Consolidated Thread to Post Your UA Website Experiences/Complaints
Apr 3, 2009, 6:22 am
#1936
Join Date: Apr 2005
Location: BOS
Programs: UA 1K_MM, AA EX_PLT Hyatt/Hilton Dia, Mar Gold, IHG PLT, Amtrak S++, Hertz 5Star, Avis First
Posts: 743
Yes, that link seems to be gone. It took me a while to find it via the following:
> View my itineraries
> Upgrades
> E-upgrade summary
> View my itineraries
> Upgrades
> E-upgrade summary
Apr 3, 2009, 7:33 am
#1937
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,037
Glad to know that I'm not losing my mind (yet). Its gone for me too.
Makes it a huge pain to try to plan trips and upgrades when you don't know when they expire.
Hoping its temporary
Makes it a huge pain to try to plan trips and upgrades when you don't know when they expire.
Hoping its temporary
Apr 3, 2009, 7:37 am
#1938
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Apr 3, 2009, 8:01 am
#1939
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
and if you don't have any current/active itineraries, you will get an "error page" but you can find it by using the drop down/mouse over menu from the "itineraries & check-in" tab on the bomb home page and select upgrades from the list
Apr 3, 2009, 8:03 am
#1940
Used to be MBS PremExec
Join Date: Sep 2000
Location: Saginaw, MI (MBS)
Programs: UA 1K 1.9MM, Marriott Titanium w/Lifetime Plat, Hilton LIfetime ♢, National Exec, Amex Plat
Posts: 5,722
Apr 3, 2009, 9:24 am
#1941
Join Date: Jul 2004
Location: San Francisco
Programs: DL Silver Medallion, UA Executive Premier, CO Gold
Posts: 312
I am sure that this site doesn't not have the capacity....
....to list all the complaints being lodged by pxa from UA.
I bilieve that it will crash in a number of days.
The sheer volume should overload this single thread!
I bilieve that it will crash in a number of days.
The sheer volume should overload this single thread!
Apr 3, 2009, 4:33 pm
#1942
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,040
Gang,
As usual search is not my friend.... would anyone have the snail address for United Customer Service/Relations?
Thanks in advance.
As usual search is not my friend.... would anyone have the snail address for United Customer Service/Relations?
Thanks in advance.
Apr 3, 2009, 4:40 pm
#1943
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
Apr 3, 2009, 4:48 pm
#1944
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,040
Apr 3, 2009, 4:53 pm
#1945
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
Mileage Plus
P.O. Box 6124
Rapid City, SD 57709-6120
USA
That's what she said.
(couldn't resist)
Apr 3, 2009, 7:17 pm
#1946
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Apr 4, 2009, 1:39 pm
#1947
Join Date: Jun 2001
Location: San Diego Area
Programs: UA Gold MM, AA Gold MM, Marriott Plat LT, HH Gold, IHG Plat, WoH Discvst, Hertz PC
Posts: 1,834
And the latest idiocy (re EasyUpdate)
From the EasyUpdate page:
United Airlines is improving the Easyupdate web site. To access your Easyupdate profile now, please modify your contact points to two or less for each Message (type/name).
I totally fail to see how reducing (limiting) the number of contact points to which a message is sent is any sort of improvement. In particular, if a flight is canceled, I want that message to go to as many contact points as I feel are necessary, not the number (i.e., 2) which United deems to be appropriate.
United Airlines is improving the Easyupdate web site. To access your Easyupdate profile now, please modify your contact points to two or less for each Message (type/name).
I totally fail to see how reducing (limiting) the number of contact points to which a message is sent is any sort of improvement. In particular, if a flight is canceled, I want that message to go to as many contact points as I feel are necessary, not the number (i.e., 2) which United deems to be appropriate.
Apr 4, 2009, 7:33 pm
#1948
Join Date: Jul 2003
Programs: UA1K 3MM, AS MVP 75K Gold
Posts: 2,706
Another strange quirk to My Itineraries
Two weird things are happening:
I put an itin on hold yesterday and the site says it will be held until 11:59 EST, April 4. I go there today and it's gone. This has been happening the last week or so.
I put another itin on hold and went to purchase it today and the message is:
This itinerary was not booked on united.com, please return to your original booking source to modify or purchase this reservation.
Uh, united.com was the original booking source.
I put an itin on hold yesterday and the site says it will be held until 11:59 EST, April 4. I go there today and it's gone. This has been happening the last week or so.
I put another itin on hold and went to purchase it today and the message is:
This itinerary was not booked on united.com, please return to your original booking source to modify or purchase this reservation.
Uh, united.com was the original booking source.
Apr 4, 2009, 8:04 pm
#1949
Join Date: Jul 2007
Location: MKE
Posts: 614
Same here, I just lost of my trips I put on hold yesterday.
Apr 4, 2009, 8:41 pm
#1950
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,930
My trip is still there.