![]() |
Originally Posted by Condition One
(Post 10240665)
At the end of the year, United will evaluate the results of the trial and determine next steps.
Sounds like a threat to me... Then again, maybe this is a "test" to see if other carriers follow and if none do, the Y meals will be reinstated. |
Carrying the logic forward - the key is to fly UA only to get the status level you need and then fly OTHER carriers! Do NOT fly UA or you will be punishing yourself in the future for years!
|
Originally Posted by clover
(Post 10238433)
On my last few flights there was an announcement that UA is now a "no-cash" airline and FAs only took credit or debit cards for payment. I was in C or F on those flights (PS) but it now looks like I'd better have my credit cards paid up or I will go hungry in C!
|
Originally Posted by blueman2
(Post 10240071)
The cost of the food is not the issue, IMHO. It is the cost of the FAs. Doing this, they will be able to go to minimum number of FAs. That savings, by laying off even more FAs, will be significant.
|
Originally Posted by roadkit
(Post 10241098)
Exactly - a point I have made a couple of times in this thread. However, nobody seems to get it or care that it is really the key issue to all this.
|
Originally Posted by Wexflyer
(Post 10241080)
Is that legal or possible. I though the whole point of "legal tender" currency is that it *must* be accepted for payments.
It's the exact same as gas stations saying they don't accept $100 bills. If there is a sign posted on the pump declaring the restrictions on payment types, then you paying with bills smaller than $100 is a condition of the sale. If, however, there is no sign and you pump your gas and then go inside to pay when the cashier says "oh, we don't take $100's," then that is wrong. Only after there has been a debt created is all cash legal tender. Prior to the creation of that debt, the seller is free to place any restrictions they want on the form of payment accepted. |
Originally Posted by das
(Post 10240267)
Inquiring minds want to know:
1) Y wine or F wine? 2) Glassware or plastic? 3) Refills? Interestingly in intra-European Business Class, there is a "combined" service, where F/As use one cart to serve drinks to C and Y, but C passengers are served in glassware and are offered refills after the Y service is completed. I wonder if UA will follow a similar model, although glassware and/or F wine is probably going to complicate the cart set-up. Liz and other F/As, would be curious to hear your thoughts on what service is practical...as well as your speculation on how the UB service will be offered.
Originally Posted by Ocn Vw 1K
(Post 10240325)
Interesting that in the few days between the leaked internal Co. memo and the Press Release, UA has downgraded this from a service change to a "test". Maybe that enough media outlets jumped on it, even disseminating wrong information, gave WHQ some second thoughts and rush to damage control. I hope so, for the continued decline of the p.s. product and disserving the premium/premier pax flying domestic C is not going to get this company psgr. loyalty or even be revenue productive, even assuming the prime motive is FA staffing reduction.
Originally Posted by Wexflyer
(Post 10241080)
Is that legal or possible. I though the whole point of "legal tender" currency is that it *must* be accepted for payments.
|
Co
Funny how in the CO forum they are only complaining about the number of hot meals they will be served. Read for yourself. My thought is accumulate CO and burn UA miles now.
http://www.flyertalk.com/forum/showthread.php?t=857336 |
Has this PR gem from USA Today been posted yet, complete with references to this very thread? I tried a cursory check of the thread but it's easy to get lost:
Fliers fume over United's new meal fees By Ben Mutzabaugh, USA TODAY United's decision to end free meals on certain flights – including on some trans-Atlantic routes – appears to have struck a chord with frequent-fliers. United sent a memo to its workers Monday detailing the changes, which included the elimination of free meals for coach-class customers flying between United's Washington Dulles hub and Europe. Also eliminated: complimentary meal service in domestic business class. The changes will come in phases starting this fall. By early Tuesday morning, the memo was posted in its entirety on the forums of several aviation-related websites – and readers were quick to weigh in with their thoughts on the changes. "Statistically speaking, it's one of the – if not the hottest – topics in many years," says frequent-flier guru Randy Petersen, publisher of InsideFlyer magazine. "In a single day nearly 35,000 frequent fliers read about this topic and nearly 600 have added comments. That's a lot of buzz for a single topic." http://tinyurl.com/66z74d Now up to 685 replies and 45,499 views ;) |
Originally Posted by Fredd
(Post 10241197)
Has this PR gem from USA Today been posted yet, complete with references to this very thread? I tried a cursory check of the thread but it's easy to get lost:
Fliers fume over United's new meal fees By Ben Mutzabaugh, USA TODAY United's decision to end free meals on certain flights – including on some trans-Atlantic routes – appears to have struck a chord with frequent-fliers. United sent a memo to its workers Monday detailing the changes, which included the elimination of free meals for coach-class customers flying between United's Washington Dulles hub and Europe. Also eliminated: complimentary meal service in domestic business class. The changes will come in phases starting this fall. By early Tuesday morning, the memo was posted in its entirety on the forums of several aviation-related websites – and readers were quick to weigh in with their thoughts on the changes. "Statistically speaking, it's one of the – if not the hottest – topics in many years," says frequent-flier guru Randy Petersen, publisher of InsideFlyer magazine. "In a single day nearly 35,000 frequent fliers read about this topic and nearly 600 have added comments. That's a lot of buzz for a single topic." http://tinyurl.com/66z74d Now up to 685 replies and 45,499 views ;) The point being - UA your huge honkin' sophsticated customer base is [profanity removed] OUTRAGED. Good luck shareholders. I hope you feel comfy! |
At the end of the year, United will evaluate the results of the trial and determine next steps.
Wow! Thanks United. That's a great idea. Guess what? I'm doing that too! As a trial, I'm moving all of my business over to CO (and some NW and DL) for the rest of the year and will evaluate *my* results and determine next steps. Two way street, baby... two way street. |
The USA Today article appears quite fair IMHO, although I note the writer didn't (or couldn't?) get a quote from a UA rep. I can hardly wait for their PR offensive. :p
I'm guessing there are one or two FTers being quoted, right? :) The writer was obviously on deadline, which must be why he used "struck a chord" when he obviously meant "struck a nerve." Picky but I'm the father of a copy editor... ;) Great thoughts as usual from our own illustrious RP. ^ ^ |
Originally Posted by DCEsquire
(Post 10240679)
Here's my response to your "TRIAL" united. :td: I'm 1P and going to make 1K thanks to your DEQM promo so it's clear that during Q4 when i'm flying TATL I am ***ABSOLUTELY*** flying another airline. Why not do the same thing domestic - most likely on CO. Enjoy the lost revenue and thank you for encouraging me to sample the competition. Good luck with your strategy.
But I don't understand the switch to CO. CO is a fine airline. But the only domestic change on UA is for domestic C. CO doesn't even offer domestic C. And with the difficulty in upgrading on CO, you will most likely be sitting in a cramped Y seat, albeit with a (free) cold sandwich. Switching to AA over this I can understand, but not any other domestic carrier.
Originally Posted by MauiTigerShark
(Post 10240745)
Personally I'd like to thank UA for their perfect timing of this announcement. I was in the middle of making two 'airline loyalty' decisions (see below) neither of which was easy when this news broke.
1) With my move to LA and with AA/BA supplying all the routes I'm likely to fly (UA fly all but 1) should I change over from *A to OW bearing in mind I'm nearly 1P with UA?
Originally Posted by DCEsquire
(Post 10241116)
especially since *no other airline has matched this* the less price sensitve and more lucrative corporate flyer will go elsewhere.
The lucrative corporate flyer will not go elsewhere because they will have little choice under their lucrative corporate contracts. |
My father experienced this on his IAD-FRA flight last night. His comment was "United quit serving meals in coach!" followed by, "Can you upgrade me on my return flight" (note that I didn't know his flight info so couldn't upgrade him on the outbound). The interesting part is he equated BOB with not serving a meal (which is technically correct). Just a data point.
Correction: My father was behind the times and was actually complaining about paying for alcohol. My apologies. |
Originally Posted by tods27
(Post 10241431)
My father experienced this on his IAD-FRA flight last night. His comment was "United quit serving meals in coach!" followed by, "Can you upgrade me on my return flight" (note that I didn't know his flight info so couldn't upgrade him on the outbound). The interesting part is he equated BOB with not serving a meal (which is technically correct). Just a data point.
|
| All times are GMT -6. The time now is 6:27 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.