Odds of E+ "upgrade" refund for 3P
Oct 8, 2008 | 9:38 am
#1
Original Poster
Join Date: Aug 2008
Location: ORD
Programs: UA 1K, Marriott Titanium, Avis President's Circle
Posts: 601
Odds of E+ "upgrade" refund for 3P
Good morning all! Long-time lurker, first-time poster here.
Earlier this year, we booked a reservation for my wife and kids for ORD-MCO. At the time, it wasn't clear if I would get enough miles to renew her 3P membership, so we paid for an E+ upgrade (she is meeting me down there).
Since then, I got her back to 3P. What are the odds that I can get UA to refund that upgrade?
I talked to the 1P service desk, and she noted I needed to call the "Economy Plus Service Desk". What am I getting myself into?
Earlier this year, we booked a reservation for my wife and kids for ORD-MCO. At the time, it wasn't clear if I would get enough miles to renew her 3P membership, so we paid for an E+ upgrade (she is meeting me down there).
Since then, I got her back to 3P. What are the odds that I can get UA to refund that upgrade?
I talked to the 1P service desk, and she noted I needed to call the "Economy Plus Service Desk". What am I getting myself into?
Oct 8, 2008 | 10:15 am
#2
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,178
Welcome to FT, rflor
Chance of a E+ buy-up refund? Zero
T&Cs
Economy Plus purchase is nonrefundable unless Economy Plus is not available for the flights on receipt.
Chance of a E+ buy-up refund? Zero
T&Cs
Economy Plus purchase is nonrefundable unless Economy Plus is not available for the flights on receipt.
Oct 8, 2008 | 10:58 am
#3
Original Poster
Join Date: Aug 2008
Location: ORD
Programs: UA 1K, Marriott Titanium, Avis President's Circle
Posts: 601
I figured as much given UA's economic realities. Thanks for the reply...saved me a phone call.
Oct 8, 2008 | 11:06 am
#4
Join Date: Feb 2005
Location: DEN, or so it says...
Programs: UA1K/RCC, Avis CHM, NWA Plat, SPG Plat
Posts: 2,992
I believe you have five days (or less) from the date of purchase of the E+ package to request a refund.
Oct 8, 2008 | 11:15 am
#5
Join Date: Apr 2005
Location: MBS/FNT/LAN
Programs: UA 1K, HH Gold, Mariott Gold
Posts: 9,696
I wouldn't quite put it at zero.....
While it is true the buy-ups are non-refundable.... if due to irrops you don't get a E+ seat (or you are moved to another carrier). You can request a refund.
While it is true the buy-ups are non-refundable.... if due to irrops you don't get a E+ seat (or you are moved to another carrier). You can request a refund.
Oct 8, 2008 | 12:55 pm
#7
Join Date: Apr 2005
Location: MBS/FNT/LAN
Programs: UA 1K, HH Gold, Mariott Gold
Posts: 9,696
