Originally Posted by hawaii777

I had 3 changes on 1 itinerary. I called UA to reconfirm as it says to do on when reviewing your itins on ual.com and the agent gave me the new flight number (same depart/arr time for 1 flight) and 5-10 min revised departure/arrival times for the other 2 flights. She then said "Ok, this ticket has already been issued so one moment while I exchange it." It then appears she exchanged my ticket as now when I pull up my E-ticket receipt, in the fare calc section, it says EX016XXXXXXXXX (my old e-ticket number). The bottom of the receipt also shows "Issued Sep 23". Is this a common practice to exchange tickets after schedule changes? I've never had this happen before.