Community
Wiki Posts
Search

Booking In Process - Error

 
Thread Tools
 
Search this Thread
 
Old Mar 5, 2006 | 5:33 pm
  #1  
Original Poster
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,934
Booking In Process - Error

Just booking tix for Mrs. Milepig and her friend. At the very last step, I got:

United Airlines



ERR NO: ENG-AM-027
Booking In Process

--------------------------------------------------------------------------------

Your reservation is being processed. Please stand by for verification.


I've seen "standing by" for 20 minutes with my browser showing nothing but a static screen - now what?
milepig is offline  
Old Mar 5, 2006 | 5:34 pm
  #2  
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Oct 2004
Programs: Nah.
Posts: 13,973
Time to call united web support. If nothing has happened in 20 minutes, nothing is going to happen.

Or you can just close your browser, open a newun and start all over again.
qasr is offline  
Old Mar 5, 2006 | 5:35 pm
  #3  
Original Poster
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,934
Originally Posted by qasr
Time to call united web support. If nothing has happened in 20 minutes, nothing is going to happen.

Or you can just close your browser, open a newun and start all over again.
Well, I backed up and reentered. Not I got this screen:

United Airlines


We Can't Price/Book This Itinerary
We had trouble pricing or completing your reservation for the following reason:
PLEASE NOTE: We cannot give a confirmation number(s) at this time. However, your reservation may have been completed. Clicking the Purchase button again may create a duplicate reservation. Please contact your travel services provider.

Please try double checking all your information, and/or rebuilding your itinerary. If you continue to have problems, please let us know.

Thanks!

Back


I like the "call your travel services provider". I was using UNITED.COM - they ARE my travel services provider. Idiots!

Last edited by milepig; Mar 5, 2006 at 5:46 pm
milepig is offline  
Old Mar 5, 2006 | 5:39 pm
  #4  
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Oct 2004
Programs: Nah.
Posts: 13,973
Originally Posted by milepig
I was going to just start over, but didn't want to double book, guess I'll call.
If a double booking shows up, you can always cancel in 24h. It seems unlikely any booking was actually completed though...
qasr is offline  
Old Mar 5, 2006 | 5:48 pm
  #5  
A FlyerTalk Posting Legend
20 Countries Visited
2M
50 Countries Visited
20 Years on Site
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,213
Check My Itineraries and see if anything's there.
mahasamatman is offline  
Old Mar 5, 2006 | 5:51 pm
  #6  
Original Poster
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,934
Originally Posted by mahasamatman
Check My Itineraries and see if anything's there.
I had thought of that, but its for Mrs. Milepig, and she's not setup for online access, would it still show up under mine since I did the booking?
milepig is offline  
Old Mar 5, 2006 | 5:53 pm
  #7  
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Oct 2004
Programs: Nah.
Posts: 13,973
Originally Posted by milepig
I had thought of that, but its for Mrs. Milepig, and she's not setup for online access, would it still show up under mine since I did the booking?
Only if you were both on the PNR and your MP number is in the res.
qasr is offline  
Old Mar 5, 2006 | 5:57 pm
  #8  
Original Poster
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,934
Originally Posted by qasr
Only if you were both on the PNR and your MP number is in the res.
That's what I thought - I did use my normal e-mail address, and no confirmation came though so I'm going to assume nothing happened and I'll start over - tomorrow. When I tried to call the 1P line they referred me to web support, where I can't get an answer right now.
milepig is offline  
Old Mar 5, 2006 | 6:00 pm
  #9  
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Oct 2004
Programs: Nah.
Posts: 13,973
Originally Posted by milepig
That's what I thought - I did use my normal e-mail address, and no confirmation came though so I'm going to assume nothing happened and I'll start over - tomorrow. When I tried to call the 1P line they referred me to web support, where I can't get an answer right now.
Web support should be 24 hours/day, I thought... Must be off fixing the website.
qasr is offline  
Old Mar 5, 2006 | 6:06 pm
  #10  
Original Poster
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,934
Originally Posted by qasr
Web support should be 24 hours/day, I thought... Must be off fixing the website.
Just called again and did get through on the web support line - the reservation was in the system but not ticketed. It was all taken care of in 5 minutes. Thanks for the advise, you guys are great!
milepig is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.