KennyBSAT

If you don't see award seats on US or UA websites, there may not be any. Try searching UA though - you may be able to find something that doesn't use US metal. Multi-city with 2 legs will be priced the same as a roundtrip to the most expensive destination, so it should be 60K miles in coach. In any case you will have to call but do not bother until you have found *A flights with award seats.

duranza

I don't have all the miles in United BUT I do have 33k in UR, I have 55k in USAir, again , I won't need the seats till Sept 2014 and that is not presently available, I just wanted to do a mock booking. thanks

ETA: So I can transfer United miles to USair then? I didn't think so since US is merging with AA

gwar69

Go back and read post #1 of this thread.

travelislife

United miles mean squat, this is the US airways booking thread. You are just using Uniteds website to find the seats you want as US doesn't allow the searching of partner awards. Then when you call you know what 'should' have availability.

KennyBSAT

You can search UA (or ANA) for Star Alliance availability and call US to book the seats you find. Pay no attention to the mileage requirements, your open jaw trip will be 60K miles in coach if booked with US miles. You would likely be better off booking U.S.-Europe with 30K UA miles, and book the flight within the U.S. with cash or WN points, or U.S. miles as part of a multi-city trip within the U.S. If or when seats on US become available, you can search online at USAir for flights.
US may be merging with AA, or not. If the merger goes through, no one knows exactly what will happen or when. In any case, award seats should be wide open for September within a few months.

zh

HI... I can see award C class on TK flight from MHD-IST and AC from IST-YYZ on ANA, EF, KVS, AE, and UA. Any reason why US call centre cannot see the TK or AC flights regardless of what day I ask for?

Thx.
ZH

FAA1996

First time using US miles, I realize that one way awards are not available on US, but is this also the case for *A bookings? I am looking for a one way Continental US to Central America ticket. Have 30k miles and think its only good for one way on United or Avianca Taca.

LHR/MEL/Europe FF

USDM partner awards are on a return basis. if you need one way you will need to tap in to another *A ff program.

AA_EXP09

Are you looking for I class?

buschoi

That should not be a problem. Some agents may insist that you have to cancel the entire award and re-deposit the miles. That is not true. HUACA and find another agent.

FAA1996

Any suggestions on what to do with 30k miles? They seem to be pretty useless to me at this point. Can I convert them to something else? Pay for hotels with them?

MDtR-Chicago

Call me old-fashioned, but I would use them for a regular ol' domestic US award.

(Or within Europe or between Hawaiian islands)

buschoi

During the promo when you get 100% bonus when buying miles, buy 3,000 miles, and get 3,000 miles bonus. Then redeem 35K miles for a US to Mexico & Central America award in economy?

The award chart is here. There are several things you can do with 35K miles.

buschoi

Unfortunately, you may still run into problem. US sometimes doesn't see LH seats that all other programs show.

In the last two weeks, I tried numerous agents in two weeks' time to snap MUC-HKG on FCO-VIE-MUC-HKG. All other programs see the seats, but US doesn't. So I ended up doing FCO-ZRH-PEK-HKG.

You have to check with the agents to really know if they see the seats.

Matthew_DC

I'd like to pass on info about a problem encountered with a recent US award booking. It was an open jaw TPE>SIN>DPS, return BKK>TPE, 60K miles in C. It was originally ticketed in May 2013.

When phoning (Sep 15) to enquire about a change, the agent reviewed the original booking and did some miles calculation and said the open jaw was not OK due to the fact that the miles between BKK>TPE were less than the open jaw portion (DPS>BKK).

I asked her why it would have been ticketed 4 months ago if it wasn't legal without any mention of this problem. I avoid any probs with them whenever possible, period. She went off, chatted with her supervisor for 20 minutes, came back and proposed a change. I said I wanted to speak with her supervisor.

Supervisor came on the phone, spoke for a few seconds and then hung up. I immediately phoned back and asked the new agent to look at the res and confirm it was OK. She said it was, it was ticketed, end of story, or so I thought.

Today I check online, and segments of the res have been cancelled without any warning. I phoned in, asked what was up, was told they had no idea why an unnamed agent had cancelled parts of the award, but said they couldn't find the seats anymore. After 1h40m on the phone, the end of the saga was: "We can't do anything except redeposit the miles for free. You'll have to make alternative arrangements."

It's the worst CS experience I've had with US in 8 years of booking awards with them. A complaint has gone in but I doubt they'll do anything. I'm disgusted. I could just about accept a call after many months saying there are probs with your award and we need to rebook. But the cancellation without notice is the really disgusting part.

This comes after a similar problem with a two-person award which we changed and the agent simply cancelled one intermediate segment. I saw it later in the day and phoned back and the new agent saw it was a problem (leaving us stranded in FRA with no FRA>USA segment). Fortunately she was able to restore the res to what it was before.

Conclusion: I really think their res dept is out of control. Beware when you think your bookings are finalized. I suggest checking them regularly to make sure nothing has been changed.