Quality of New Business Seats Going Downhill
#16
Join Date: Aug 2007
Location: Truth or Consequences, NM
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#17
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,141
#18
Join Date: Feb 2007
Programs: Plenty
Posts: 227
Noticed this issue with the new F seats on a 767 about 6 weeks after the plane entered service with the new seats. IFE was buggy etc. - nothing new.
But more disconcerting was that trim on the F seats had come loose (looked like the glue not holding), leather was scuffed to the point of being torn (there are 2 spots which get a lot of abrasion - the quality of the leather seems inferior when compared to SQ and LH), and scuff marks abounded (poor quality plastic).
Is UA does not maintain its new F (and I guess C) seats well they could degrade real fast.
But more disconcerting was that trim on the F seats had come loose (looked like the glue not holding), leather was scuffed to the point of being torn (there are 2 spots which get a lot of abrasion - the quality of the leather seems inferior when compared to SQ and LH), and scuff marks abounded (poor quality plastic).
Is UA does not maintain its new F (and I guess C) seats well they could degrade real fast.
#19
Join Date: Jun 2006
Location: Asia
Programs: RVT 1K
Posts: 883
I have had about 6 trips so far...noticed on my last SFO-BKK the other day that the map was never right...and the inboard armrest already having issues about not staying down.
#20
Join Date: Oct 2008
Location: Colorado
Programs: UA
Posts: 37
I just did SFO-HKG and the map said that we have traveled for 1 hour. Pretty sure it was a little longer than that.
Also, what is with the proprietary I-pod jack ? I figured USB would do the trick ?
But slept like a baby....
Also, what is with the proprietary I-pod jack ? I figured USB would do the trick ?
But slept like a baby....
#21
FlyerTalk Evangelist
Join Date: Jan 2006
Posts: 11,439
From www.suitedreams.united.com:
B/E Aerospace is based in Florida.
http://www.beaerospace.com/contact/locations.htm
B/E Aerospace is based in Florida.
http://www.beaerospace.com/contact/locations.htm
The seats are manufactured in Killkeel, Ireland.
#22
Join Date: May 2006
Location: Boston
Programs: UA 1K, SPG
Posts: 1,577
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_2_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5H11 Safari/525.20)
My past two flights, LAX-NRT and back, had C seats that creaked when adjusting, and they eventually froze in flight and had to be fiddled with by the purser, both ways. Missing or spidered buttons have been the norm for my 8 flights with the new config so far.
My past two flights, LAX-NRT and back, had C seats that creaked when adjusting, and they eventually froze in flight and had to be fiddled with by the purser, both ways. Missing or spidered buttons have been the norm for my 8 flights with the new config so far.
#23
In memoriam
Join Date: Mar 2000
Location: IAD, BOS, PVD
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#24
Join Date: Jul 2003
Location: Los Angeles, CA USA
Programs: SPG PLT, AA EXP
Posts: 3,732
AA's been having the same problem with the condition of their new C seats... lots of moving parts and lots of surfaces = lots of upkeep required.
- T
- T
#25
Join Date: Apr 2004
Location: EWR, PHL
Programs: UA1k 3MM, AA Plt, peasant on everybody else, elite something or other at a bunch of hotels.
Posts: 4,637
What are "spidered" buttons?
Sorry, maybe I am dense, or perhaps just jet lagged, but I don't know what that means.
I just got of 890 NRT-LAX today, sitting in 15K, UD window. I slept very well, but, as reported elsewhere, this is probably the shortest "bed" on the plane. I'm only 5'8" and I doubt anyone taller could stretch out fully. Everything worked well.
I just got of 890 NRT-LAX today, sitting in 15K, UD window. I slept very well, but, as reported elsewhere, this is probably the shortest "bed" on the plane. I'm only 5'8" and I doubt anyone taller could stretch out fully. Everything worked well.
#26
FlyerTalk Evangelist
Join Date: Jan 2006
Posts: 11,439
Sorry, maybe I am dense, or perhaps just jet lagged, but I don't know what that means.
I just got of 890 NRT-LAX today, sitting in 15K, UD window. I slept very well, but, as reported elsewhere, this is probably the shortest "bed" on the plane. I'm only 5'8" and I doubt anyone taller could stretch out fully. Everything worked well.
I just got of 890 NRT-LAX today, sitting in 15K, UD window. I slept very well, but, as reported elsewhere, this is probably the shortest "bed" on the plane. I'm only 5'8" and I doubt anyone taller could stretch out fully. Everything worked well.
#27
Join Date: Feb 2007
Location: JAX
Programs: DL Silver Medallion
Posts: 2,671
I was on ORD-NRT in upper deck C last week and I had fairly worn buttons, but everything worked. My seatmate had no seat function whatsoever, and ended up moving to another seat. ^ for me... for him.
#28
Join Date: Feb 2001
Location: NYC, NY
Programs: UA 1K 2MM, AS MVP Gold, Marriott Lifetime Gold,
Posts: 1,178
This is a little like the new paintjob they did. The first vendor/go-around was terrible - I remember being at SFO and calling 1K CS because you could plainly see large fields of cracked/chipped and peeling paint all over the aircraft. It was shocking, TBH - and made it look as though United was forgoing essential maintenance (ahem).
They did, however, fix the paint issue - as the newer birds don't seem to be having the original problems I noted. Perhaps the seats are subject to the same kind of process improvement? Though I love (love/love) them, they also seemed rickety/unusually worn to me.
-G
They did, however, fix the paint issue - as the newer birds don't seem to be having the original problems I noted. Perhaps the seats are subject to the same kind of process improvement? Though I love (love/love) them, they also seemed rickety/unusually worn to me.
-G
#29
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Join Date: Feb 2003
Location: Denver, CO, USA
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So you woke up seven times during the night screaming for a bottle?
#30
Join Date: Jan 2008
Programs: UA 1K
Posts: 246
You can't do video playback from the ipod over USB. You could theoretically read the files out of the itunes database over USB, but that would require the IFE systems to be updated whenever Apple adds new functionality. Much easier to just let the ipod do the playback and use the a/v lines on the connector.