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Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]

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Old Oct 14, 2013, 4:55 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: NewbieRunner
Update 08APR2014: Star Alliance Awards must have been booked by March 30, 2014. They are no longer available through US. This thread is mostly useful for historic purposes, and discussing issues such as schedule changes/route changes that affect FTers existing *A awards booked before 3/31/2014.

Discussion on using US miles to book oneworld awards is available here.

If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.

------------------------

Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.

  • Award travel must be wholly on American Airlines or a combination of American Airlines and US Airways.
  • American Airlines awards cannot be combined with any of our current partner.
  • American Airlines award travel chart (PDF)

Please see the devoted thread on using US miles to book AA here.
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Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]

 
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Old Jan 15, 2013, 4:09 pm
  #14311  
FlyerTalk Evangelist
 
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,411
Originally Posted by lscorpio
Made my first award booking today, Europe-N.Asia award in F. Was prepared for a long phone call with US, but I was impressed by the quick handling by the brittish US representative. All-in-all an 8 min call and the simple 4 leg itinerary was complete with taxes quoted.^
your experience is largely 'normal' a main real reason calls take so long is because people sometimes want very complex itineraries, which is fine, but they often run into difficulties because they aren't happy with a perfectly acceptable alternative if their intended award is not available ( especially an alternative which for some reason might involve one less glass of champagne, or one less lounge)
LHR/MEL/Europe FF is offline  
Old Jan 15, 2013, 5:28 pm
  #14312  
 
Join Date: Jun 2006
Location: MIA beach
Posts: 164
Originally Posted by LHR/MEL/Europe FF
y especially an alternative which for some reason might involve one less glass of champagne, or one less lounge)
wise words ..... just get me from A to B, ideally sleeping all the way ....
mercflight is offline  
Old Jan 15, 2013, 6:26 pm
  #14313  
 
Join Date: Mar 2011
Posts: 177
Originally Posted by eponymous_coward
TG hasn't done their award availability all the way out 330 days. I see October on NH's site but not December.

The good news is that if it's not entered in nobody can snag it from me.
I do not see TG results in searches done for 60 days. ANA just not showing TG in their search. Is it me or for everyone.
rocket69 is offline  
Old Jan 15, 2013, 7:18 pm
  #14314  
formerly RZachSmith
 
Join Date: Mar 2008
Location: U.S.
Posts: 187
I'm working on a potential IAD-BKK-SYD trip in C for next December.

In order to make this work I think I'll need to use OZ for ORD/SFO/LAX-ICN - and their space is available so far into early December, which is what I would expect.

However to do a stopover in BKK, I know I need TG space for ICN-BKK-SYD. It appears TG space is only showing up through mid-October as of right now. Does TG typically not load space until inside of ~300 days or something? I'm worried the timing difference could cause the OZ space to disappear before the TG space frees up.

Obviously it won't be ideal to book without the stop in BKK and then spend $150 to move the routing through BKK, but I guess it might be worth it if that's what I have to do to ensure the TPac space. Any thoughts on if we can expect TG to catch up to a ~330 day release?
AirJam389 is offline  
Old Jan 15, 2013, 9:22 pm
  #14315  
 
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
Originally Posted by RZachSmith
Does TG typically not load space until inside of ~300 days or something? I'm worried the timing difference could cause the OZ space to disappear before the TG space frees up.
Correct...TG can take longer to release than others and not necessarily a rolling 330 days or similar. All of the 'missing' inventory will likely be released in one go at a certain point. I think this comes up twice a year related to seasons.
wheresmybagba is offline  
Old Jan 15, 2013, 11:05 pm
  #14316  
 
Join Date: May 2012
Location: Melbourne, Australia
Programs: VA WP, NZ *A SG
Posts: 529
Reverse open-jaws?

Does anyone know if reverse open-jaws are allowed in the same region?

For example, I know JFK-LAX//SFO-JFK is allowed as a standard open-jaw return, but could you do LAX-JFK(dest)-SFO as a valid return?
smit0847 is offline  
Old Jan 15, 2013, 11:53 pm
  #14317  
 
Join Date: Jun 2012
Programs: HHonors Gold
Posts: 130
Originally Posted by smit0847
Does anyone know if reverse open-jaws are allowed in the same region?

For example, I know JFK-LAX//SFO-JFK is allowed as a standard open-jaw return, but could you do LAX-JFK(dest)-SFO as a valid return?
Open jaws and stopovers are not permitted on intra-region awards. However, if you above itinerary was between different regions, it would be acceptable, although some HUACA may be necessary
nicksname is offline  
Old Jan 15, 2013, 11:56 pm
  #14318  
FlyerTalk Evangelist
 
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,456
Originally Posted by rocket69
I do not see TG results in searches done for 60 days. ANA just not showing TG in their search. Is it me or for everyone.
It would help us confirm your results if you gave us particular dates and routes. And, as mentioned, TG does not do availability at T-330, so TG doesn't have anything up for December 2013 yet.

If you would like confirmation of this, use ANA to search NRT-BKK on 10/1/13 with return of 10/4/13, and the same search on 12/1/13 with return of 12/4/13.
eponymous_coward is offline  
Old Jan 16, 2013, 3:09 am
  #14319  
 
Join Date: Dec 2009
Posts: 5,439
So with the new buy miles promo I'm gonna try my hand at another intra-South Pacific award.

This time going for SYD-SIN-DEL-ICN-ROR-GUM-TYO-BKK-SYD for 40K in F...

Let's see how this goes.
belfordrocks is offline  
Old Jan 16, 2013, 4:23 am
  #14320  
 
Join Date: Nov 2005
Location: RTW
Programs: MR Ag, LH FTL
Posts: 947
Originally Posted by nicksname
Open jaws and stopovers are not permitted on intra-region awards.
Citation needed!
slowly is offline  
Old Jan 16, 2013, 5:23 am
  #14321  
 
Join Date: Mar 2010
Posts: 2,592
Originally Posted by lscorpio
Made my first award booking today, Europe-N.Asia award in F. Was prepared for a long phone call with US, but I was impressed by the quick handling by the brittish US representative. All-in-all an 8 min call and the simple 4 leg itinerary was complete with taxes quoted.^
I also made my first award booking last month and it took them about 10 mns.
May I ask you if you're were able to secure a F seat outside of TG nor ANA ,?
(who else is flying from Europe to Asia where we can book a F seat ? Asiana ?)
CGRA is offline  
Old Jan 16, 2013, 5:42 am
  #14322  
FlyerTalk Evangelist
 
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,411
Originally Posted by cedricgerald
I also made my first award booking last month and it took them about 10 mns.
May I ask you if you're were able to secure a F seat outside of TG nor ANA ,?
(who else is flying from Europe to Asia where we can book a F seat ? Asiana ?)
TG is generally wide open... a good two (sometimes even more) first class award seats on pretty much every flight. ana f can be hard (not impossible) to secure. asiana is another one that is generally fine, they fly out of Frankfurt in F.
LHR/MEL/Europe FF is offline  
Old Jan 16, 2013, 5:51 am
  #14323  
 
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
Originally Posted by smit0847
Does anyone know if reverse open-jaws are allowed in the same region?

For example, I know JFK-LAX//SFO-JFK is allowed as a standard open-jaw return, but could you do LAX-JFK(dest)-SFO as a valid return?
Yes, possible!

Originally Posted by nicksname
Open jaws and stopovers are not permitted on intra-region awards.
There is no restriction about open jaws in a intra-region award... No stopovers is correct!
Air Rarotonga is offline  
Old Jan 16, 2013, 5:58 am
  #14324  
 
Join Date: Mar 2010
Posts: 2,592
Originally Posted by LHR/MEL/Europe FF
TG is generally wide open... a good two (sometimes even more) first class award seats on pretty much every flight. ana f can be hard (not impossible) to secure. asiana is another one that is generally fine, they fly out of Frankfurt in F.
Thank you for the info.
I'll fly ANA to NRT and TG from BKK( home is CDG)
I have no tool to search and checked manually (T-4/8 weeks prior departure on aeroplan.com, my 5 cents :
- TG seems to have F seat every 5 days
- ANA every 10/15 days
- from Tokyo to BKK I found no direct flight in F nor J (nor ANA nor TG) and I did check a good 20 if not 30 dates.
I'll connect in Osaka
CGRA is offline  
Old Jan 16, 2013, 6:00 am
  #14325  
 
Join Date: Sep 2006
Location: PHL
Programs: Former long-time US GP; now AA dirt
Posts: 4,904
Originally Posted by belfordrocks
So with the new buy miles promo I'm gonna try my hand at another intra-South Pacific award.

This time going for SYD-SIN-DEL-ICN-ROR-GUM-TYO-BKK-SYD for 40K in F...

Let's see how this goes.
21,408 miles!
tommyleo is offline  


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