Sched changes loading now
#1
Original Poster
FlyerTalk Evangelist



Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,913
Sched changes loading now
Perhaps this is why we couldn't log in before!
#2
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
you beat me by 2 hours w/your post (but then again, i was busy stopping hockey pucks
).
5 changes for me-4 flt #'s only and 1 w/minor time changes
).5 changes for me-4 flt #'s only and 1 w/minor time changes
#3
In Memoriam




Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
Mileage Summary and Itineraries are down yet again.
#4
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
up and running (and fast) at 3am pst
#5

Join Date: Aug 2003
Location: Washington, DC
Programs: AA GLD (1MM), DL GLD, Marriott Plat, RCL D+, X Elite
Posts: 3,229
Just checked mine. One flight leaving 5 minutes later, and one leaving 5 minutes earlier. "My Itineraries" says to call to confirm these, but I always wonder if it's worth it for a 5 minute change.
#6
Join Date: Mar 2004
Posts: 617
annoying
On a recent flight, my itinerary was slightly changed (5-10 on each flight). Even after calling CS and confirming the changes, on-line or Easy Check-in wouldn't allow me to print boarding passes. Had to check-in at the counter at IAD and LAS - not the friendliest of UA agents.
#7
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
I had several... One notable change is that UA 916 SEA-IAD (the morning flight) has been upgauged to a 757 from an A320 for my early December trip. I was hoping 917 had been upgauged from the A319 they have it set for now for my return trip...but no dice.
#8


Join Date: Nov 2003
Posts: 237
I had 3 changes on 1 itinerary. I called UA to reconfirm as it says to do on when reviewing your itins on ual.com and the agent gave me the new flight number (same depart/arr time for 1 flight) and 5-10 min revised departure/arrival times for the other 2 flights. She then said "Ok, this ticket has already been issued so one moment while I exchange it." It then appears she exchanged my ticket as now when I pull up my E-ticket receipt, in the fare calc section, it says EX016XXXXXXXXX (my old e-ticket number). The bottom of the receipt also shows "Issued Sep 23". Is this a common practice to exchange tickets after schedule changes? I've never had this happen before.
#9
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist




Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,491
2 out of 6 itineraries have changed, but only minor time shifts. I usually don't bother to call about these, unless there is a seat issue.
#10
FlyerTalk Evangelist




Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,947
Thanks to a schedule change I now have a non-stop to SFO-IAD for my SYD trip in November (there wasn't inventory available and I had to connect via DEN originally - the changes made my cxn illegal). Apparently it was also ticketed in the wrong inventory but the CSR corrected that, as well.
I had three other itineraries that also had minor tweaks to flight #s or times that we had to walk through to "accept" them. Thanks for the heads up ^
Pat - I had one flight change that I had grudgingly accepted when it first appeared, and then again (and again) over the phone but the red never went away from My Itineraries saying the itin had changed. UA ended up calling me directly for that itinerary to ensure I was aware of the adjustment. They still couldn't change it to anything better, but at least the red went away when I accepted it during the phone call.
I had three other itineraries that also had minor tweaks to flight #s or times that we had to walk through to "accept" them. Thanks for the heads up ^
Pat - I had one flight change that I had grudgingly accepted when it first appeared, and then again (and again) over the phone but the red never went away from My Itineraries saying the itin had changed. UA ended up calling me directly for that itinerary to ensure I was aware of the adjustment. They still couldn't change it to anything better, but at least the red went away when I accepted it during the phone call.
#11




Join Date: Sep 2005
Location: Tucson - Seattle
Programs: UA 1K; Marriott, AA,
Posts: 2,476
Originally Posted by hawaii777
I had 3 changes on 1 itinerary. I called UA to reconfirm as it says to do on when reviewing your itins on ual.com and the agent gave me the new flight number (same depart/arr time for 1 flight) and 5-10 min revised departure/arrival times for the other 2 flights. She then said "Ok, this ticket has already been issued so one moment while I exchange it." It then appears she exchanged my ticket as now when I pull up my E-ticket receipt, in the fare calc section, it says EX016XXXXXXXXX (my old e-ticket number). The bottom of the receipt also shows "Issued Sep 23". Is this a common practice to exchange tickets after schedule changes? I've never had this happen before.
Itinerary still show "red" schedule change warning. It did not go away but the itinerary shows the new schedules.
#12
Join Date: Apr 2001
Location: Los Angeles
Programs: United MM- Marriott Titanium - Air France/KLM Flying Blue Platinum
Posts: 4,835
0 for 6.. Got lucky this round.. very unusual.
#13
FlyerTalk Evangelist


Join Date: Oct 2004
Programs: Nah.
Posts: 13,971
Originally Posted by grayland
I had the same experience. TA says that she had to issue new ticket.
Itinerary still show "red" schedule change warning. It did not go away but the itinerary shows the new schedules.
Itinerary still show "red" schedule change warning. It did not go away but the itinerary shows the new schedules.
#14



Join Date: Feb 2001
Location: Montebello, CA, USA
Posts: 2,556
Regarding Exchanges, usually UA does not do it for schedule changes. US does it if someone sneezes while looking at your res. I hate that.
And in general, I love Simon. I have totally been using Simon lately to hold reservations when I cannot decide if I want to ticket something or not. And with this latest schedule change, my boyfriend's trip was hit slightly. I called and had Simon find the reservation. I figured he would send me to a reservation agent, but Simon read back the new flights (which I didn't need, but I can live with that) and confirmed it/cleared out all the red flags all on his own. He then offered to send an itin/receipt via email, and even read '@cornell.edu' correctly.
Simon can be a little balky sometimes, but compared to the Indian outsourcing, I totally prefer him.
BillJ
And in general, I love Simon. I have totally been using Simon lately to hold reservations when I cannot decide if I want to ticket something or not. And with this latest schedule change, my boyfriend's trip was hit slightly. I called and had Simon find the reservation. I figured he would send me to a reservation agent, but Simon read back the new flights (which I didn't need, but I can live with that) and confirmed it/cleared out all the red flags all on his own. He then offered to send an itin/receipt via email, and even read '@cornell.edu' correctly.
Simon can be a little balky sometimes, but compared to the Indian outsourcing, I totally prefer him.
BillJ
#15



Join Date: Feb 2001
Location: Montebello, CA, USA
Posts: 2,556
Originally Posted by grayland
Itinerary still show "red" schedule change warning. It did not go away but the itinerary shows the new schedules.
BillJ

