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-   United Mileage Plus (Pre-Merger) (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger-504/)
-   -   Sched changes loading now (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/475780-sched-changes-loading-now.html)

zrs70 Sep 23, 2005 9:56 pm

Sched changes loading now
 
Perhaps this is why we couldn't log in before!

goalie Sep 24, 2005 1:40 am

you beat me by 2 hours w/your post (but then again, i was busy stopping hockey pucks ;)).

5 changes for me-4 flt #'s only and 1 w/minor time changes

cblaisd Sep 24, 2005 2:48 am

Mileage Summary and Itineraries are down yet again.

goalie Sep 24, 2005 4:07 am

up and running (and fast) at 3am pst

MJonTravel Sep 24, 2005 4:13 am

Just checked mine. One flight leaving 5 minutes later, and one leaving 5 minutes earlier. "My Itineraries" says to call to confirm these, but I always wonder if it's worth it for a 5 minute change.

djlndc Sep 24, 2005 7:37 am

annoying
 
On a recent flight, my itinerary was slightly changed (5-10 on each flight). Even after calling CS and confirming the changes, on-line or Easy Check-in wouldn't allow me to print boarding passes. Had to check-in at the counter at IAD and LAS - not the friendliest of UA agents. :mad:

SEA1K4EVR Sep 24, 2005 8:31 am

I had several... One notable change is that UA 916 SEA-IAD (the morning flight) has been upgauged to a 757 from an A320 for my early December trip. I was hoping 917 had been upgauged from the A319 they have it set for now for my return trip...but no dice.

hawaii777 Sep 24, 2005 1:41 pm

I had 3 changes on 1 itinerary. I called UA to reconfirm as it says to do on when reviewing your itins on ual.com and the agent gave me the new flight number (same depart/arr time for 1 flight) and 5-10 min revised departure/arrival times for the other 2 flights. She then said "Ok, this ticket has already been issued so one moment while I exchange it." It then appears she exchanged my ticket as now when I pull up my E-ticket receipt, in the fare calc section, it says EX016XXXXXXXXX (my old e-ticket number). The bottom of the receipt also shows "Issued Sep 23". Is this a common practice to exchange tickets after schedule changes? I've never had this happen before.

Pat89339 Sep 24, 2005 1:42 pm

2 out of 6 itineraries have changed, but only minor time shifts. I usually don't bother to call about these, unless there is a seat issue.

GoingAway Sep 24, 2005 2:11 pm

Thanks to a schedule change I now have a non-stop to SFO-IAD for my SYD trip in November (there wasn't inventory available and I had to connect via DEN originally - the changes made my cxn illegal). Apparently it was also ticketed in the wrong inventory but the CSR corrected that, as well.

I had three other itineraries that also had minor tweaks to flight #s or times that we had to walk through to "accept" them. Thanks for the heads up ^

Pat - I had one flight change that I had grudgingly accepted when it first appeared, and then again (and again) over the phone but the red never went away from My Itineraries saying the itin had changed. UA ended up calling me directly for that itinerary to ensure I was aware of the adjustment. They still couldn't change it to anything better, but at least the red went away when I accepted it during the phone call.

grayland Sep 24, 2005 2:16 pm


Originally Posted by hawaii777
I had 3 changes on 1 itinerary. I called UA to reconfirm as it says to do on when reviewing your itins on ual.com and the agent gave me the new flight number (same depart/arr time for 1 flight) and 5-10 min revised departure/arrival times for the other 2 flights. She then said "Ok, this ticket has already been issued so one moment while I exchange it." It then appears she exchanged my ticket as now when I pull up my E-ticket receipt, in the fare calc section, it says EX016XXXXXXXXX (my old e-ticket number). The bottom of the receipt also shows "Issued Sep 23". Is this a common practice to exchange tickets after schedule changes? I've never had this happen before.

I had the same experience. TA says that she had to issue new ticket.
Itinerary still show "red" schedule change warning. It did not go away but the itinerary shows the new schedules.

couscous Sep 24, 2005 2:21 pm

0 for 6.. Got lucky this round.. very unusual.

qasr Sep 24, 2005 4:34 pm


Originally Posted by grayland
I had the same experience. TA says that she had to issue new ticket.
Itinerary still show "red" schedule change warning. It did not go away but the itinerary shows the new schedules.

My Itineraries usually lags behind res for a day or so. Don't worry, it'll fix it self :)

wcj1 Sep 24, 2005 4:45 pm

Regarding Exchanges, usually UA does not do it for schedule changes. US does it if someone sneezes while looking at your res. I hate that.

And in general, I love Simon. I have totally been using Simon lately to hold reservations when I cannot decide if I want to ticket something or not. And with this latest schedule change, my boyfriend's trip was hit slightly. I called and had Simon find the reservation. I figured he would send me to a reservation agent, but Simon read back the new flights (which I didn't need, but I can live with that) and confirmed it/cleared out all the red flags all on his own. He then offered to send an itin/receipt via email, and even read '@cornell.edu' correctly.

Simon can be a little balky sometimes, but compared to the Indian outsourcing, I totally prefer him.

BillJ

wcj1 Sep 24, 2005 4:46 pm


Originally Posted by grayland
Itinerary still show "red" schedule change warning. It did not go away but the itinerary shows the new schedules.

Did you log out of united.com and log back in again? You have to do that, or it still only sees the old/cached version of the reservation. It is not totally live.
BillJ


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