since everything was online, things would go lickety split. But, as this submittal went, no.

Primary benefit for me at least was not having to pull all of the material together and go over to an application submittal facility - just make sure that I had the relevant data and photo and off it was submitted online. If they had a way to query the application status after submittal similar to the mail process, that would have been better.

David
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Old Dec 7, 2022 | 5:20 pm
  #2175  
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Originally Posted by DELee
The online submittal process clearly hadn't been discussed in this thread and is missing some elements that the by mail submittal process has had time to debug. Had hoped that, since everything was online, things would go lickety split. But, as this submittal went, no.

Primary benefit for me at least was not having to pull all of the material together and go over to an application submittal facility - just make sure that I had the relevant data and photo and off it was submitted online. If they had a way to query the application status after submittal similar to the mail process, that would have been better.

David
The post office route works for me - got a form from the post office, got a picture from Duane Reade, wrote a check, and tossed everything into an express mail envelope. I'm feeling very lucky that everything went so smoothly.
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