2nd Class First Class?
#76



Join Date: Jul 2004
Location: YVR
Programs: AC SE, AY Gold, Accor Plat, various CC hotel status
Posts: 2,981
As someone who rarely flies paid premium classes, I agree that paid F should give priority over upgraders such as myself. I recently flew FRA-SFO on an upgraded Q fare and my seatmate was full fare with no status. I was asked only about my first choice, he was asked also about a second choice (he finally got his first choice). I thought that was rather unfair.
In the particular case related by the OP, it's likely that the 7 UGS were also on paid F, and since status would then be the tie-breaker, he wouldn't have had his meal choice either.
The problem is the attitude of the FA (You're just a 1K so you get what's leftover), not that on this particular flight the OP didn't get his meal choice.
In the particular case related by the OP, it's likely that the 7 UGS were also on paid F, and since status would then be the tie-breaker, he wouldn't have had his meal choice either.
The problem is the attitude of the FA (You're just a 1K so you get what's leftover), not that on this particular flight the OP didn't get his meal choice.
#77

Join Date: May 2006
Location: DFW
Programs: AA EXP, Hilton Diamond, Marriott Titanium Elite, United 1k
Posts: 142
I am 1k and flew IAH to SFO on a fully paid F Class ticket this morning. When the FA worked the Cabin asking, about breakfast choices, Cheese Omelet or fruit plate he initially skipped me on row one and asked the other 7 passengers what they wanted first....then when he came back to me he said, "I have a fruit plate for you"...well I can't eat fruit on an empty stomach so I asked him "why did you ask me last about a choice, when I am on row 1?"...he replied " You are ONLY 1k, the others are all GS, so you get whatever is left over"...whoa!
Anybody else have this happen? More evidence that GS is the new 1K and of the continuing dilution of the value of 1k?
Anybody else have this happen? More evidence that GS is the new 1K and of the continuing dilution of the value of 1k?
#78


Join Date: Feb 1999
Location: Denver CO
Posts: 3,686
Here's a plan that would add a lot to goodwill and not much to cost.
Pack enough FC mealsto give each FC customer a choice. Reduce the number of E meals by the number of extra FC meals packed.
Now you can tell everyone that in UA FC they always get a choice of meals. And, you can give out a few FC meals to E customers, likely by status. And the cost? That equals the cost difference between a FC meal and and E meal (maybe $5 each, if that) times the number of FC seats.
My guess is if they got 1 extra FC customer every 10 flights from this, they would break even or make money.
Pack enough FC mealsto give each FC customer a choice. Reduce the number of E meals by the number of extra FC meals packed.
Now you can tell everyone that in UA FC they always get a choice of meals. And, you can give out a few FC meals to E customers, likely by status. And the cost? That equals the cost difference between a FC meal and and E meal (maybe $5 each, if that) times the number of FC seats.
My guess is if they got 1 extra FC customer every 10 flights from this, they would break even or make money.
#79


Join Date: Nov 2005
Location: DEN or KOA
Programs: UA PLAT. DL PLAT, AOPA, MUG CLUB AT ROCK BOTTOM
Posts: 836
Interesting meal selection process WEN KOA-LAX. I am in 5B and the FA passes me a post-it "Welcome aboard Mr. Hawkxp. Your meal choice will be X or Y". I point at one and she knods. As far as I could tell, I was the only pax to be passed a note. The only 1K out of 24?????.
They had run out of first choice by row 5. I heard her apologize to row 6 and ask if they had diet problems with the non-choice, with the offer to work out an exchange
They had run out of first choice by row 5. I heard her apologize to row 6 and ask if they had diet problems with the non-choice, with the offer to work out an exchange
#80



Join Date: Nov 2001
Location: USA, JPN, GBR
Programs: A3, AA, AC, AS, DL, NH, SQ, SK, UA; BW, CP, HH, IHG, MB
Posts: 2,030
Mountain Trader, interesting idea, but how would it work on domestic flights? Y gets BOB or nothing, so would they dish the FC meals out for free or sell them? At what price? Same as BOB or more? I think your suggestion could solve the meal choice problem in F and/or C, but it would create new ones too.
#81




Join Date: Sep 2001
Location: North America
Programs: FT Member #8119 F & J Free Agent
Posts: 6,559
You can have my meal, just pass me another drink.
#82
Join Date: Jul 2004
Location: Chicago USA
Programs: *A Junkie, SQ PPS, Skywards Gold, 2 Million Mile Flyer;*wood LT Plat, BA MM
Posts: 1,762
Sorry to hear...
1. I want UA to limit the amount of UGS for 2 reasons A. I think it should be an exclusive capped "club", B, It is taking away the joy of being 1K.
2. I agree that there are too many 1Ks that is why the 1K rooms are gone and so on and so forth. But if we get too many UGS's then we will have the same problem over and over again.
2. I agree that there are too many 1Ks that is why the 1K rooms are gone and so on and so forth. But if we get too many UGS's then we will have the same problem over and over again.
Benny, I agree with you, even though I am a GS - you are right, it does take the joy of being a 1k (which I am as well).
On thing that I do, if it's a full flight is approach the f/a before take off and say very nicely - I know it's a full flight, but if there's something other than fruit for my stomach, I would appreciate it - I would bet the f/a would take care of you.
You paid full fare AND sat in the 1st row?!?!
Best wishes,
UG
#83
FlyerTalk Evangelist



Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PLAT,PP,J6,FB,EY,LH,SQ,HH Gld,Hyatt Disc,Marriott Plat,IHG Plat
Posts: 11,031
Here's a plan that would add a lot to goodwill and not much to cost.
Pack enough FC mealsto give each FC customer a choice. Reduce the number of E meals by the number of extra FC meals packed.
Now you can tell everyone that in UA FC they always get a choice of meals. And, you can give out a few FC meals to E customers, likely by status. And the cost? That equals the cost difference between a FC meal and and E meal (maybe $5 each, if that) times the number of FC seats.
My guess is if they got 1 extra FC customer every 10 flights from this, they would break even or make money.
Pack enough FC mealsto give each FC customer a choice. Reduce the number of E meals by the number of extra FC meals packed.
Now you can tell everyone that in UA FC they always get a choice of meals. And, you can give out a few FC meals to E customers, likely by status. And the cost? That equals the cost difference between a FC meal and and E meal (maybe $5 each, if that) times the number of FC seats.
My guess is if they got 1 extra FC customer every 10 flights from this, they would break even or make money.
Maybe another alternative would be to simply have enough of both options on the flight, or at least on the smaller planes with just 12 F passengers? Would this cost much more? And would there be storage space for the extra meals?
#84
Formerly known as CollegeFlyer

Join Date: Jan 2004
Location: JRA
Programs: DL Plat, UA Million Miler / fmr. 1K, Hyatt Globalist, Marriott Gold.
Posts: 6,717
#86
Formerly known as CollegeFlyer

Join Date: Jan 2004
Location: JRA
Programs: DL Plat, UA Million Miler / fmr. 1K, Hyatt Globalist, Marriott Gold.
Posts: 6,717
Just a guess, not an assumption.
I think that when unfortunate events happen to frequent travelers, it puts us in a bad mood and causes us to remember all aspects of the event in a more negative light. (e.g. not only was my priority-tagged luggage the last to come out, but hey, these scuff marks on my suitcase weren't there before this trip--or were they? Gosh, UA bag handling sucks.)
You do like making these anti-UA comments, though, don't you?
I think that when unfortunate events happen to frequent travelers, it puts us in a bad mood and causes us to remember all aspects of the event in a more negative light. (e.g. not only was my priority-tagged luggage the last to come out, but hey, these scuff marks on my suitcase weren't there before this trip--or were they? Gosh, UA bag handling sucks.)
You do like making these anti-UA comments, though, don't you?
Last edited by EsquireFlyer; Jan 26, 2007 at 2:53 pm
#87




Join Date: Nov 2004
Location: Ireland
Programs: VS Silver, EK Gold, BA GGL/CCR
Posts: 492
I've just experienced the same thing on a paid F ticket from San Fran to Orlando (connecting from int'l first).
The meal options were down to one by the time the FA reached us and she said "we have braised beef left for you". I asked why there are never enough meals left for me to get a choice as it's not cheap fare or special offer and she said...."look, it's nothing to do with me, will you be eating today or not?"
Charming.
The meal options were down to one by the time the FA reached us and she said "we have braised beef left for you". I asked why there are never enough meals left for me to get a choice as it's not cheap fare or special offer and she said...."look, it's nothing to do with me, will you be eating today or not?"
Charming.
#88
Join Date: Dec 2006
Programs: Starwood Plat UAL 1MM Hertz 5* Hyatt Diamond NAT Exec Elite AA EXP
Posts: 103
I've often wondered how many 1Ks there are out there. Mostly when I am pondering why things that seem so easy to fix remain unattended to, or new ideas fall on deaf ears. Is this number correct?
#89
Join Date: Aug 2005
Posts: 502
Geee.. I feel like the only Marxist in a convention of Oil Company Executives.
I like the front to back/back to front system.
The FA's don't need to hopscotch all over the cabin.
It's fair and equitable across the First Class, regardless of how one got there.
It's clear to everyone in the cabin, without knowing if the other person was paying/UGS/the FA's special friend ( that last never happens, of course ).
I see the problem as the lack of "extra" meals to cover demand in 1st, and less availability of domestic 1st class seats in general, given reduction of flights, 319/320 configurations and increased RJ/TED flights ( on 4 hour MIA-DEN flights, ugh ) Less Seats = More Filled = Less extra meals available should they run out of one. I've seen 747's turn into multiple 319/320's.... all flights combined with total less Bus/1st seats. And 757's/737's turn into RJs.
As far as 1K devaluation... I see it less THAT as a problem, than UA's strategy of attracting customers via the FF program benefits has worked TOO well... they need to expand their service capabilities to MATCH the expanded 1k+ population... to maintain the FF's loyalty. Hence the increase in recent theads concerning issues with domestic Upgrade availability, meal service, saver award availability, etc.
Hopefully UA will fix some of these issues as it comes out of bankruptcy, along with expanding the fleet with new planes. I'm just afraid airlines (not just UA) have got hooked on all these cost cutting measures and lots of very full flights.
Otherwise... I can see this same discussion being held in a couple of years over the inability of 1P's to get into ECO+, behind the paying Y/B, paid upgrade folk, UGS's ( pl: UGSi? ) and 1Ks.
I like the front to back/back to front system.
The FA's don't need to hopscotch all over the cabin.
It's fair and equitable across the First Class, regardless of how one got there.
It's clear to everyone in the cabin, without knowing if the other person was paying/UGS/the FA's special friend ( that last never happens, of course ).
I see the problem as the lack of "extra" meals to cover demand in 1st, and less availability of domestic 1st class seats in general, given reduction of flights, 319/320 configurations and increased RJ/TED flights ( on 4 hour MIA-DEN flights, ugh ) Less Seats = More Filled = Less extra meals available should they run out of one. I've seen 747's turn into multiple 319/320's.... all flights combined with total less Bus/1st seats. And 757's/737's turn into RJs.
As far as 1K devaluation... I see it less THAT as a problem, than UA's strategy of attracting customers via the FF program benefits has worked TOO well... they need to expand their service capabilities to MATCH the expanded 1k+ population... to maintain the FF's loyalty. Hence the increase in recent theads concerning issues with domestic Upgrade availability, meal service, saver award availability, etc.
Hopefully UA will fix some of these issues as it comes out of bankruptcy, along with expanding the fleet with new planes. I'm just afraid airlines (not just UA) have got hooked on all these cost cutting measures and lots of very full flights.
Otherwise... I can see this same discussion being held in a couple of years over the inability of 1P's to get into ECO+, behind the paying Y/B, paid upgrade folk, UGS's ( pl: UGSi? ) and 1Ks.
Last edited by kkirksea; Jan 27, 2007 at 9:43 am
#90
Join Date: Nov 2006
Location: HI
Programs: UA, Marriott, Aloha, Ha, Hilton
Posts: 34
Fruit plate please.

