Is it the upper deck that makes the difference?
#16




Join Date: Aug 2004
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#17
Join Date: Nov 2007
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#18
Join Date: Jul 2007
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. As with FA service, it all depends on the type of kids you get on the flight too (and of course whether their parents have a brain or not)
. Mini DG is very well behaved and was the only child on our recent UD SYD LAX - I doubt people even knew she was up there until we disembarked (row 18). The FAs made far more noise - yes we got the "sit in the stairwell and chat all night at the top of our voices" FAs
.I think if I got the choice again, I would only sit on UD if I got row 16 or 17 AB (seats with good recline and space), otherwise I would go downstairs and try my luck in row 25H.
Totally OT for a second: I have just returned from doing an UD on SQ in Econ. WOW - I would opt for UD on those flights every time. Shame about the Gorilla I ended up sitting next to - ugh
but that is for another thread/forum!
#19
Join Date: Mar 2001
Location: Colorado Springs, CO
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I believe UA cut the upper deck FAs down to only two after they removed one row of seats from that area?
I remember sitting in 15G/H with my traveling buddy when flying on some Asia business reward tickets in the mid-1990s. At that time, there were three FAs, one being a cute HKG-based lady from Venezuela that I ended up dating for awhile.
Next time I flew to Asia there were only two FAs upstairs.
I remember sitting in 15G/H with my traveling buddy when flying on some Asia business reward tickets in the mid-1990s. At that time, there were three FAs, one being a cute HKG-based lady from Venezuela that I ended up dating for awhile.

Next time I flew to Asia there were only two FAs upstairs.
#20
Join Date: Mar 2006
Location: Out and about..
Posts: 1,102
I relate the UD experience to the experience of living in a small town.. in general, there is more accountability which makes it harder for FAs to offer sub-par service because they know they are more accessible/visible to pax.
That, and the fact that *typically* int'l crews are more experienced at providing a higher standard of service.
That, and the fact that *typically* int'l crews are more experienced at providing a higher standard of service.
#21


Join Date: Jul 2003
Location: SFO
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Recently I was in row 18 and heard baby crying through the stairs. Luckily the crying stopped shortly after take off. That is one more reason not to sit in row 18.
#22
Join Date: Nov 2007
Location: Chicago
Programs: UA GS 1MM, CM PP
Posts: 689
One of the nicest things about the UD (aside from row 15, 16/17-AB), is the side storage console at the window seats. It makes things so convenient. I've hardly used the overhead bins, and typically just reach to the side to grab everything i need. Plus it provides a great footrest when reclining!
While I pray for the new C-class config each flight, I will miss that side console likely.
While I pray for the new C-class config each flight, I will miss that side console likely.
#23
Join Date: Jan 2006
Location: Denver
Programs: UA 1K in training
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I don't know that the side console is going away. I thought that was there due to the curvature of the fuselage, so I'd guess they're likely to stay. The upper deck will still have 2x2 seating, and since the new seats are a bit narrower overall, they should have plenty of room widthwise.
#24
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#25
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#26
Join Date: Jul 2005
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Last time I was on the UD the non-US crew forbade us from using closet. They said it could not take the weight of carry-ons? We ended up putting them under the seats in front of us (yea I know it can't be done but is satisfied the FAs that we just leaned them up against the seats).
#27
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UA cut the staff on the upper deck years ago. I don't know if they cut service as a retaliation or not, but now I refuse to sit on the upper deck, finding much more consistent service on the lower deck.
More staff, even though there are more pax still means there's always someone around. At least that's my experience.
More staff, even though there are more pax still means there's always someone around. At least that's my experience.
#28
Join Date: Jan 2006
Location: Denver
Programs: UA 1K in training
Posts: 2,107
Yeah, that's what I was referring to. It can be hit or miss, and it's just one hassle I could do without. Would it be impossible to put a slightly larger bin in there without making the ceiling so low that it would get in the way?
#29
Join Date: Jan 2006
Location: SFO
Programs: UA MMGold, HH Diamond, Marriott Plat
Posts: 1,263
Think it is all depend on the attitute of the FAs. I had one of my best service from UA when I sat in the lower deck.
#30
Join Date: Oct 2006
Programs: UA1K
Posts: 105
I always choose the upper deck when possible. I've had better luck avoiding crying infants up there.

