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Originally Posted by hossra
(Post 10245382)
... I will also make sure that, from now on, no more flights on United. In addition, I sent my travel staff an e-mail directing them to schedule all our TATL travel on BA and VX.
I have used UA for years. I have over 200K miles with them. I cannot, however, in good conscience, countenance my staff traveling without a decent meal. A simple (but effective lesson I learned in the Army) rule is that I don't eat before my staff. UA makes following this rule impossible. 2. Your post clarifies why this foolish decision, charging for food TATL ex IAD, will come back to bite UA (despite some contrary views expressed here). |
Originally Posted by BonnieSEA
(Post 10245348)
Someone mentioned buying up multiple snackboxes so that the plane would run out. In the short term it's mean to innocent passengers. But in the medium term, it might bring UA to its senses.
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Could someone please remind us of the email addresses of UAL execs so we can give them our opinions .
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Originally Posted by hossra
(Post 10245382)
... A simple (but effective lesson I learned in the Army) rule is that I don't eat before my staff. UA makes following this rule impossible ...
Welcome to FT! ^ |
Originally Posted by DogHead
(Post 10245718)
If certain Mr T would stick to that rule ... :rolleyes:
I pity the fool who flies UA... I ain't getting on any UA Plane! |
I haven't had time to go through all the posts in this thread, but UA is going to kill themselves with this BOB business in C. I see a lot of business flyers jumping ship to other carriers for a better business class experience.
I'm personally happy that they aren't proposing this BOB business for the KWI-IAD route - they would be flying some mighty deserted planes if they tried that. Plus I'm a frequent flier on that route. |
As a former 1K, 1P and 2P for over 12 years, I was pretty p***** when UA cut back their NYC flights to just UA hub cities only, a few years ago.
Before then, I went out of my way to fly with UA. After their cutbacks made it impractical for me to fly with them, I switched over to AA. I missed UA then. But since then, UA has been on a steady customer service decline. These latest "enhancements" make parting much easier--and I don't miss what the airline has become. I shall remember the good days of yore on the then "(customer) friendly skies". |
Originally Posted by Axey
(Post 10241910)
...and then thrown on the same garbage pile all other letters end up in. "Threatening" to leave United is not effective. Leaving United is effective. Both for you (I assume the primary concern) and the bean counters. Faxing them the receipts of lost revenue is even better.
Originally Posted by nnn
(Post 10245252)
LAX-IAD is frequently scheduled at under five hours. (Sometimes, SFO-IAD is as well.) If they interpret these timeframes strictly, C pax on these routes would sometimes get only snacks.
I hope that, for the purposes of C catering, transcons are always considered to be "longer than five hours." Else ugly will get uglier. A snack box isn't going to do it in that flight. Potbelly's here I come! |
Wow!...that's all I can say!...Somebody please move the UAL doomsday clock hand to one minute before the hour!!!!!!!!!
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Originally Posted by snic
(Post 10242781)
Yes, the fresh food options are "decent", but they still don't compare to a meal service with a nice warm chocolate chip cookie at the end.
Originally Posted by snic
(Post 10242781)
at least there would be something (aside from the seat) still differentiating the service from Y.
Originally Posted by snic
(Post 10245010)
But you could use your too-many-RDMs to upgrade instead of SWUs.
Originally Posted by BonnieSEA
(Post 10245014)
I don't think it should be allowed, legally or ethically, to not give people water.
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Originally Posted by HeavyG
(Post 10246423)
I haven't had time to go through all the posts in this thread, but UA is going to kill themselves with this BOB business in C. I see a lot of business flyers jumping ship to other carriers for a better business class experience.
Originally Posted by climmy
(Post 10246495)
We were 4:36 block time today on 872 SFO-IAD.
A snack box isn't going to do it in that flight. Potbelly's here I come! The post that you were responding to made it clear that it is scheduled time, not block time that matters. |
Originally Posted by TechBoy
(Post 10246617)
I hope that you're being facetious.
The post that you were responding to made it clear that it is scheduled time, not block time that matters. However, you make a very good point. I'm not even sure what the sched time of the flight was. I rarely look. I just know we were 4:36 right from the gate in SFO confirmed by announcements and my watch, give or take a minute or two. Thanks for the correction. |
Originally Posted by climmy
(Post 10246649)
No, not being facetious (Special word BTW, all vowels appear IN ORDER! One of 3 in the english language).
However, you make a very good point. I'm not even sure what the sched time of the flight was. I rarely look. I just know we were 4:36 right from the gate in SFO confirmed by announcements and my watch, give or take a minute or two. Thanks for the correction. I don't mean to be the fact police here, but there is just so much misinformation in this thread that gets repeated that it is good to correct things. The changes are not pleasant, but we don't need to assume that they are worse than they really are. This thread really has whipped up quite a frenzy among the posters. Much of it is part out of proportion. For instance, I like to try to book 3 class planes for my transcon as much as the next FTer. But I can't do it that much because there are only 2-3/day out of IAD. So I figured that maybe this hits ORD harder, but looking at the schedules there aren't that many more out of ORD. From this discussion, one might think that there are dozens per day. One might also think that there are several other airlines offering 3 class service on trans- and mid-cons. NW? DL? CO? I don't think so. |
Originally Posted by TechBoy
(Post 10246749)
I wonder what the other 2 words are?
I don't mean to be the fact police here, but there is just so much misinformation in this thread that gets repeated that it is good to correct things. The changes are not pleasant, but we don't need to assume that they are worse than they really are. This thread really has whipped up quite a frenzy among the posters. Much of it is part out of proportion. For instance, I like to try to book 3 class planes for my transcon as much as the next FTer. But I can't do it that much because there are only 2-3/day out of IAD. So I figured that maybe this hits ORD harder, but looking at the schedules there aren't that many more out of ORD. From this discussion, one might think that there are dozens per day. One might also think that there are several other airlines offering 3 class service on trans- and mid-cons. NW? DL? CO? I don't think so. On Topic: I think you are confusing FREQUENCY with service and pricing. I specfically book the ONE flight, if necessary, that offers 3 class service on a domestic leg. I doesn't matter whether or not other airlines offer it, or UA has another 3-class flight 15 minutes later. UA prices a Biz class fare AT OR MORE, than other's domestic first class. Therefore, they should offer a SERVICE commensurate with that pricing. If they can't (a) offer a better price or (b) offer a better (or equiv) service, UA has lost it's edge on these sectors. Then goes my Q: "Why not fly VX". That's the crux of my issues. No more. I haven't commented on TATL BoB for economy pax at all. |
I'm so glad my only booked IAD-LAX flight (UA0947 with a confirmed upgrade to C, seat 9A on the 777) is in September, before this change takes place Oct. 1. It will be a sad farewell to "old school" domestic business class. :(
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