2nd Class First Class?
 

I am 1k and flew IAH to SFO on a fully paid F Class ticket this morning. When the FA worked the Cabin asking, about breakfast choices, Cheese Omelet or fruit plate he initially skipped me on row one and asked the other 7 passengers what they wanted first....then when he came back to me he said, "I have a fruit plate for you"...well I can't eat fruit on an empty stomach so I asked him "why did you ask me last about a choice, when I am on row 1?"...he replied " You are ONLY 1k, the others are all GS, so you get whatever is left over"...whoa!

Anybody else have this happen? More evidence that GS is the new 1K and of the continuing dilution of the value of 1k?

Well, meals are taken by status, in which case the FA was correct. This is SOP, and has always benefitted me as a 1K. Am I the only one that has a hard time believing that 7/8 F passengers were UGS?

Sorry for your experience. Just a quick question, tho, assuming the FA was correct, then if you were GS, how would you have wanted the FA to handle the situation?? I think I know how I would. ;)

Best, Dave

On a recent trip NRT-IAD in C, there was no UGS. I was among the first offered meal choice (there were several 1Ks).

Maybe UGS were in F. :rolleyes: :rolleyes:

regardless of UA's protocol for taking meal orders, I would expect the FA to say something more eloquent than "...you get what's leftover."

I have never agreed with the taking meals by status. But that's how it is.

Nevertheless, whether you are UGS, 1k, 1P, 2P, 3P, 100Z.... doesn't matter. UA should never tell a passenger, "You are ONLY XXXX."

Why can't UA allow paid F to pre-order their meal choice? There is no excuse for a paid F passenger, even one with no status at all, to feel like a second-class citizen. I think the F/A's answer was, to put it mildly, boorish and rude.

Add me to that list. It's not impossible, just hard to buy.

3 Points here
 

1. It is hard to belive that on a IAH-SFO flight 7/8 pax are UGS. I have been on 772s and 752s on transcons where there have been no UGS pax. And the FA should have been more plite when he said he is all out of the egg dish.

2. I can agree that UGS is almost the new 1K. The main reason IMO 1K is not what it once was is that there are to many of us 1Ks. With over 50,000 1Ks it is hard to provide 1K rooms and other personal services like in the past.

3. The one thing UA needs to do and I have said it before is limit the amount of UGS members. If there is one day 10,000 UGS pax then the value of 1K is almost gone. AND UGS is not as prestige as UA wants it to be.

BOTTOM LINE-

FAs need to be polite to all pax in all cabins regardless of status.

UA needs to limit the amount of UGS pax.

UA needs to make 1Ks feel imortant (after all we did fly over 100,000 miles with UA) and we have choices on what airline we can fly.


Ben

I would love this. It would sure make a lot of people happy. It will also let UA know what dishes are more populer. Then everyone with a Paid F ticket will be able to get his/her meal choice.

I special order my meals, so it doesn't matter that I am a humble 1P; I still get what I want. :)

Like the RCC Matron in FRA who told me last fall "You are just another 1K on a cheap ticket!" :eek:

This reminds me of a discussion I recall about how the IAH market has an unusually high number of UGSs because the big energy companies negotiate deals with the airlines whereby they get granted a chunk of UGS statuses to hand out. So, a lot of people in those companies that need to head out to Asia have UGS even if they individually dont contribute enough revenue to earn it. Given the competition with CO in that market, United is VERY generous in that regard. Sorry to those who have to actually EARN their status in that market.

Hey! I resemble that remark! I never buy anything above V :)

Once I had to buy a Q and I was appalled!

I agree that there are alot of big CEO's in Houston so UA will give them free UGS status. But CO has way more flights from IAH than UA has and I am sure CO has some agrement with these CEO's.

If I were based in IAH I would fly CO over UA for the convenience. I do not like to make a stop or connection unless I have to.

This is unelss i am on a MR :D