Crazy Fare - $85 from San Jose, Ca to Paris
Feb 2, 2001, 2:57 pm
#151
Join Date: Nov 2000
Location: San Francisco Bay Area
Programs: Many
Posts: 2,496
E-ticket
Feb 2, 2001, 3:08 pm
#152
Join Date: Jul 2000
Location: Earth
Posts: 1,797
Unagi,
Let's assume ScottTheFlyer's explanation holds. Since your ticket was e, no paper had to be issued. The refare appears to occur when paper is issued. Sounds like its the Eiffel Tower without the Tylenol. Enjoy.
Let's assume ScottTheFlyer's explanation holds. Since your ticket was e, no paper had to be issued. The refare appears to occur when paper is issued. Sounds like its the Eiffel Tower without the Tylenol. Enjoy.
Feb 2, 2001, 3:46 pm
#153
In Memoriam, Original Member
Join Date: May 1998
Location: Los Angeles, CA
Posts: 6,879
Prices were for tax only. Scott the Flyer is correct that UAL will not (ok..does not want to) honor the tickets. All tickets will have been corrected by the rate desk and everyone here will be charged the full amount. How you choose to fight it, is up to you.
"Don't shoot the messenger" - registered trademark of Martel Inc.
"Don't shoot the messenger" - registered trademark of Martel Inc.
Feb 2, 2001, 4:16 pm
#154
Join Date: Jan 2001
Location: Kingston, Ont, the limestone city
Posts: 975
Call your credit card company and report a loss on the card. Freeze that number and get them to send you a new card. This way, UA will not be able to charge you few days later without your consent.
Sure you can always dispute the charges... but once the money is in merchant's hand. It's much harder to get it back. You have to prove that the charage is a fraud and they will pull the sales invoice from merchant. You have to write a letter, etc etc.
It will take you weeks to months to go through this.
Sure you can always dispute the charges... but once the money is in merchant's hand. It's much harder to get it back. You have to prove that the charage is a fraud and they will pull the sales invoice from merchant. You have to write a letter, etc etc.
It will take you weeks to months to go through this.
Feb 2, 2001, 4:20 pm
#155
Join Date: Jul 2000
Location: Earth
Posts: 1,797
Auh20,
Did UA indicate that paper tickets will still be mailed as usual, whether at "crazyfare" or "regular fare"?
Did UA indicate that paper tickets will still be mailed as usual, whether at "crazyfare" or "regular fare"?
Feb 2, 2001, 4:21 pm
#156
Guest
Posts: n/a
At first I was really upset about missing this fare. Now I'm not so sure that I missed out on anything other than a fight with United (like we all don't do that enough anyway 
).
).
Feb 2, 2001, 5:03 pm
#157
Suspended
Join Date: Sep 2000
Location: GSP (Greenville, SC)
Programs: DL Gold Medallion; UA Premier Executive; WN sub-CP; AA sub-Gold
Posts: 13,393
Originally posted by MoreMiles:
Call your credit card company and report a loss on the card. Freeze that number and get them to send you a new card. This way, UA will not be able to charge you few days later without your consent.
Sure you can always dispute the charges... but once the money is in merchant's hand. It's much harder to get it back. You have to prove that the charage is a fraud and they will pull the sales invoice from merchant. You have to write a letter, etc etc.
It will take you weeks to months to go through this.
Call your credit card company and report a loss on the card. Freeze that number and get them to send you a new card. This way, UA will not be able to charge you few days later without your consent.
Sure you can always dispute the charges... but once the money is in merchant's hand. It's much harder to get it back. You have to prove that the charage is a fraud and they will pull the sales invoice from merchant. You have to write a letter, etc etc.
It will take you weeks to months to go through this.
Feb 2, 2001, 5:05 pm
#158
Join Date: Nov 2000
Location: Home Sweet Home
Posts: 383
I find it hard to believe that those of us with e-tickets were never ticketed....
I have checked ual.com many times to see if anything has changed, and it hasn't - I was charged $24.98 for each ticket, and United has given me an e-ticket, and a number in the system...
Guess I won't find out until I get to the airport....
KevinB
I have checked ual.com many times to see if anything has changed, and it hasn't - I was charged $24.98 for each ticket, and United has given me an e-ticket, and a number in the system...
Guess I won't find out until I get to the airport....
KevinB
Feb 2, 2001, 5:46 pm
#159
Join Date: Dec 2000
Location: HKG
Programs: AA 3MM EXP, SQ Solitaire, LH SEN, CX DM, Hyatt CC, Marriott LT Titanium
Posts: 3,180
Mine was issued as a paper ticket... so when I receive the ticket and if it shows $600 instead of $21.98, I'm just going to call up the 1K desk and throw a fit... maybe I'll get a refund and also something nice from UA to "apologize". Going to be a long shot, but there's nothing to loose...
Feb 2, 2001, 5:48 pm
#160
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,752
It sounds like many of us are trying to sink to schemes now. There was obviously a mistake. If we are truly loyal flyers of UA, we should support our company, and not take advantage of it. And yes, I do believe that we are trying to take advantage.
Yes, UA should honor a fare. But we, too, should honor our conscience.
Yes, UA should honor a fare. But we, too, should honor our conscience.
Feb 2, 2001, 6:12 pm
#161
Join Date: Mar 2000
Location: EU rotating
Posts: 2,926
Scott the flyer: UAL can say anything they want to discourage people from demanding their tickets. That's exactly what Travelocity US said about the QF fare until they were told about consumer law and a binding contract which made them do 180. I wouldn't even bother calling anyone as long as the tickets are in hand and you have been charged whatever amount on the card. Dispute it AFTER the flight.
Unagi1: You shouldn't have any problems with your flight. Enjoy Eiffel Tower.
MoreMiles: I'm afraid that reporting the loss of the card won't work too well. All charges to the card are still processed upto the minute that you report that loss. So, unless you want to pay for the fare with a lost/stolen card... As far as having headaches with getting the charge reversed then I have had somewhat different experiences. Once you report the incorrect charge (this can be even done upto six months if not more after the event) to your bank they'll send you out a short form where you have to fill in your name, address, c/c number, details of the transaction and tick the box which event applies to you i.e. never authorized the transaction or it was a double charge or you authorized one price but were charged the other which would be this case. Upon receiving your form some banks will give you instant temporary credit others will sort the matter out first and then refund all the money plus interest. The merchant MUST produce a receipt/docket with your signature on it as this is the credit card law in most countries. Internet and telephone transactions are all done in good faith since there is no signature involved and if you dispute the charge then in 99.5% of cases you get your money back.
Unagi1: You shouldn't have any problems with your flight. Enjoy Eiffel Tower.
MoreMiles: I'm afraid that reporting the loss of the card won't work too well. All charges to the card are still processed upto the minute that you report that loss. So, unless you want to pay for the fare with a lost/stolen card... As far as having headaches with getting the charge reversed then I have had somewhat different experiences. Once you report the incorrect charge (this can be even done upto six months if not more after the event) to your bank they'll send you out a short form where you have to fill in your name, address, c/c number, details of the transaction and tick the box which event applies to you i.e. never authorized the transaction or it was a double charge or you authorized one price but were charged the other which would be this case. Upon receiving your form some banks will give you instant temporary credit others will sort the matter out first and then refund all the money plus interest. The merchant MUST produce a receipt/docket with your signature on it as this is the credit card law in most countries. Internet and telephone transactions are all done in good faith since there is no signature involved and if you dispute the charge then in 99.5% of cases you get your money back.
Feb 2, 2001, 6:25 pm
#162
FlyerTalk Evangelist
Join Date: Jun 2000
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Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
The $27 + change was for TAAAAAAAX!!!!!!! That makes sense and it is really funny really no-one thought of that possibility earlier.
Anyway, sounds like a dead-end for some of you needing paper tickets, and commisserations. Others possibly not so. I am in no way taking a view on zrs thoghtful post here, just outlining a viewpoint. (And btw the cancelling card idea seems very devious, and really is un-necessary surely? Acting directly and openly in the belief you lucked on a bargain will stand more scrutiny IMHO?)
Lets take this hypothetical. Joe Camel picks up his newspaper. See full page sale ad for another major airline to Paris. Thinks, "wonder if UA is price matching as I want to go to Paris next month"? Turns on ual.com and punches in a date. Comes up $27-$87 or whatever. Says to himself "Holy Moley they are undercutting AA in a fare war - let me snag these babies and let me book that NOW". Does it on his credit card, gets a valid receipt for an e-ticket for under $100 a ticket plus taxes. He is very pleased. He has read about dirt cheap fares for short periods before. Everyone has.
Goes to airport, gets his boarding pass, does the flight. Gets back home. THEN receives credit card bill $500 whatever a person. Has he cheated UA??? How was he to know it was not an instant price battle with the other major? Is he dumb or smart not to read FT?? Would he need to pay the $500? He never signed for it. He never agreed to it. He never would have flown had he known. UA never told him about $500. Does he need to pay - in my view, ABSOLUTELY NOT.
This is what I posed a few pages back.
------------------
~ Glen ~
[This message has been edited by ozstamps (edited 02-02-2001).]
Anyway, sounds like a dead-end for some of you needing paper tickets, and commisserations. Others possibly not so. I am in no way taking a view on zrs thoghtful post here, just outlining a viewpoint. (And btw the cancelling card idea seems very devious, and really is un-necessary surely? Acting directly and openly in the belief you lucked on a bargain will stand more scrutiny IMHO?)
Lets take this hypothetical. Joe Camel picks up his newspaper. See full page sale ad for another major airline to Paris. Thinks, "wonder if UA is price matching as I want to go to Paris next month"? Turns on ual.com and punches in a date. Comes up $27-$87 or whatever. Says to himself "Holy Moley they are undercutting AA in a fare war - let me snag these babies and let me book that NOW". Does it on his credit card, gets a valid receipt for an e-ticket for under $100 a ticket plus taxes. He is very pleased. He has read about dirt cheap fares for short periods before. Everyone has.
Goes to airport, gets his boarding pass, does the flight. Gets back home. THEN receives credit card bill $500 whatever a person. Has he cheated UA??? How was he to know it was not an instant price battle with the other major? Is he dumb or smart not to read FT?? Would he need to pay the $500? He never signed for it. He never agreed to it. He never would have flown had he known. UA never told him about $500. Does he need to pay - in my view, ABSOLUTELY NOT.
This is what I posed a few pages back.
No-one I feel is disagreeing that it is plain nonsense and illegal of UA to unilaterally charge $500 for something you "signed up for" at $30 or whatever. They have no hope in the world of making that one stick. HOWEVER, when you phone Citibank and dispute the charge, "no sale" is then the nett result isn't it? And no sale means no $27 ticket.
Me, I'd make the flight, not even ask what the card statement eventually said, but keep at all times that $27 receipt, as THAT was the price you honestly THOUGHT they'd accepted via your credit card and that is WHAT you authorised to be changed to you. Like you guys, I get monthly card accounts. A mid-March flight would be completed before I even saw my statement which cuts off on 24th each month. If it said $500 etc, I'd dispute it with VISA. What are they going to do then - demand I un-fly the trip?
Me, I'd make the flight, not even ask what the card statement eventually said, but keep at all times that $27 receipt, as THAT was the price you honestly THOUGHT they'd accepted via your credit card and that is WHAT you authorised to be changed to you. Like you guys, I get monthly card accounts. A mid-March flight would be completed before I even saw my statement which cuts off on 24th each month. If it said $500 etc, I'd dispute it with VISA. What are they going to do then - demand I un-fly the trip?
------------------
~ Glen ~
[This message has been edited by ozstamps (edited 02-02-2001).]
Feb 2, 2001, 7:21 pm
#163
Join Date: Nov 2000
Location: San Francisco Bay Area
Programs: Many
Posts: 2,496
KevinB -
On the UA web site, under My Itineraries,
my e-ticket PRN shows as "Ticketed", and also, if I click "select" to look at the details, it says in red "This Reservation Has Been Ticketed"
On the UA web site, under My Itineraries,
my e-ticket PRN shows as "Ticketed", and also, if I click "select" to look at the details, it says in red "This Reservation Has Been Ticketed"
Feb 2, 2001, 7:29 pm
#164
Join Date: Jan 2000
Location: 3A - most likey <> BKK <--> EZE; TACA 3A nobody, but GP million miler; Hilton Gold sometimes. Successfully divorced from CO PLAT.
Posts: 3,079
OZ,
The $ 27.00 doesn't even cover the tax. Usually it's about twice that amount!
The $ 27.00 doesn't even cover the tax. Usually it's about twice that amount!
Feb 2, 2001, 7:35 pm
#165
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,640
Originally posted by MoreMiles:
Call your credit card company and report a loss on the card. Freeze that number and get them to send you a new card. This way, UA will not be able to charge you few days later without your consent.
Sure you can always dispute the charges... but once the money is in merchant's hand. It's much harder to get it back. You have to prove that the charage is a fraud and they will pull the sales invoice from merchant. You have to write a letter, etc etc.
It will take you weeks to months to go through this.
Call your credit card company and report a loss on the card. Freeze that number and get them to send you a new card. This way, UA will not be able to charge you few days later without your consent.
Sure you can always dispute the charges... but once the money is in merchant's hand. It's much harder to get it back. You have to prove that the charage is a fraud and they will pull the sales invoice from merchant. You have to write a letter, etc etc.
It will take you weeks to months to go through this.