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-   -   Odds of E+ "upgrade" refund for 3P (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/874024-odds-e-upgrade-refund-3p.html)

rflor Oct 8, 2008 9:38 am

Odds of E+ "upgrade" refund for 3P
 
Good morning all! Long-time lurker, first-time poster here.

Earlier this year, we booked a reservation for my wife and kids for ORD-MCO. At the time, it wasn't clear if I would get enough miles to renew her 3P membership, so we paid for an E+ upgrade (she is meeting me down there).

Since then, I got her back to 3P. What are the odds that I can get UA to refund that upgrade?

I talked to the 1P service desk, and she noted I needed to call the "Economy Plus Service Desk". What am I getting myself into? :)

WineCountryUA Oct 8, 2008 10:15 am

Welcome to FT, rflor

Chance of a E+ buy-up refund? Zero

T&Cs
Economy Plus purchase is nonrefundable unless Economy Plus is not available for the flights on receipt.

rflor Oct 8, 2008 10:58 am

I figured as much given UA's economic realities. Thanks for the reply...saved me a phone call. :)

dimramon Oct 8, 2008 11:06 am

I believe you have five days (or less) from the date of purchase of the E+ package to request a refund.

jhayes_1780 Oct 8, 2008 11:15 am

I wouldn't quite put it at zero.....

While it is true the buy-ups are non-refundable.... if due to irrops you don't get a E+ seat (or you are moved to another carrier). You can request a refund.

1flyer1 Oct 8, 2008 12:48 pm


Originally Posted by rflor (Post 10489007)
I figured as much given UA's economic realities. Thanks for the reply...saved me a phone call. :)

I'm not sure how much you paid but isn't a phone call worth it?

jhayes_1780 Oct 8, 2008 12:55 pm


Originally Posted by 1flyer1 (Post 10489678)
I'm not sure how much you paid but isn't a phone call worth it?

only if you enjoy long drawn out confusing calls with the ICC.:p


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