Cert Upgrade Queue
Jan 24, 2002 | 9:29 pm
#1
Original Poster
Join Date: Aug 2001
Location: SFO
Programs: AC SE, AA EXP MM, BA Silver, UA Gold MM, Hyatt Glob, Marriott Titanium, HH Dia, IHG Plat
Posts: 4,972
Cert Upgrade Queue
I got on the waiting list for a domestic upgrade using 500-mile certs, and included my non-status mother. We're on separate Orbitz record locators, but sitting in adjacent exit row seats per my status. Will the upgrade pecking order for both seats be determined by MY status, fare paid, and time reserved? How about if I try to combine the records (but she's returning on a different flight).
Thx much for info.
Thx much for info.
Jan 25, 2002 | 8:40 am
#2
In Memoriam
Join Date: Jun 1999
Location: San Jose, CALI
Programs: UA1K MM, HHonors Diamond + many more
Posts: 812
Unless you are both on the same PNR and clear prior to the Departure management list going to the gates hands you may as well forget it. Even when you are on the same PNR it is hard to upgrade once it reachs the gate. Just my two cents worth, without being on the same PNR your mother has about a snowballs chance in hell of getting an upgrade. Welcome to the new UA. 
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Cheers Scott
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Cheers Scott
Jan 25, 2002 | 11:35 am
#3
Join Date: May 2001
Posts: 4,970
The records cannot be combined.
If your Mother is not travelling on the same flight back she will not qualify to use your 500 milers unless she has paid full fare.
If your Mother is not travelling on the same flight back she will not qualify to use your 500 milers unless she has paid full fare.
Jan 25, 2002 | 11:51 am
#4
Join Date: Oct 2001
Location: Los Angeles, CA 91301
Posts: 491
This is still one of the things most in need of attention. I don't understand why you can upgrade a travelling companion on the same PNR if the U/G clears in advance but the companion's U/G is based on his/her own status at the gate. It didn't used to be that way. Several times I've had to turn down U/G's because my wife or daughter's wouldn't clear. On the other hand, once or twice a GA has bumped my daughter up the list to U/G with me. It should be handled the same at the gate as a matter of policy, though.