Thanks again hit
#91
Join Date: Sep 2010
Posts: 1,900
After waiting three weeks for my miles to post, and finding no record of it in my Thanks Again account, I sent Thanks Again customer service an email. I also attached a copy of the receipt in my email and stated so in the text. Their reply was the same as the one you received. To wit: "Please forward your restaurant.com email receipt and we will be happy to post the transaction to your Thanks Again account." Uh, hello?
#98
Join Date: Apr 2009
Programs: AA, UA.
Posts: 291
#100
Join Date: Nov 2008
Location: Home Airports: CAE/CLT
Programs: Hyatt Globalist, National Executive
Posts: 5,452
WOOT!
Noticed a slight uptick in my miles and for the life of me couldn't figure out where they came from, them realized miles were posted by activity date, not the posted date!
From Thanks Again:
10/11/2011 10/18/11 THANKS AGAIN MILEAGE AWARD 30
Bought a gift certificate for my wife's favorite restaurant. So this was a win-win. Take the DW out to dinner, save a few bucks and get a hit!
Noticed a slight uptick in my miles and for the life of me couldn't figure out where they came from, them realized miles were posted by activity date, not the posted date!
From Thanks Again:
10/11/2011 10/18/11 THANKS AGAIN MILEAGE AWARD 30
Bought a gift certificate for my wife's favorite restaurant. So this was a win-win. Take the DW out to dinner, save a few bucks and get a hit!
#101
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,980
#102
Join Date: Feb 2003
Location: On strike
Posts: 8,135
(Should I even bother to point out that this information is in post #1 of Other Partners, in the Thanks Again summary?)
#104
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
It's annoying to be required to go through these hoops but at least their CS is competent.
#105
Join Date: Aug 2006
Location: IAD
Programs: DL-Silver; BA-Bronze
Posts: 1,162
Same experience here. If you email them, they request that you forward your receipt to them and then it gets posted within a day or two.