FlyerTalk Forums - View Single Post - Is it the upper deck that makes the difference?
Old Dec 9, 2007 | 10:54 am
  #20  
jjgollum
 
Join Date: Mar 2006
Location: Out and about..
Posts: 1,102
I relate the UD experience to the experience of living in a small town.. in general, there is more accountability which makes it harder for FAs to offer sub-par service because they know they are more accessible/visible to pax.

That, and the fact that *typically* int'l crews are more experienced at providing a higher standard of service.
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